Monthly Archives: March 2012

Tell Me My Math is Wrong, Because I Don’t Like These Numbers

So I have a Google Alert for the phrase “Hiring Librarians,” not just because I am vain and want to know when people are talking about me, but because it sends me a little sampling of the Google zeitgeist for library hiring issues. Yesterday, the Bureau of Labor Statistics’ recently updated page on the Occupational Outlook for Librarians popped onto my radar.

What first struck me is the figure that library jobs are expected to grow 7% from 2010 to 2020.  Although this is slower than the average growth rate for jobs, this actually seems high to me. It may be cynicism coupled with months of underemployment, but when I think of the job market for librarians, I feel like we are treading water.  Sure, there are a few new positions being created for web, assessment, and user experience librarians, but our profession has suffered massive cutbacks over the past few decades. I have spoken with staff at libraries that have been inversely decimated: only one out of ten librarians has been left standing.  This is just my personal feeling though, and I have no desire to argue with my beloved Bureau of Labor Statistics.

When I asked Twitter if the figure felt right to other librarians, @librarian_lali responded by wondering about the growth rate of library school graduates.  Good question!

I took a quick look at the annual review for my alma mater, SJSU SLIS, and found that there were 676 of us 2011 graduates (page 3…if you flip a little bit further you will find me being totally *famous* on page 22).  The BLS’ 7% growth figure translates to 10,800 new jobs.  If SJSU holds steady at 676 a year, that means 6,760 new librarians will be created from this one program alone.  Leaving 4,040 spots to be split by ten years worth of graduates from the other 57 ALA accredited library schools.

To look at another figure, Library Journal’s Annual Placements and Salaries Survey (2011) includes 38 schools, which have a total of 4,790 2010 graduates.  This total is much more ominous, because even in its incompleteness, it leaves us with a surplus of 37,100 new jobless graduates over that ten year period.  Of course some librarians might retire, if they decide their retirement funds have bounced back or that they can’t bear to explain Boolean searching even one more time.

While I was thinking about this, I came across Brett Bonfield’s piece Is the United States Training Too Many Librarians or Too Few? (Part 1) at In the Library with the Lead Pipe. He has more statistics, from different places, including one that puts the number of positions opening due to attrition as 42,000.  So maybe there is a bigger sliver of hope for surplus librarians after all.  And you know they do peer review and stuff over there, so they’re perhaps a little more authoritative.  Still pretty bleak though, right?

My big question is not, “are we training too many librarians?” but “what are we doing about creating more librarian jobs?”  Are there library leaders out there who are looking for ways to create new positions? Or are they so snowed under with fighting for libraries that losing personnel is a lesser of two evils? Will the last librarians standing continue to work longer and longer hours trying desperately to show their communities that libraries are relevant and valuable?

Here’s my thinking.  Libraries and books are synonymous in the public mind. But as we move beyond the physical to the digital, and as we leave behind the necessity for the corporeal trappings of libraries, what is left behind is librarians. We need to shift our thinking, and the thinking of the public, to the idea that the library is in the librarian.  We know that librarianship is service profession.  That service is where the value of our future libraries lies.  Libraries without librarians will not, in fact, be particularly relevant or valuable. It’s not just the books; Librarians are a public good.  We need to fight for new jobs, and not just cling to the last scraps of funding for decaying warehouses.

Who do you know of that is fighting for librarians?  What are we doing about creating more librarian jobs?

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Filed under Op Ed

Reader Request: Greensboro Libraries

This interview is with Kathy Bradshaw, the Human Resources Librarian at The University of North Carolina Greensboro.  The University Libraries have 100-200 staff members. This interview was requested by a reader who is interested in their Diversity Residency.   These responses are not specific to the Diversity Residency posting, but are responses that are applicable to all positions. Ms. Bradshaw has been part of the hiring process as a manager, a member of a hiring committee, and in a human resources capacity.

What are the top three things you look for in a candidate?

  • Good writing skills.  The majority of the librarians at my institution are hired as tenure track faculty,  and publication is  expected.  Poor writing skills will not reflect well on your application.
  • A cover letter that outlines why the applicant is suitable for the position advertised.  The cover letter should tell us not only why you are a good candidate for the position, but how your skills and knowledge will benefit the organization, and how those skills are applicable to the advertised position.
  • Previous experience or education that matches the advertised position.  For entry level positions, internships and/or practicums, even volunteer  experience in a library is crucial.

Do you have any instant deal breakers, either in the application packet or the interview process?

  • Our professional librarians are required to have an ALA accredited MLS.  We always get applicants that don’t have the required degree.
  • Having an objective for a position that I didn’t advertise.  (I had an application from a person who gave her objective as “To obtain a position as a school media specialist.”  I work in an academic library-we don’t have any positions for school media specialists.)
  • Being unprepared for the interview (this happens more with telephone interviews.)
  • Applicants that send cover letters to the wrong employer (It happens more than you think; this is common because many people looking for a job, recycle both their resume and cover letters and use them for every job application.)
  • A poorly written cover letter.
  • Excessive typos (especially when they say they are a detail oriented person) in the cover letter or resume.

What are you tired of seeing on resumes/in cover letters?

Letters with long descriptions of how hard working, industrious, etc. the applicant is, but fail to address the position requirements.

Is there anything that people don’t put on their resumes that you wish they did?

Hobbies are usually not relevant to the position advertised.  Listing your hobbies takes up precious space that could have been used to describe additional skills or accomplishments.  Applicants should also remember to put their full name and contact information (email, phone number) on every document that is submitted.

How many pages should a cover letter be?

√  Two is ok, but no more

How many pages should a resume/CV be?

√  Other:  We are an academic library, and it is expected that the experienced librarians we hire would have an extensive CV, detailing publication and presentation experience.  The exception would be for entry level positions.

Do you have a preferred format for application documents?

√  Other:  I actually prefer PDF, but what really matters is that the applicant follow the specific instructions outlined in the posting.

Should a resume/CV have an Objective statement?

√ Other:  To me, an objective is a waste of precious real estate on a resume/CV.  Hiring managers know that your objective is to get a job.

If applications are emailed, how should the cover letter be submitted?

√ Other:  Again, it is crucial to follow the instructions in the posting.  In our current system, sending me the cover letter in the email means I have to copy that info and create a Word or PDF document.

What’s the best way to win you over in an interview?

An applicant that is prepared for the interview and demonstrates to the Search Committee that they have done research on the position, the library, and our institution.

What are some of the most common mistakes people make in an interview?

Not showing enthusiasm for the position and for the interview, talking too long in response to a question, not providing well thought out answers to common interview questions,  not having any questions for the interviewers.

Anything else you’d like to let job-seekers know?

We request that references be submitted with the application.  Candidates should not only provide the name of their reference, but the full contact information for the reference (postal address, email address, phone number) and outline the relationship of the reference to the candidate.  Please let us know if this is your former supervisor, colleague, etc.  I have received reference lists with only a name and telephone number, a name and email address, etc.  I have no idea if the reference being provided is a former supervisor or your next door neighbor.

Please ignore this code, which is just some blog business: CECMZK72S3ZG

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Filed under 100-200 staff members, Academic

I Wish They Would Say Things in Their Own Words

South African Public Library, n.d. This anonymous interview is with a public librarian who has been a hiring manager and a member of hiring committees at a library with 100-200 staff members.



What are the top three things you look for in a candidate?

Belief in collaboration
Ability to make a decision
they have researched my library prior to the interview
…I know this is 4 things but any candidate I hire has to have a sense of humor

Do you have any instant dealbreakers, either in the application packet or the interview process?

Lack of knowledge about my library
Lack of a cover letter that actually says something
Bad mouths current employer

What are you tired of seeing on resumes/in cover letters?

That they are the answer to my prayers
An objective statement that essentially they want my job and they have just graduated with an MLS.  Not impressive.

Is there anything that people don’t put on their resumes that you wish they did?

I wish they would say things in their own words and stop using what they think are the current buzz words in the library field.
I would also like to know why/how they think the project they are so proud of is actually successful.

How many pages should a cover letter be?

√ Only one!

How many pages should a resume/CV be?

√ As many as it takes, but keep it short and sweet

Do you have a preferred format for application documents?

√ No preference, as long as I can open it

Should a resume/CV have an Objective statement?

√ I don’t care

If applications are emailed, how should the cover letter be submitted?

√ As an attachment only

What’s the best way to win you over in an interview?

Show sense of humor about realities of working in a library without making jokes.
Find the balance between being proud of an accomplishment without appearing to brag.
Give me at least one thing/idea you would like to try
Show enthusiasm for the job without using buzz words.
Able to show at least some understanding of the major issues facing libraries today.

What are some of the most common mistakes people make in an interview?

Not dressing in a business-like manner
Having a very limp handshake
No questions about the library or staff or community
Frequent use of library buzz words

How has hiring changed at your organization since you’ve been in on the process?

Include a variety of staff in the interview process depending on the level of the position
Requiring a background check
More awareness of the legal requirements in interviewing

Anything else you’d like to let job-seekers know?

Don’t exaggerate claims on your resume to get an interview.
Be honest.

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Filed under 100-200 staff members, Original Survey, Public

Stats and Graphs: A Purely Academic Matter

Thanks for your patience!  Here are the fun-with-Excel stats and graphs from our first 52 responses from Academic libraries.

If you would like to help build a more detailed picture of what hiring managers are really looking for, please go to www.hiringlibrarians.wordpress.com/participate

Applications

As many as it takes, but shorter is better 12 23.08%
Only one! 16 30.77%
Other 7 13.46%
Two is ok, but no more 17 32.69%



As many as it takes, but keep it short and sweet 29 55.8%
As many as it takes, I want to look at every accomplishment 8 15.4%
No answer 2 3.8%
Only one! 1 1.9%
Other 6 11.5%
Two is ok, but no more 6 11.5%



.pdf 12 23.1%
no answer 1 1.9%
No preference, as long as I can open it 34 65.4%
Other 5 9.6%



I don’t care 18 34.6%
No 26 50.0%
no answer 1 1.9%
Other 2 3.8%
Yes 5 9.6%



As an attachment only 21 40.4%
Both as an attachment and in the body of the email 6 11.5%
I don’t care 15 28.8%
In the body of the email only 1 1.9%
no answer 2 3.8%
Other 7 13.5%


Demographics

0-10 11 21.2%
10-50 28 53.8%
50-100 7 13.5%
100-200 4 7.7%
200+ 2 3.8%



It’s complicated 1 1.9%
No 1 1.9%
Yes 50 96.2%



hiring manager 41 78.8%
member of hiring committee 48 92.3%
Other 3 5.8%
human resources 1 1.9%

**Respondents could pick more than one response, so total is more than 52.

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I’d love to hear your thoughts! Have you noticed any interesting commonalities among the longer interviews? Is there advice you agree or disagree with? Did anything particularly surprise you? Are there questions you’d like to see added to the survey? Please leave a comment.And thank you for reading!

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Filed under News and Administration, Stats and Graphs

Conference Presentations and Publications Even for a Public Librarian

Poster, New York Public Library, n.d.This anonymous interview is with a public librarian who has been a hiring manager and a member of hiring committees at a library with 10-50 staff members.


What are the top three things you look for in a candidate?

flexibility
comfort with technology
intelligence
…As a fourth item, I look for professional development such as conference presentations and publications even for a public librarian.  This tells me that they are willing to extend themselves.

Do you have any instant dealbreakers, either in the application packet or the interview process?

indications of bad customer service
lack of flexibility
no desire to extend oneself with professional development

What are you tired of seeing on resumes/in cover letters?

vagueness, I want information

How many pages should a cover letter be?

√ Only one!

How many pages should a resume/CV be?

√ As many as it takes, I want to look at every accomplishment

Do you have a preferred format for application documents?

√ No preference, as long as I can open it

Should a resume/CV have an Objective statement?

√ I don’t care

If applications are emailed, how should the cover letter be submitted?

√ Other: At least in body of email.  I don’t care if it is also an attachment.

What’s the best way to win you over in an interview?

Enthusiasm for the profession.

What are some of the most common mistakes people make in an interview?

Being unprofessional.

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Filed under 10-50 staff members, Original Survey, Public

Tired of Seeing “I Love to Read so I’d be Perfect for This Job”

New York Public Library Central Information, n.d.This anonymous interview is with a public librarian who has been a hiring manager and a member of a hiring committee at an institution with more than 200 staff members.


What are the top three things you look for in a candidate?

Passion for libraries and community engagement
People skills
Reference/readers advisory skills
…Also, management skill if it’s for a management position

Do you have any instant dealbreakers, either in the application packet or the interview process?

Sloppy writing, misspellings, directing the application to someone at another library (as in, I’m applying to every library in the country)
You don’t have to be a fashion plate, but be clean and neat.  You’d be appalled at what I’ve seen.

What are you tired of seeing on resumes/in cover letters?

I love to read so I’d be perfect for this job

Is there anything that people don’t put on their resumes that you wish they did?

Leadership experiences outside their job that might give them a boost when I’m reading…

How many pages should a cover letter be?

√ Two is ok, but no more

How many pages should a resume/CV be?

√ As many as it takes, but keep it short and sweet

Do you have a preferred format for application documents?

√ No preference, as long as I can open it

Should a resume/CV have an Objective statement?

√ I don’t care

If applications are emailed, how should the cover letter be submitted?

√ I don’t care

What’s the best way to win you over in an interview?

Do your research–you are a librarian.  Look up info about our library and this location, and come prepared with ideas about how you could make it better.

What are some of the most common mistakes people make in an interview?

See above–they make no effort to learn anything about my library, but they want me to hire them?
Telling me they want this job because it’s a step up for them, not what they can offer us

How has hiring changed at your organization since you’ve been in on the process?

We look more at soft skills than process skills

2 Comments

Filed under 200+ staff members, Original Survey, Public

An Eagerness to Learn is Important on the Job

Marleah AugustineThis interview is with Marleah Augustine, the Adult Department Librarian at Hays Public Library in Hays, Kansas, an institution with 10-50 employees. You can take a look at what Hays Librarians are reading and watching here. Ms. Augustine has been a hiring manager. If you have questions, you can post them (anonymously even) in the comments and she will check back periodically to answer.



What are the top three things you look for in a candidate?

Customer service experience,
library experience,
can answer questions calmly and logically during interview

Do you have any instant dealbreakers, either in the application packet or the interview process?

Incomplete applications, where not all fields are filled out

What are you tired of seeing on resumes/in cover letters?

“I love to read” – most of us do, but it’s not very helpful when determining who to hire. 🙂

Is there anything that people don’t put on their resumes that you wish they did?

Customer service experience. Many think that working in a library just entails putting books away and that kind of thing, not so much face-to-face interaction.

How many pages should a cover letter be?

√ Only one!

How many pages should a resume/CV be?

√ Two is ok, but no more

Do you have a preferred format for application documents?

√ .pdf

Should a resume/CV have an Objective statement?

√ I don’t care

If applications are emailed, how should the cover letter be submitted?

√ I don’t care

What’s the best way to win you over in an interview?

Appear relaxed rather than nervous and relate my “on the job” questions to real experience — when I ask why confidentiality is important when working in a library, relate it to something concrete rather than just giving me abstract answers.

What are some of the most common mistakes people make in an interview?

Just talking abstractly about library concepts (confidentiality, privacy, checking out to people under 18) — instead, give me some actual experiences you’ve had or even make up a situation that shows your knowledge of it, rather than just repeating back a concept or definition.

How has hiring changed at your organization since you’ve been in on the process?

I started hiring staff about 18 months ago and use virtually the same interview questions that my predecessor used. We do have somewhat different positions, so I hire for two separate part-time positions (level I and level II) rather than just one.

Anything else you’d like to let job-seekers know?

Be confident but be ok with admitting that you don’t know something! An eagerness to learn is important on the job.

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Filed under 10-50 staff members, Original Survey, Public

Have You Voted? Barbara Stripling Talks about Hiring Librarians

It’s election time!  Barbara Stripling and Gina Millsap, our two ALA presidential candidates, have graciously agreed answer a few questions about their thoughts on ALA’s role in library hiring AND take the survey. Voting will be open through April 27th. Visit this page for more details.

Barbara Stripling

Barbara Stripling has done something we haven’t yet seen on Hiring Librarians: as a former Director of both Chattanooga’s Library Power program and New York City’s Office of School Library Services, she has hired school librarians!  She also brings an Academic perspective, based on her current experiences as a faculty member helping prepare Syracuse University library students for their futures. Ms. Stripling is running on a platform of transformation and empowerment.  I will let her tell you more about it.  If you have questions, you can find more information on her website or you can post them in the comments and she will address them as time allows.

Questions about ALA:

In broad strokes, what do you think the ALA’s role is in library hiring and employment?

I see ALA’s role in five main areas:

  1. Professional development.
  • ALA can offer a robust array of professional development opportunities, in both face-to-face and virtual venues.  This professional development should target all levels of expertise, all different areas of librarianship, and the latest issues in the field.  Professional development is a powerful way for ALA to support our members in positioning themselves as the most qualified applicants for a library position.
  • Certification programs offered through ALA-APA provide an opportunity for librarians and library workers to earn a certificate of advanced studies, which provides a public validation of quality and should influence hiring decisions.  I hope that ALA can continue to develop certification programs in other areas, for example, young adult librarianship.
  1. Opportunities for leadership development.
  • ALA can offer many opportunities for members to build their leadership skills, both in producing high-quality collaborative work on committees and task forces (which becomes a part of a member’s body of work) and in taking a leadership role as a member or officer of a committee or task force.
  1. Networking, job fairs/interviews, support for resume building.
  • The personal networks and relationships that can be formed through ALA are powerful ways to find new job opportunities.  ALA holds job fairs and interviews, as well as opportunities for guidance in resume development, at its conferences.  These can be very effective in connecting to the jobs that are available and developing effective interview and application skills.
  1. National advocacy, lobbying.
  • ALA has a big role to play in setting a national landscape of support for libraries and librarians.  Part of that role is advocacy with strategic partners and government.  Another part of that responsibility is strong lobbying for legislation that supports the value of librarians (for example, the reauthorization of ESEA to include school librarians).
  1. Support for local advocacy, lobbying.
  • ALA must provide materials, information, and strategies so that librarians can advocate and lobby effectively at the local level where hiring decisions are made.

How can ALA serve unemployed librarians?  Please name specific programs or services that exist, or that you would like to see enacted.

ALA offers a number of services to help unemployed librarians.  ALA Placement Services offers online job lists, opportunities for employers to post a job and communicate directly with applicants, workshops and webinars, employment blogs and guides, space and support for interviews at conferences, and a connection to the resume review services of NMRT.

NMRT is the unit of ALA that provides the most robust support for unemployed librarians, including workshops at conferences, mentoring and networking connections, and support for the whole process of searching for a job.

Because of the nature of hiring for school libraries (school librarians are hired locally by school districts who don’t have any connection to ALA and don’t usually advertise openings beyond their local community), ALA does not support job seeking in school libraries very well.  Jobs are occasionally listed on the listserv of AASL.  The personal networking that is made possible through ALA is helpful to unemployed school librarians, but not enough.

One possible avenue of increasing the awareness of job openings is for ALA to work with the state chapters to elicit announcements of open positions.  State chapters are often aware of vacancies within the state.  Then ALA should set up an active database that can be searched by type of position/library and by state.  For school librarians, the database can be supplemented by tapping in to the supervisors’ section of AASL.

To further support the unemployed, ALA should pursue research and advocacy around the value of libraries and librarians.  That information should be readily available to anyone who needs to justify the hiring of librarians to boards, administrators, government officials, or the community.

How can ALA support library students in order to help them be best situated for future employment?  Please name specific programs or services that exist, or that you would like to see enacted.

I have several ideas about how ALA can and does support library students.  The Committee on Accreditation is especially important, because the work of that committee ensures that every accredited library program offers a substantive and high-quality education.  There is no substitute for situating library students for future employment.

ALA offers other opportunities as well, including reduced membership fees and conference fees so that students can participate fully in ALA experiences, mentorship, internship on various committees, new member guidance and support, and support for library educators.  ALA encourages graduate schools to form student chapters of ALA, and those chapters provide opportunities for professional development, networking, mentorship, and leadership development.

ALA can do more to support library students in their preparation for their careers.  First, ALA needs to be more inclusive of the voices and opinions of library students.  They are the future of the profession and what they know and care about matters to all of us.  In my campaign for the ALA presidency, I have been conducting a series of virtual town hall meetings with graduate student chapters.  I would hope to continue those connections if I am elected president.  Second, we need to develop many ways for library students to contribute their ideas and expertise to ALA.  They will be developing their leadership skills at the same time.  These opportunities might include the appointment of library students to task forces about specific issues, the nurturing of interest groups, increased opportunities for presentations and poster sessions at conferences, and mentorship and new venues for professional publishing.

Is there anything else you would like to share with our readers about ALA or your candidacy?

I tried to lay out my presidential focus on my website (http://www.barbarastripling.org), but I will emphasize some of that content here.  I am focusing on Transforming Libraries, Empowering Individuals, and Transforming Communities.  Libraries are on the cusp of greatness.  We must seize the moment by re-defining ourselves and capturing the exciting possibilities offered by technology and social media; the explosion of information; and the challenges of maintaining a strong democracy while nourishing the expression of diverse viewpoints.
Strengthen ALA support for transformation process

  • Foster a dialogue that engages all ALA members.
  • Promote integration of electronic content, technology, and future trends through flexible and rapid research and response.
  • Support sharing of innovative practices.
  • Strengthen connections among all divisions and types of library.
  • Build coalitions and relationships with external agencies.

Champion the values of intellectual freedom, equitable access to information, and democratic conversation

  • Promote a public agenda for intellectual freedom and privacy; support members in implementing these values.
  • Demand equitable access to information, technology, and infrastructure, particularly in our most underserved rural and urban areas.
  • Actively provoke civic engagement by fostering conversations among diverse members of our constituencies.

Empower community voices

  • Support the leadership and training of youth librarians for school and public libraries.
  • Implement a national agenda to strengthen school libraries.
  • Enable librarians and library workers to engage all constituencies within their communities and design services with their community members.

Foster diversity in library leadership

  • Strengthen opportunities for mentoring and leadership development, both as professionals in the field and as ALA leaders.
  • Develop strategies for increasing the diversity of librarians in the field and in leadership positions in ALA.

Build a strong ALA voice and a public will for libraries

  • Support a strategic legislative agenda.
  • Engage ALA members and our communities in advocating for transformed libraries.

Questions from the survey:

What are the top three things you look for in a candidate?

I think the top three things I look for are:

  1. Clear vision of role.  I expect a librarian to focus on the user/student and to demonstrate an understanding of how libraries impact the user.  I expect the candidate to convince me that librarianship is not just a job; it is a profession about which the candidate is passionate.  Finally, for school librarians, I expect the vision to include teaching.
  2. Interpersonal relationships and communication.  In an interview, I am looking for the candidate’s ability to listen, be respectful and thoughtful, show an openness to collaboration, and display self-confidence and a sense of humor.
  3. Evidence of effective practice.  I will be looking for evidence of effective practice, either practice that has happened in the past (conveyed through verbal responses and/or a portfolio) or practice that the candidate envisions for him or herself in the future.  I want to hear specific examples of how the candidate would bring vision and theory to life.

Do you have any instant dealbreakers, either in the application packet or the interview process?

I do have dealbreakers, but not actually a list of them.  In the past, I have crossed a candidate off the list if he or she displayed no passion for librarianship, showed too much ego or arrogance, focused totally on resources rather than services and instruction, made disparaging remarks about a current or former employer or colleague, or referred me to a personal website that was not professional.  Although I do not actively seek Facebook or blog pages, I will look at them if the candidate provides the link.  I will not hire anyone who presents him or herself in a flippant or sarcastic way.

What are you tired of seeing on resumes/in cover letters?

I can’t think of anything.

Is there anything that people don’t put on their resumes that you wish they did?

The following is a short list of some things that I have seen on resumes occasionally, but not consistently.  I like to see resumes that include:

  • Publications, presentations
  • Involvement in professional organizations
  • Areas of responsibility listed for each previous job
  • Internship experiences, especially if never had a job
  • References

How many pages should a cover letter be?

 √ Two is ok, but no more

How many pages should a resume/CV be?

As many as it takes, I want to look at every accomplishment

Do you have a preferred format for application documents?

No preference, as long as I can open it

Should a resume/CV have an Objective statement?

Other: No (I assume that their objective is to get the job I’m hiring for.  If that is not their objective, then I likely will not hire them – so they are definitely better off just skipping the objective.)

If applications are emailed, how should the cover letter be submitted?

As an attachment only

What’s the best way to win you over in an interview?

I have already listed some of the characteristics that I look for, but I am “won over” by the following:

  • Honesty about strengths, areas in which to grow
  • Ability to listen and respond in a focused way to questions
  • A sense of humor
  • Preparation – the candidate has done his or her homework by reading the website, application, and any other materials to find out what I’m looking for and what I consider to be top priority
  • Self-confidence without arrogance

What are some of the most common mistakes people make in an interview?

The most common mistakes I have seen are that the candidate talks too much, doesn’t answer the questions asked, and doesn’t show how his or her strengths will fulfill what I need.

How has hiring changed at your organization since you’ve been in on the process?

The greatest change I have seen in school library hiring is a hiring freeze, so that no one outside of the district can be hired for a vacancy.  The district instituted this policy to avoid laying off current employees while it was dealing with terrible budget cuts.  The change that I instigated was to set the performance expectations higher, to develop some reflective practice instruments so that librarians could get a clearer picture of where they might shine and where they need to grow, and to talk to principals about the responsibilities of a school librarian so that when they hired, they asked the right questions and hired the most capable people.

Anything else you’d like to let job-seekers know?

First, please don’t get discouraged.  This is a great time for libraries and librarians and the job market will pick up.  Be flexible in the type of position you accept – maybe it’s not exactly what you want or in exactly the place you were hoping for, but you can make it a very positive and enriching experience.  Get that first job, even if you have to compromise a little.  Once you have that experience, you can move on to a position that is closer to your area of expertise.

Be willing to learn.  No employer expects a new employee to know everything already, but every employer expects that the new employee will jump right in and learn everything it takes to do an outstanding job.

Be willing to start at the bottom.  You will not walk into a situation that has perfect hours or ideal job responsibilities.  No matter what position it is, do the absolutely best job that you can.  You will develop confidence in your own ability and respect from your colleagues and supervisors.  The advancement will come.

I’d like to thank Ms. Stripling for taking the time to answer my questions so thoroughly! I encourage you to visit her website, or to use the comments section to ask any questions you might have. Most of all though, I encourage you to make your voice heard and VOTE!

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Filed under Academic, Elections/Candidates, School

Rejection is Hard, But Often We Get Two or Three Really Good Candidates, and We Can Only Hire One

photo State Librarian James Stapleton and guests at the Book Week launch, Brisbane, ca. 1948This anonymous interview is with an Academic librarian who has been a a hiring manager and a member of a hiring committee at a library with 10-50 staff members.

What are the top three things you look for in a candidate?

1. A well-written cover letter that speaks to the specifics of the position.
2.  Intelligent questions that show an interest in the institution and the position, as well as evidence that the candidate has made an effort to learn something about the institution before the interview.
3.  Relevant experience and good references.

Do you have any instant dealbreakers, either in the application packet or the interview process?

1. Obvious errors in spelling and grammar on the written materials of the kind that show lack of attention to detail.
2.  Generic cover letter.
3.  Lack of relevant experience, though there’s some wiggle room for entry-level positions.

What are you tired of seeing on resumes/in cover letters?

1. Statements of why the job is great for the applicant.  That’s great, but I’m more interested in the other way around.
2.  People who cannot follow simple directions.  We ask for a vita, a letter, unofficial copies of all transcripts, and contact information for three references.  We always get several applicants who leave things out.  If transcripts are large because they are being sent by an institution, that’s not a problem, but I won’t consider a candidate who does not take the trouble to send a complete application.

Is there anything that people don’t put on their resumes that you wish they did?

I don’t like to have to piece together someone’s employment history.  If you left a job to go to school and didn’t work again for two years, say so.  Rule of thumb:  don’t make it an effort on my part to read and understand your resume and letter.  I may have 80 others to get through, and on the first pass I’m looking for reasons to weed some out.

How many pages should a cover letter be?

√ Only one!

How many pages should a resume/CV be?

√ As many as it takes, but keep it short and sweet

Do you have a preferred format for application documents?

√ .pdf

Should a resume/CV have an Objective statement?

√ I don’t care

If applications are emailed, how should the cover letter be submitted?

√ Other: I prefer attachments, but it’s not going to hurt anyone’s chances if they do it another way, unless we specifically asked for an attachment

What’s the best way to win you over in an interview?

Be honest.  If you don’t know something, don’t BS.  Show good communication skills.  Again, ask intelligent, well-informed questions.  Prepare some in advance.  Also, send a thank you note the day after the interview to the chair of the committee.  As well as thanking us for the interview, you want to restate your interest in the position.  More than once I’ve been left wondering if the candidate was really interested in the position.

What are some of the most common mistakes people make in an interview?

See above.

How has hiring changed at your organization since you’ve been in on the process?

It hasn’t changed much, except we have more rules and procedures that HR says we have to follow.

Anything else you’d like to let job-seekers know?

Keep at it.  Rejection is hard, but often we get two or three really good candidates, and we can only hire one.  If you are a finalist and the job goes to someone else, that does not necessarily mean that you are somehow lacking.  Also, be flexible.  Consider the job that requires some weekend or evening work, or the one located in an area you don’t prefer.

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Filed under 10-50 staff members, Academic, Original Survey

Reader Request: Anythink Libraries

Susan DobbsThis is the first of our reader requests!  This interview is with Susan Dobbs, the Human Resources Director of Anythink Libraries.  Anythink is a public library system with 100-200 staff members. It serves the residents of Adams County, Colorado, but has operated independently from the county since 2004. Their website highlights a vibrant, community-driven organization that embraces innovation. If this sounds interesting to you, they provide a place for library enthusiasts to share their own revolutionary ideas at the Anythink Tank.  I contacted Ms.Dobbs at the request of a reader who is interested in their Adult Guide position. Ms. Dobbs is not a librarian. She has participated in hiring processes as a hiring manager, a member of a hiring committee, and of course as part of human resources. She can be  contacted for questions at  sdobbsATanythinklibraries.org

What are the top three things you look for in a candidate?

Competencies, Skills and Fun.

1)      Anythink has 13 core competencies such as adaptability, problem solving and innovation. We hire people that align with our competencies.

2)      We will look to the Adult Guide to bring skills and experience in programming, customer service, reference and leadership.

3)      Fun.  Bring it.

Do you have any instant dealbreakers, either in the application packet or the interview process?

Do we have any deal breakers….Hmm.  Axe murder-is a definite no go.  But seriously there are no real deal breakers, just better matches.  Our interview process is to do our very best to describe our district and give the candidate a chance to talk about their experience, skills, hopes and dreams and see if there is a fit.   This is a little like speed dating hoping you find a spark with each other in an hour or so time frame.

What are you tired of seeing on resumes/in cover letters?

A cover letter should have a little of someone’s personality in it.   A cover letter out of the sample cover letter book doesn’t help us understand who you are.  People are interesting… Show us what your passion and interests are and how they connect to Anythink.

Is there anything that people don’t put on their resumes that you wish they did?

Show us your versatility. Describe your value add.  What things are you into that could translate to Anythink.

How many pages should a cover letter be?

√ Only one!

How many pages should a resume/CV be?

√ Two is ok, but no more

Do you have a preferred format for application documents?

√  doc

Should a resume/CV have an Objective statement?

√ I don’t care

If applications are emailed, how should the cover letter be submitted?

√ I don’t care

What’s the best way to win you over in an interview?

Be yourself, show your personality in the interview.   Be proud of your accomplishments and let us know about them in the interview.  Be confident but humble.

What are some of the most common mistakes people make in an interview?

The big mistake is a candidate coming in and not researching who we are before they interview with us.  Know enough to be dangerous on the type of organization we are, what is important to us, and what we have done.

How has hiring changed at your organization since you’ve been in on the process?

We have built a strong competency based interview process.  Skills are important but how you do things are more important to us.

Anything else you’d like to let job-seekers know?

Spelling and Grammar count.

Be Honest.

Explain any gaps in your employment history on your application.

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Filed under 100-200 staff members, Public