Category Archives: Circulation

Further Questions: What does “or equivalent” mean?

This week’s question is again inspired  by a reader.  Thanks to this and all of the rest of you readers for being inspiring!

I asked people who hire librarians:

Broadly,what does “or equivalent” really mean in a job announcement?  And more specifically, could a paraprofessional position ever stand in for librarian experience, if it included some librarian duties such as staffing the reference desk?  Can you describe any instances where someone with “equivalent” experience was hired at your organization?

Laurie PhillipsI don’t know that we have ever used “or equivalent” in a job announcement. I can’t think where I would use that. That said, yes, pre-professional experience can absolutely stand in for professional experience. If we are hiring for what is essentially an entry-level tenure-track library faculty position, we do not expect a person to come in with professional experience. In our most recent ad, we asked for “a minimum of one year of experience with acquisitions, collection development, or publishing.” Here we’re looking for someone to show that they’re interested enough in this portion of our field to have worked in it and gained some knowledge, but not necessarily as a librarian. In fact, we interviewed a few people who had years of experience in the field as professional, but they were not otherwise a good fit.

- Laurie Phillips, Associate Dean for Technical Services, J. Edgar & Louise S. Monroe Library, Loyola University New Orleans

 

Petra MauerhoffI don’t have a concrete definition of what equivalent experience means, but yes, I have internally promoted and would consider hiring candidates even without ANY library related education. In one situation, the person had been working in the field for over 20 years and in other situations, based on the extremely rural location, we had little or no chance of finding a candidate with library related education.
And yes, I believe that in many situations a candidate with a library tech degree could be as suitable for a position as a librarian.
In my current situation, our bibliographic services department has several library technicians, but also staff without formal library education.
Any type of education, whether at the paraprofessional or the post secondary level will only take you so far. In the end it comes down to your attitude and your adaptability, and whether or not I feel that you will be able to grow with us. I would always hire for “fit” over education. We can teach you what you need to know, for the most part.
- Petra Mauerhoff, CEO, Shortgrass Library System
In job announcements in the UK, the phrase ‘or equivalent’ is most often used when specifying educational qualifications, for example if the advert calls for “a Masters in Librarianship or equivalent”.  In this context, ‘or equivalent’ can be taken to mean an equivalent qualification (eg Masters in Information Science, Archives Management or Records Management) or sometimes to mean someone with one or two year’s work experience in place of a formal qualification.
Paraprofessional experience, for example as a Library or Information Assistant, is quite often acceptable as library experience, and has become more so as the numbers of library staff has tended to fall in many organisations and so paraprofessional team members have tended to be engaged in more duties that were formerly restricted to qualified librarians.
As a recruiter I have sometimes put forward candidates who had good quality experience but not a qualification that was being called for – some organisations have been open to this while others have been more rigid and insisted upon the qualification itself.  In my view it is always worth making an application if you can meet most of the other criteria for the post and can demonstrate how your experience is applicable to the requirements of the job.
- Nicola Franklin, Director, The Library Career Centre Ltd.

Marge Loch-WoutersWhen we say “or equivalent” when we are actively searching, we would certainly entertain applications from paraprofessionals as well as professionals in completely different professions (teachers; recreation directors; social workers, etc). A candidate can never assume what the pool of candidates might be for a position they are interested in. Sometimes, non-MLIS candidates with strong resumes and cover letters rise to the top in the process; sometimes the pool is small and we are more willing to look at non-MLIS candidates and sometimes a candidate has an outstanding reputation and we know they could make a great addition to the staff.

We have hired adult and children’s reference librarians and a circulation manager over the years who have had outstanding strengths.  My favorite part is that many have gone on to get their degree and now work far and wide. The strength of one’s experience, commitment to the profession, understanding of the larger vision and picture of librarianship can make a difference. And finally, even with a very tight job market,  you never know until you have tried.

- Marge Loch-Wouters, Youth Services Coordinator, La Crosse (WI) Public Library
I am accustomed to “equivalent” be used in relation to training, e.g., British library training plus a university degree being accepted in lieu of an ALA accredited degree.  I would accept paraprofessional experience incataloguing.
- J. McRee (Mac) Elrod, Special Libraries Catalouging

Thank you as always to our contributors for their time and insight.  If you’re someone who hires librarians and are interested in participating in this feature, please email me at hiringlibrariansATgmail.com.

Thank YOU for reading! If you like reading, you might also like commenting.  You’re very welcome to try it out here.

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Filed under Academic, Adult Services, Cataloging/Technical Services, Circulation, Further Questions, Paraprofessional, Public, Public Services/Reference, Special, Youth Services

Having Multiple Views on Each Candidate Helps Weed People Who Are Inappropriate for Our Culture

Last days of the Old Library in the Old Building, London School of Economics, 1978This anonymous interview is with an Academic librarian who has been a hiring manager and a member of a hiring committee at a library with 0-10 staff members.
 

What are the top three things you look for in a candidate?

1. Strong customer service skills –we are very small, so we don’t have the division of labor that larger libraries do.  Everyone does  reference and everyone does circ, so they absolutely must be capable of maintaining a positive relationship with patrons.
2. Strong technical skills, including library software, troubleshooting, and even a little cataloging.
3. The interest in developing teaching/training programs, and the ability to perform them.

Do you have any instant dealbreakers, either in the application packet or the interview process?

Lack of interest or bad attitude about working with the public. We’ve had staffers in the past who see public-facing work as beneath them, and that absolutely does not work for us. Our library Dean works hands on with patrons, and so does everyone else.

What are you tired of seeing on resumes/in cover letters?

General statements that you are a “hard worker” or “good teacher.” I like to see concrete projects, accomplishments, statistics, etc.

How many pages should a cover letter be?

√ As many as it takes, but shorter is better

How many pages should a resume/CV be?

√ As many as it takes, but keep it short and sweet

Do you have a preferred format for application documents?

√ No preference, as long as I can open it

Should a resume/CV have an Objective statement?

√ No

If applications are emailed, how should the cover letter be submitted?

√ I don’t care

What’s the best way to win you over in an interview?

I like people to be honest and open. You can easily tell if someone is simply parroting their prepared notes for an interview; preparation is good, but I want to see you think on your feet as well. Reference specific accomplishments and specific scenarios you’ve experienced.

What are some of the most common mistakes people make in an interview?

I’ve been really turned off by over-aggressive candidates (those who call multiple times after applying or after an interview, when they’ve been given a clear schedule for the next steps).

How has hiring changed at your organization since you’ve been in on the process?

We’ve become much better at vetting candidates by having them interview with multiple people (not necessarily several interviews, but having, for example, two people sit on the phone screen and two different people sit in an in-person). Having multiple views on each candidate helps weed people who are inappropriate for our culture.

Anything else you’d like to let job-seekers know?

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Filed under 0-10 staff members, Academic, Cataloging/Technical Services, Circulation, Instruction, Public Services/Reference

We work with the Public All Day; They Need to Hear You Speak

Belmont Branch Construction, 1956This anonymous interview is with a public librarian who has been a hiring manager and a member of a hiring committee at a library with 50-100 staff members.

 

What are the top three things you look for in a candidate?

People Skills: I want staff that enjoys working with the public as well as with other staff.
Desire for growth: I want to hire staff that are interested in moving up in the organization; or interested in developing their own unique skill sets as a professional. A library is a place of learning, so demonstrate your curiosity!
Trainability: I want to know if you will be able to learn the skills necessary for the job, and willing to learn from your peers.

Do you have any instant dealbreakers, either in the application packet or the interview process?

Sloppy resumes/cover letters: I get a lot of resumes that it is obvious that they just tweaked a template or copied it off the internet, or filled in some online form. Please take the time to make a comprehensive, personal resume/cover letter.
In the interview: if you are too quiet for me to hear you clearly. We work with the public all day; they need to hear you speak.

What are you tired of seeing on resumes/in cover letters?

For some reason people seem to include that they are physically in good health a lot in their cover letters.
Having no demonstrated interested in libraries. I’ve had applicants with pharmacy tech. degrees and no experience apply; if that is your background please include some information as to why you want to work in library.
Education without any experience, please at least volunteer at a library or do an internship/practicum at one.

Is there anything that people don’t put on their resumes that you wish they did?

Include customer service experience! I hire for the circulation desk and sometimes don’t hear about a person’s customer service experience until I pry it out of them in an interview. I’ve had people with and an MLIS only talk about their education; if you were a waitress, bartender, worked retail I want to know because it shows me how you work with people.

How many pages should a cover letter be?

√ Two is ok, but no more

How many pages should a resume/CV be?

√ As many as it takes, but keep it short and sweet

Do you have a preferred format for application documents?

√ .pdf

Should a resume/CV have an Objective statement?

√ Other: If you have one make sure it shows that you could grow in my organization.

If applications are emailed, how should the cover letter be submitted?

√ As an attachment only

What’s the best way to win you over in an interview?

Be interested in working with the public, excited is even better. Show me that you are not only interested in the job but also the organization. Bonus points if you show that you are interested in the community. Be enthusiastic about librarianship and aware of recent developments in libraries in general, keep up with your current events.

What are some of the most common mistakes people make in an interview?

They treat it more like a question answer session than a conversation. Feel free to think about what I am asking you, and elaborate on your responses. If there is a natural segue into something  you are interested or know something about than feel free to talk about that.
I like long interesting interviews where the person is comfortable talking to me.
They don’t dress appropriately. Iron your clothes, wear something business like. Don’t come to an interview with me in khakis and polo. Libraries are business casual, but management here tends to be less casual than regular staff so you don’t want to underdress for the interview. If you can walk through the library at least once to get an idea how staff dress, step it up a notch from that or if you see someone in management match their level of dress.

How has hiring changed at your organization since you’ve been in on the process?

I hire for the circulation department, library subs, and other management. Since I came on board we look more at customer service skills and trainability over just education. Also for entry level jobs we look more closely at a potential growth path for that employee.

Anything else you’d like to let job-seekers know?

Be willing to move, jobs are hard enough to come by without limiting yourself to a specific location.

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Filed under 50-100 staff members, Circulation, Entry Level, Management, Public, Substitutes/Pool