Hilary Kraus is a Research Services Librarian and liaison to kinesiology and psychology at the University of Connecticut. She has worked as a reference and instruction librarian, focusing on the health and social sciences, at universities in the Midwest and New England.
Hilary holds a BA in English and Creative Writing from Northwestern University and an MSI from the University of Michigan.
Please briefly describe the hiring process at your organization and your role in it:
At most places I’ve worked, the job description is generally written by admin and reviewed by the hiring committee or written/revised by the hiring committee and approved by admin. This is around the time the hiring committee is selected and charged. The job is posted for a period of time, typically around 4 weeks, and then application review begins. The committee agrees on first round candidates and does phone or video interviews, then clears a short-list for campus interviews with admin. Campus interviews (pre-COVID) included dinner the night before and then a full day interview. The hiring committee submits strengths/weaknesses for who they consider qualified candidates among those who visited campus. Admin makes the final decision.
Titles hired include: Reference/instruction/liaison librarians
Who makes hiring decisions at your organization:
√ Library Administration
√ A Committee or panel
Which of the following does your organization regularly require of candidates?
√ Online application
√ Cover letter
√ Oral Exam/Structured interview
√ Demonstration (teaching, storytime, etc)
√ More than one round of interviews
√ A whole day of interviews
√ A meal with hiring personnel
Does your organization use automated application screening?
√ Other: I don’t know
Think about the last candidate who really wowed you, on paper, in an interview, or otherwise. Why were they so impressive?
They really expressed themselves well in their cover letter, not only highlighting relevant qualifications but also emphasizing why this job appealed to them. I get that people want a job because it means money and security, but as a hiring committee member and future colleague I still want to know why this job was on their list, and that they are actually interested in doing the work.
Do you have any instant dealbreakers?
I try to extend all possible grace, so I ignore minor errors in application materials (up to and including putting the wrong institution name at the top, because I have to say, as a candidate, I would never get over the mortification, so they’ve already been punished enough for that mistake). For me, it’s a deal-breaker if there’s no indication anywhere in the letter that they have any real investment in this specific job.
What do you wish you could know about candidates that isn’t generally revealed in the hiring process?
I can’t think of anything specific. We already demand people share so much information in the application process!
How many pages should each of these documents be?
Cover Letter: √ Two is ok, but no more
Resume: √ As many as it takes, but keep it reasonable and relevant
CV: √ As many as it takes, but keep it reasonable and relevant
What is the most common mistake that people make in an interview?
I think mistakes in interviews are very candidate-specific. I also don’t like to think of what they do as “mistakes,” but just as not being as successful as they could be. That said, I guess the only one I can really think of that’s helpful is not allowing themselves enough time to think of an answer to a question they didn’t anticipate. Stalling is fine! “What a great question! Give me a moment to consider my answer.” It’s also ok to ask for clarification or elaboration of a question if you’re not sure how to approach it.
Do you conduct virtual interviews? What do job hunters need to know about shining in this setting?
Yes. This is hard, because not everyone has a good space that meets these requirements, but if you can, try to have: a comfortable chair where you’re sitting up relatively straight, decent lighting, a quality microphone or headset you’ve tested in advance, and a background without too many distracting elements. It’s fine to blur your background or put up a virtual one. Wear something you’re comfortable but professional-looking in — no need for anything extra fancy, especially since mostly the interviewers will just see your upper body.
How can candidates looking to transition from paraprofessional work, from non-library work, or between library types convince you that their experience is relevant? Or do you have other advice for folks in this kind of situation?
Lean into what you already know and have done! Many parapros have more library experience than new MLS grads, plenty of skills are applicable in multiple types of libraries, and many non-library folks have lots of transferable skills. But you have to be able to make the connection for the hiring committee, you can’t depend on them to figure it out themselves. As unfair as it seems, they’re also juggling a lot of different responsibilities and probably reading through a ton of applications, so help them see why your background is relevant.
When does your organization *first* mention salary information?
√ Other: It depends, but at my current place of work, we now put it in the ad.
What does your organization do to reduce bias in hiring? What are the contexts in which discrimination still exists in this process?
I wish there was a way to scrub the application docs to make it impossible to assume gender, race, etc., but there really isn’t in academia. Several places I’ve worked used a matrix to ensure that everyone was evaluated in a well-documented fashion, and had hiring committee members write up their notes/reactions for screening and campus interviews without discussion to reduce groupthink. I think those types of things help, but honestly, implicit bias is obviously a real thing at every stage.
What questions should candidates ask you? What is important for them to know about your organization and the position you are hiring for?
Ask what people like about working at the organization, where they see it heading (even the rank and file folks have opinions on this!), what would make someone successful in the role.
What part of the world are you in?
√ Northeastern US
What’s your region like?
Is your workplace remote/virtual?
√ Some of the time and/or in some positions
How many staff members are at your organization?
Is there anything else you’d like to say, either to job hunters or to me, the survey author?
The academic job search process is such a hazing ritual. Thanks for trying to make it better and more transparent.
For those on the job market, hang in there!
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