Monthly Archives: August 2022

Researcher’s Corner: Computer programming for librarians

It’s research time! Opinions about hiring are abundant, but science is much scarcer. 

I’m pleased to be able to present an informal look at Brighid Gonzales’ study of a decade’s worth of job postings. “Learn to code” is advice I see frequently directed at frustrated job hunters. But which language? 

If this summary whets your appetite, the full article is at:

Gonzales, B. M. (2019). Computer programming for librarians: A study of job postings for library technologists. Journal of Web Librarianship, 13(1), 20-36. https://doi.org/10.1080/19322909.2018.1534635.


With libraries increasingly depending on constantly evolving technology, library technologists often must know more, and more varied, technologies than ever. For early-career librarians and library students interested in learning coding and going into a technology-focused area of librarianship it can be difficult to decide which programming language to learn in order to be the most marketable, or which language will be the most useful for a specific career path. 

In the past, many employers did not list specific programming languages in job ads, however current job postings often specify which programming languages are required or preferred by the employer. In a 2018 study, I analyzed data from 10 years of job postings on the Code4Lib job site to determine which programming languages were the most commonly requested overall, which were the most requested by type of job, and which were most requested by type of employer. 

Methods

In order to gather the data necessary for this study, I created a script in Python which scraped information from the Code4Lib Jobs website, including job titles, employers, year of posting, and “tags,” or the keywords used to describe specific skills, coding languages, and job environments within the posting. I chose to use the Code4Lib Jobs website because it is specific to jobs in library technology and because job postings have been maintained on the site as far back as 2004. While over 1900 job listings were initially collected, the results were filtered to include only jobs categorized specifically as librarian or archivist positions, as well as limiting job postings to a 10-year span from 2008 to 2018, resulting in a final dataset of 492 job postings. I further refined the data for analysis by coding each job posting by the type of job and the type of employer.

The job postings were divided into the following job categories based on their primary job duties:

  • Web Services (website development, web-based services)
  • Library Systems (ILS management, technology management, discovery systems, emerging technologies)
  • Software Development (applications programming, development, software engineering)
  • IT (server maintenance, network administration, database administration)
  • Digital Services (institutional repositories and scholarly communication, digital initiatives, digitization)
  • Taxonomy (information architecture, search)
  • Data Services (data management, data curation)
  • Archives/Special Collections (archives and special collections)
  • Metadata (cataloging, metadata)
  • Electronic Resources
  • UX (user experience, user interface design, usability)
  • Hybrid (some combination of two or more other categories)
  • Other (all other positions not necessarily related to technology including reference, instruction, government documents, sales, customer support, project management, and their various combinations)
  • Internship

In addition to these job categories, the jobs were also broken down into types of employers or types of library environments including:

  • Academic
  • Public
  • Contractor
  • Corporate (including vendors)
  • Nonprofit (including foundations, associations, and consortiums)
  • Cultural (including museums, archives, and cultural heritage institutions)
  • Special (including government, medical, and law libraries)

Results

Analysis of the data showed that the greatest number of job postings were categorized as Library Systems jobs (104 job postings total). By employer type the greatest number of job postings were categorized as Academic (418 job postings). While the top five programming languages required by job type and by employer type varied slightly, six programming languages appeared in over 30% of the total job postings. Those languages included:

  • XML (59.8%)
  • HTML (40.7%)
  • PHP (37.0%)
  • JavaScript (32.3%)
  • SQL (31.9%)
  • CSS (31.5%)

The least-tagged programming languages were Django (1.0%), C (0.8%), and Visual Basic (0.4%), while C#, C++, and ASP.NET were not tagged in any of the job postings studied. Additionally, over 50% of job postings were tagged with three or more programming languages, meaning job candidates with more varied skills and knowledge may find more job options available. The prevalence of XML, SQL, and PHP remained consistent throughout the decade under study, while the use of Perl steadily decreased, and the use of Python steadily increased through the decade. While not in the top five overall, Python appeared in the top five languages for five different job categories, including Archives/Special Collections, Data Services, Metadata, Software Development, and Other, suggesting versatility and usefulness across job categories. Some other interesting conclusions drawn from the data include the use of Java in job postings categorized as Data Services or Corporate, and the frequency of Python and R in Data Services job postings, and of Python and Perl in Metadata job postings.

Conclusion

Those working in library technology will always need to be quick-learning and adept to change, but the results from this study offer students and job seekers some guidance on the hard technology skills most in demand in libraries today. While this study is now several years old, the conclusions are likely still relevant today. Job seekers looking for library technology positions are likely to find plenty of job opportunities with skills in XML, HTML, PHP, JavaScript, SQL, and CSS. In addition, knowing one programming language makes it substantially easier to learn any new languages that become necessary or useful to know later in one’s career.


headshot of Brighid M Gonzales. She has glasses and shoulder length hair. She is wearing a black blazer and the background is plain white.

Brighid M. Gonzales, Assistant Director of Systems and Metadata, Our Lady of the Lake University

Brighid M. Gonzales is currently the Assistant Director of Systems and Metadata at Our Lady of the Lake University in San Antonio, Texas, and previously served as the Systems and Web Services Librarian for seven years. She has published on a variety of library technology topics and most recently published the book Systems Librarianship: A Practical Guide for Librarians (Rowman and Littlefield, 2020). She has also been a member of the Code4Lib Journal editorial committee since 2019.

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I want to see problem-solving, communication skills, ability to facilitate meetings or host programs, and enough technology skills to make the job go smoothly.

Front of the Harry S. Truman Library. National Archives.

This anonymous interview is with someone who hires for a:

√ Other: State Library

Title: Library Development Director

Titles hired include: Youth Services Consultant

Who makes hiring decisions at your organization:

√ HR

√ Library Administration

√ The position’s supervisor 

Which of the following does your organization regularly require of candidates?

√ Online application

√ Cover letter

√ Resume

√ References

√ Supplemental Questions 

√ Demonstration (teaching, storytime, etc)

√ More than one round of interviews 

Does your organization use automated application screening? 

√ Yes 

Briefly describe the hiring process at your organization and your role in it:

The agency director, with input from the department head, writes a job description for the desired position. (If it’s an existing position, the department head may just need to edit/review.) The HR manager posts it to various sites and monitors applications. Once the deadline is past and a sufficient number of candidates have applied, the department head reviews them with the help of HR and the agency director. First round interviews are sometimes online, due to COVID or if the candidate is too far to travel. They usually include the department head and HR manager. They frequently involve a short presentation related to the job, as well as some scenario based questions. Second round interviews are in person, with the agency director involved, and may also include a demonstration. HR then extends an offer to the desired candidate.

Think about the last candidate who really wowed you, on paper, in an interview, or otherwise. Why were they so impressive?

Good presentation skills, ability to problem-solve, obvious knowledge of their field of expertise and our agency’s role

Do you have any instant dealbreakers?

Pushy or rude, glaring errors in the writing sample questions, hasn’t reviewed our agency website and info to see what we do; bad references

What do you wish you could know about candidates that isn’t generally revealed in the hiring process?

It’s sometimes hard to see their judgment/diplomacy when dealing with difficult situations. We need candidates who have good judgment and can be trusted to represent the agency when not under direct supervision.

How many pages should each of these documents be?

Cover Letter: √ Two is ok, but no more  

Resume: √ Two is ok, but no more 

CV: √ We don’t ask for this  

What is the most common mistake that people make in an interview?

Too vague with answers, not specific enough examples of relevant work; not reading the job description (our work isn’t directly with library patrons)

Do you conduct virtual interviews? What do job hunters need to know about shining in this setting?

Yes – know your technology and also don’t be flustered if something goes wrong, have a backup plan. Have a nice background and no distractions. 

How can candidates looking to transition from paraprofessional work, from non-library work, or between library types convince you that their experience is relevant? Or do you have other advice for folks in this kind of situation?

Emphasize skill sets related to your knowledge base. I may not need someone who can catalog materials, but could use someone who can work with databases and sort or categorize data. If you can put together a storytime or manage a summer reading program, those are project management and program development skills. I want to see problem-solving, communication skills, ability to facilitate meetings or host programs, and enough technology skills to make the job go smoothly.

When does your organization *first* mention salary information?

√ It’s part of the job ad 

What does your organization do to reduce bias in hiring? What are the contexts in which discrimination still exists in this process?

Our HR tries to promote job openings to HBCUs and other diverse audiences, but we primarily hire degreed librarians and the degree is still out of reach for many. 

What questions should candidates ask you? What is important for them to know about your organization and the position you are hiring for?

Ask what we hope to accomplish in the position. What major projects are coming up or in progress, or what aspects we want to develop. They need to know that our patrons are the library staff and that we don’t work directly with patrons. 

Additional Demographics

What part of the world are you in?

√ Southeastern US 

What’s your region like?

√ Other: statewide; a lot of rural with some suburban and urban 

Is your workplace remote/virtual?

√ Other: working on work-from-home options 

How many staff members are at your organization?

√ 51-100 

Author’s note: Hey, thanks for reading! If you like reading, why not try commenting or sharing? Or are you somebody who hires Library, Archives or other LIS workers? Please consider giving your own opinion by filling out the survey here.

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Filed under 1 A Return to Hiring Librarians Survey, 50-100 staff members, Rural area, Southeastern US, Suburban area, Urban area

Find something you genuinely want to know and ask that, it’s very obvious if you don’t actually care about the answer

Librarian in the National Archives Library, 1955, National Archives

This anonymous interview is with someone who hires for a:

√ Academic Library 

Title: University Librarian

Titles hired include: Library Assistant

Who makes hiring decisions at your organization:

√ Library Administration

√ The position’s supervisor

√ A Committee or panel 

Which of the following does your organization regularly require of candidates?

√ Cover letter

√ Resume

√ CV

√ References

√ Proof of degree 

Does your organization use automated application screening? 

√ No 

Briefly describe the hiring process at your organization and your role in it:

Application then interview. At higher level we have presentations and tests 

Think about the last candidate who really wowed you, on paper, in an interview, or otherwise. Why were they so impressive?

Was very relaxed in the interview and talked like they were actually answering the questions not just saying what they thought we wanted to hear

Do you have any instant dealbreakers?

Not answering the actual question. Anything that shows they don’t understand what the job is

How many pages should each of these documents be?

Cover Letter: √ Two is ok, but no more  

Resume: √ Two is ok, but no more

CV: √ Two is ok, but no more

What is the most common mistake that people make in an interview?

Talking for ages about something we didn’t ask. Not giving examples

How can candidates looking to transition from paraprofessional work, from non-library work, or between library types convince you that their experience is relevant? Or do you have other advice for folks in this kind of situation?

Find ways of adapting other experience and making it applicable to the new role

When does your organization *first* mention salary information?

√ It’s part of the job ad

What questions should candidates ask you? What is important for them to know about your organization and the position you are hiring for?

Find something you genuinely want to know and ask that, it’s very obvious if you don’t actually care about the answer

Additional Demographics

What part of the world are you in?

√ UK 

What’s your region like?

√ Urban 

Is your workplace remote/virtual?

√ Never or not anymore 

How many staff members are at your organization?

√ 0-10 

Author’s note: Hey, thanks for reading! If you like reading, why not try commenting or sharing? Or are you somebody who hires Library, Archives or other LIS workers? Please consider giving your own opinion by filling out the survey here.

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Filed under 0-10 staff members, 1 A Return to Hiring Librarians Survey, Academic, UK, Urban area

Reminder: Interview Questions Repository & Salary Info

Have you been on a library interview recently? Or are you prepping for one?

Sounds like you could use The Interview Questions Repository!

This resource holds questions that people were asked in interviews from more than 500 respondents over nearly a decade.

Click on the upside down triangle to the right of the question in the header row to sort by things like interview type, position, etc.

Please help this resource grow! Share the link widely with your friends and colleagues and if you’ve had a library interview recently, report the questions you were asked.


Interested in viewing Salary Info from more than 270 LIS workers? The second page of the Interview Questions Repository shares that data. If you are interested in adding your own salary info, please use this form.

If you have feedback, I’d love to hear it. Please feel free to email me or use the contact form.

Please note: The links should give you everything you need – please use and share those rather than requesting access through Google Drive. You can always find these links in the toolbar to the right —> and in the static pages listed in the tabs up top (Interview Questions and Salary Info)

yellow compact shelving
A View of the Yellow Repository. The National Archives (UK), CC BY 3.0 https://creativecommons.org/licenses/by/3.0, via Wikimedia Commons

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Further Questions: What are the best and worst questions you get from candidates when you say “Do you have any questions for us?”

Each week (or thereabouts) I ask a question to a group of people who hire library and LIS workers. If you have a question to ask or if you’d like to be part of the group that answers, shoot me an email at hiringlibrariansATgmail.

This week’s question is a simple one, suggested by someone who hires librarians:

What are the best and worst questions you get from candidates when you say “Do you have any questions for us?”


Laurie Phillips, Interim Dean of Libraries, J. Edgar & Louise S. Monroe Library, Loyola University New Orleans: I think the worst question is “What does a typical day look like?” That’s impossible to answer because our jobs are so dependent on the ebb and flow of the school year. The first week of school looks very different from finals week and everything in between. Good questions we’ve had recently were about new initiatives that we’re undertaking in that unit, and reporting lines for different tasks that are part of the job description (a good question because some of them are “dotted line” reporting). One asked “What inspired you to be here?” Two of us in the room have been here for more than 30 years and two were much newer, so the answers were varied. It’s a flattering question for the committee, but I have liked it better when someone asks about professional development and organizational culture. People often ask about benefits in first round interviews. That’s difficult for me to answer because I want to be sure they’re getting correct information from HR. 


Gemma Doyle, Collection Development Manager, EBSCO: The worst response I’ve ever gotten when I’ve asked candidates if they have any questions is no questions at all.  Which can be understandable in the moment, since interviews can be stressful and overwhelming, and some candidates might be afraid of asking something that doesn’t come off well.  I always give them my email address and make sure they know they can email me with any questions they think of later, and a lot of candidates take me up on that.  I try to cover as much of the job and the organization as I can in an interview, but I know I forget important pieces, and when candidates ask something extremely basic I always feel like it’s my fault for not being clear enough. 

The best questions I’ve gotten are usually ones that dive deeply into the culture of our workplace or the job and show me that the candidate is really thinking critically about whether or not this is an environment they’ll do well in.  Asking about what performance metrics we use, team dynamics, work/life balance, longevity in the position… these are all things that can affect their day-to-day life in the job that I may not have time to address in a normal 60 minute interview.  I definitely want to know if there are things that make them hesitant about the job, because neither of us want them to be hired and absolutely miserable. 


Julie Todaro, Dean, Library Services, Austin Community College: I have a few in both categories; however, I have a third category – what is the most frequently asked question we get from candidates when we say “Do you have any questions for us?”

Best

I rather enjoy it when an applicant wants to ask one or more committee members to identify two or three things that THEY like about the organization – or if a committee member is in a parallel position, two or three things they like about the position. I also like a variation – how long have you been here and what keeps you here or what attracted you to the organization. I also like someone asking a question that is a clarification of something they saw on the website. This communicates that they have not only looked at the website, but they have looked closely and need clarification on how something might relate to them or the job/position for which they are applying.

Worst

General questions like “Is there a probationary period?” or “How soon is my performance evaluation?” or “How am I evaluated?” are rather obvious questions and always – even though they probably shouldn’t – raise questions in my mind, but there ARE ways to find out these things which are important to applicants and rightly so. But I would suggest that people ask them differently “I have a copy of the position description and I am sure that is a measure of my performance but what other tools does the organization use for planning roles and responsibilities? That is, do librarians set annual goals? Do teams or committees set goals? Are goals or outcomes the practice and how is their success measured? How is my success measured?

Specifically though – I have two bad questions – one of the worst questions is one that immediately indicates that you are applying for a job but you don’t want that job…that is, “If I get this job – how soon can I move or transfer to another job?” And that or a close variation – is a question we got which sends all of the wrong signals…clearly you don’t want to be “there” or “in that job” or “serving that clientele” and you are trying to find out – obviously – how quickly you can leave the job for which you are currently applying. (Interestingly in my organization – we do have a minimum of a year someone must stay in a job before they can apply for another job in the organization, so that is an easy answer.)

The other “worst answer” is similar in intent – but framed a little differently – and that is the intent of the applicant is to get a job “near home.” And they don’t want a job that is x miles away from their home. I should add in here, Austin does not have a reliable transportation network of any kind and obviously – right now – gas is high and cars are expensive in general and used cars are hard to come by BUT an applicant should either wait to ask this question until they are alone with the chair of the committee or email afterwards, explaining the high cost of gas, the inability to have reliable transportation, etc. and their question regarding this position at a certain location. (I should also add that our position descriptions do mention “access to reliable transportation.”)

Most Frequent

I can safely say that almost every – if not every – single applicant for a faculty librarian position has asked about our support for their professional development. “Do we support them?”” How much money do they get allocated to them or how often can they travel?” Another approach is someone will say “I am a member of x Association Committee – will you support me in that service?” This answer is far too layered to answer here; however, suffice to say – yes and no …and then we outline some of our processes.


Ellen Mehling, Job Search Advisor/Instructor and Brooklyn Public Library’s Job Information Resource Librarian: The best questions applicants have at the end of an interview are those that relate to succeeding in the job, and that show that the interviewee has done their homework re: understanding the job and the employer, like:

“For the first 3 – 6 months of this job, what would success look like? What would be the most important things I’d need to get up to speed on, right away?” or “It sounds like [X] and [Y] are the things I’d need to get a handle on right away, is that correct?”

“How is success measured here? How often are employee evaluations done?”

“Are there any other responsibilities (or challenges) of this position that we have not already discussed?”

The worst questions are ones that the applicant could have found the answers to with a quick look at the library’s website, or questions that reveal that the applicant is focused only on what they can get from the employer, or that they just want a job, any job, rather than the specific position the employer is trying to fill, such as:

“What programs and services does this department provide?”

“How soon do employees get their first raise? How quickly do people get promoted here?”

“How many vacation days will I get, to start?”

Some interviewers are turned off by applicants asking about salary, but I think it makes sense to discuss that early on, and I wish that including salary info in job descriptions, and discussing salary during the hiring process in general, were more normalized. It can be tricky though, so interviewees should gauge how well the interview has gone so far, use their best judgment in deciding whether or not to ask at that point, and know that salary should probably not be the first thing they ask about. If an interviewee does bring it up, it should be in a respectful way rather than a demanding one (tone is so important here), emphasizing that the goal is to make sure that the applicant and the employer are on the same page regarding pay, before investing more time in discussion.


Randall Schroeder, Director, Retired: The best question I ever heard from a candidate which I shamelessly stole when I started interviewing again was:

“In two years, how will you know I was successful or unsuccessful?”

A few of my colleagues on the search committee were completely unprepared for the question and gave pablum answers. Others took a deep dive into what the library needed and what its mission was. When I used it as an interviewee, it gave me a good read as to how much the library really thought about what it wanted from this position and whether it was a good match.


We’d love to hear your thoughts here in the comments, on Twitter @HiringLib, carved into my homeroom desk. If you have a question to ask people who hire library workers, or if you’d like to be part of the group that answers them, shoot me an email at hiringlibrariansATgmail.

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Metadata models can be intimidating, and this candidate made it seem much more accessible.

WACS with the Army Service Force – Librarian. National Archives.

This anonymous interview is with someone who hires for a:

√ Other: Software vendor

Title: Senior DAM Architect

Titles hired include: Taxonomist, DAM librarian

Who makes hiring decisions at your organization:

√ HR

√ The position’s supervisor

√ Employees at the position’s same level (on a panel or otherwise)

√ Other: CEO

Which of the following does your organization regularly require of candidates?

√ Resume 

√ Supplemental Questions

√ Oral Exam/Structured interview 

√ More than one round of interviews 

Does your organization use automated application screening? 

√ No 

Briefly describe the hiring process at your organization and your role in it:

I currently hire information professionals as consultants – we’re hoping to start hiring FT roles once this program expands. I start by posting on LinkedIn, both my feed and on relevant professional group pages and will be posting to SLA in the future. I had candidates reach out to me on LinkedIn to start. It allowed me to vet them beyond their resume, and have a brief conversation before moving toward a full initial video interview (or phone, depending on their preference). Once someone passes that, I bring in our customer success managers who handle the areas where these folks would be working. Anyone who wows them moves back to me for follow up, then they provide references. Our head of hiring calls the references and has a lengthy conversation about the candidate and not only their strengths and weaknesses but how they prefer to communicate and the way to get the best out of them. She sends a detailed report to the CEO and me, and we discuss further. If we decide to move forward, I let the candidate know and then the CEO and CFO discuss the contract with them. We’re a small company, so working directly with the CEO isn’t outside the norm. However, a full-time employee may have a slightly different experience, as they won’t be dealing with the CEO for the contract – that will go through the CFO and hiring manager.

Think about the last candidate who really wowed you, on paper, in an interview, or otherwise. Why were they so impressive?

One of our recent candidates wowed everyone throughout the hiring process. She was knowledgeable but also approachable. She communicated clearly and resisted using industry jargon, except occasionally with me. It was clear that she had a lot of experience and could set clients at ease, which is important as our clients are usually speaking with a taxonomist or librarian because they are starting on their DAM journey or are having issues with an existing DAM. Metadata models can be intimidating, and this candidate made it seem much more accessible.

Do you have any instant dealbreakers?

Inability to communicate clearly and exaggerating experience.

What do you wish you could know about candidates that isn’t generally revealed in the hiring process?

Any constraints with working remotely – we have an office but have mostly been hiring full-remote candidates. It would be great to know if they have the appropriate bandwidth or need that to be supplemented, or if they are set up to work comfortably from home, or if they prefer to work in a public place or rent a workspace.

How many pages should each of these documents be?

Cover Letter: √ We don’t ask for this  

Resume: √ Two is ok, but no more  

CV: √ We don’t ask for this 

What is the most common mistake that people make in an interview?

Answering too quickly, which I commonly see leading to not answering the question thoroughly.

Do you conduct virtual interviews? What do job hunters need to know about shining in this setting?

Yes, as of right now we only hire via virtual interviews due to the pandemic. Show that you can handle the technology – you’re going to need it anyway, so it’s disheartening to see someone who doesn’t know how to work their camera or lights themselves poorly (which I personally find distracting). 

Don’t worry about issues with internet connection or working with a particular video conferencing app for the first time. We have all been there, and it’s good to see how someone handles that. Pivot quickly and over-communicate if there’s an issue. We had a candidate who had construction that knocked out her wi-fi the morning of the call. She let us know immediately and offered a phone interview, which went very well.

Turn any mishaps into an opportunity to show how you can handle these (currently common) issues professionally and efficiently.

How can candidates looking to transition from paraprofessional work, from non-library work, or between library types convince you that their experience is relevant? Or do you have other advice for folks in this kind of situation?

I consider all of the facets of the role I’m hiring for. For better or worse, we typically end up managing our own projects. So project management experience is a plus. As we work with clients, I value experience in customer service. We also work with software engineers on occasion, so any work in that area, even a course on coding, is beneficial.

My advice to candidates is to find the pieces of your experience that you can tie into commonly used skills, even in a setting that you haven’t worked in before. Connect the dots for any hiring managers so they can see how your experience translates.

I would also say that candidates should come with some understanding of why their type of experience could bring new opportunities. One of my best supervisors had been a high school teacher, and that’s where she learned how to work with clients who had different ways of processing information and wrangling a meeting with lots of strong voices. Her skills from that background made her a more attractive candidate for the role she was in, but she had to make sure the hiring manager understood that.

When does your organization *first* mention salary information?

√ Other: Only when we make an offer, but I am hoping to change this.

What does your organization do to reduce bias in hiring? What are the contexts in which discrimination still exists in this process?

To reduce bias in the interview process, we ensure there are a range of perspectives included and the panel is diverse. 

We currently don’t post in enough places and leverage my own network significantly, since we’re just starting to build out our team. While I try to ensure my network is diverse, posting in places where I’m more likely to reach diverse candidates is hampered because I cannot include the salary with the posting. Once that is fixed, I hope to reach more candidates.

What questions should candidates ask you? What is important for them to know about your organization and the position you are hiring for?

They should ask me what tools we use to collaborate and communicate, why I chose to work at the company, and what challenges we’re trying to alleviate with this role.

It is important for candidates to know about our most recent (public) wins and that we service a wide range of clients. I would love for candidates to come into an interview with some basic knowledge of our product, whether that be from asking contacts who work with the tool or visiting our Youtube channel and/or our site. I’d hope any candidates who haven’t worked in digital asset management have read up on why librarians are important to the field and what skill sets they need to use.

Additional Demographics

What part of the world are you in?

√ Western US 

What’s your region like?

√ Urban 

Is your workplace remote/virtual?

√ Some of the time and/or in some positions 

How many staff members are at your organization?

√ 51-100 

Is there anything else you’d like to say, either to job hunters or to me, the survey author? 

I would add more options for the type of organizations – none of my previous roles have been in those types of environments. I would include something software-related, as there are so many of us working for companies like Spotify or Netflix or software vendors, like me. I only worked for a library in grad school.

Author’s note: Hey, thanks for reading! If you like reading, why not try commenting or sharing? Or are you somebody who hires Library, Archives or other LIS workers? Please consider giving your own opinion by filling out the survey here.

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Filed under 1 A Return to Hiring Librarians Survey, 50-100 staff members, Other Organization or Library Type, Urban area, Western US

I love the question “how would you measure success in this job”

Archives of Appalachia in the old Sherrod Library, presently called Nicks Hall on ETSU campus. From Wikimedia Commons.

This anonymous interview is with someone who hires for a:

√ Archives

Title: Archivist

Titles hired include: Collections department interns and archivist interns/assistants 

Who makes hiring decisions at your organization:

√ The position’s supervisor

√ A Committee or panel 

Which of the following does your organization regularly require of candidates?

√ Cover letter

√ Resume

√ References

√ More than one round of interviews 

Does your organization use automated application screening? 

√ No

Briefly describe the hiring process at your organization and your role in it:

It begins with me looking over resumes and cover letters. Once those have been combed through, a telephone interview takes place with me. For the video or in person interview it includes other department members. Typically after that a decision is made

Think about the last candidate who really wowed you, on paper, in an interview, or otherwise. Why were they so impressive?

They took initiative in their writing and application as well as their interview. Their creative approach to their work made me take notice! 

Do you have any instant dealbreakers?

Rudeness, difficult personality, and no experience

What do you wish you could know about candidates that isn’t generally revealed in the hiring process?

How they truly work collaboratively 

How many pages should each of these documents be?

Cover Letter: √ Only One!  

Resume: √ Only One!  

What is the most common mistake that people make in an interview?

They stumble through their words when not prepared for the interview questions 

Do you conduct virtual interviews? What do job hunters need to know about shining in this setting?

Yes sometimes when necessary— primarily just be yourself and know your own experience as well as what our application requires 

How can candidates looking to transition from paraprofessional work, from non-library work, or between library types convince you that their experience is relevant? Or do you have other advice for folks in this kind of situation?

Talk about creative problem solving and organization. These skills are more difficult to teach and can come from various lines of work 

When does your organization *first* mention salary information?

√ It’s part of the job ad

What does your organization do to reduce bias in hiring? What are the contexts in which discrimination still exists in this process?

The initial resumes and cover letters can have no personal info beyond name. Then it really comes down to the way they interview and if their experience aligns with the needs

What questions should candidates ask you? What is important for them to know about your organization and the position you are hiring for?

I love the question “how would you measure success in this job” and they should know our mission, some of the contemporary struggles or obstacles we might face

Additional Demographics

What part of the world are you in?

√ Northeastern US

What’s your region like?

√ Urban

Is your workplace remote/virtual?

√ Some of the time and/or in some positions

How many staff members are at your organization?

√ 11-50

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Filed under 1 A Return to Hiring Librarians Survey, 10-50 staff members, Archives, Northeastern US, Urban area

Remember, you’re interviewing potential co-workers as well!

The ALA War Finance and War Service Committee at Chillicothe, Ohio. Public domain, via Wikimedia Commons

This anonymous interview is with someone who hires for a:

√ Academic Library 

Title: Director of Library Services

Titles hired include: Teaching & Learning Librarian, Health Sciences Librarian, Library Operations Supervisor, Electronic Resources/Systems Librarian

Who makes hiring decisions at your organization:

√ HR

√ Library Administration

√ The position’s supervisor

√ A Committee or panel

Which of the following does your organization regularly require of candidates?

√ Online application

√ Cover letter

√ Resume

√ References

√ Proof of degree

√ More than one round of interviews 

Does your organization use automated application screening? 

√ No 

Briefly describe the hiring process at your organization and your role in it:

Applicants apply online and attach their materials. The application system notifies me (supervisor/library director) of new applications. I review applications with a search committee based on a template related to the job posting. We then forward 5-6 applications to HR for an initial phone interview. HR conducts the phone interview: they ask general questions plus a few library-specific questions supplied by the search committee. We then take HR’s notes on the phone interviews and narrow the field to 2-4 applicants for a 2nd round final interview. This final round is usually in-person and we pay for travel expenses (although due to COVID, we’ve done Microsoft Teams virtual interviews for the past 2 years). After the final round interviews, I ask the search committee to rank the applicants in order to see what the group’s consensus is. I forward our choices in order to HR who makes the offer to the job candidate.

Think about the last candidate who really wowed you, on paper, in an interview, or otherwise. Why were they so impressive?

They took the time to look at our library website and the services and resources we offer. They worked this into responses to our interview questions. 

Do you have any instant dealbreakers?

No

What do you wish you could know about candidates that isn’t generally revealed in the hiring process?

Nothing

How many pages should each of these documents be?

Cover Letter: √ Two is ok, but no more  

Resume: √ As many as it takes, but keep it reasonable and relevant 

CV: √ We don’t ask for this  

What is the most common mistake that people make in an interview?

not being inquisitive; not asking us questions (remember, you’re interviewing potential co-workers as well!)

Do you conduct virtual interviews? What do job hunters need to know about shining in this setting?

Yes. Just make sure technology works and try to cut down on distractions when interviewing virtually. 

How can candidates looking to transition from paraprofessional work, from non-library work, or between library types convince you that their experience is relevant? Or do you have other advice for folks in this kind of situation?

Focus on promoting the skills you have that are directly transferrable. 

When does your organization *first* mention salary information?

√ Other: Our institution does not post salary information in job ads (which I cannot get them to budge on). So I provide it as soon as I reach out to schedule interviews.

What does your organization do to reduce bias in hiring? What are the contexts in which discrimination still exists in this process?

The library does a blind review process of applications. Names, addresses, institutions, graduation dates, etc… are blacked out on applications.

What questions should candidates ask you? What is important for them to know about your organization and the position you are hiring for?

short-term vs. long-term goals for the position, how are you evaluated in the position, what untapped areas/collaboration do you see with the position

Additional Demographics

What part of the world are you in?

√ Midwestern US 

What’s your region like?

√ Suburban 

Is your workplace remote/virtual?

√ Some of the time and/or in some positions

How many staff members are at your organization?

√ 11-50 

Author’s note: Hey, thanks for reading! If you like reading, why not try commenting or sharing? Or are you somebody who hires Library, Archives or other LIS workers? Please consider giving your own opinion by filling out the survey here.

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Filed under 1 A Return to Hiring Librarians Survey, 10-50 staff members, Midwestern US, Suburban area

Don’t check notifications during the interview

Several people look at books and documents at tables in an archives
Reading Room, National Archives, Air New Zealand Building (1985). Archives New Zealand on Flickr.

This anonymous interview is with someone who hires for a:

√ Archives

Title: Reference Services Manager

Titles hired include: Reference Archivist, processing Archivist, outreach archivist, research analyst, archives tech 

Who makes hiring decisions at your organization:

√ HR

√ Library Administration

√ The position’s supervisor

Which of the following does your organization regularly require of candidates?

√ Online application

√ Resume

√ References

Does your organization use automated application screening? 

√ No

Briefly describe the hiring process at your organization and your role in it:

Online applications are reviewed by the supervisor and director to select the interviewees. Interviews are held with HR present. Supervisory positions will often have a second interview with the administration. Background checks are done before references are checked. 

Think about the last candidate who really wowed you, on paper, in an interview, or otherwise. Why were they so impressive?

The biggest wows are usually the people who don’t look as impressive on paper but interview really well. They have generally reviewed our website and general collections so were prepared to tie their experience to our situation- even things that don’t seem like they would be related. 

Cover letters are the best way to point out how your experience is relevant (especially when it isn’t traditional) and is often what puts someone ahead of another person with similar levels of experience. 

Do you have any instant dealbreakers?

If they ask for way more money than is posted for the position (we are government and salaries are pretty set to that range)

What do you wish you could know about candidates that isn’t generally revealed in the hiring process?

Not sure. 

How many pages should each of these documents be?

Cover Letter: √ Two is ok, but no more  

Resume: √ Two is ok, but no more  

CV: √ As many as it takes, but keep it reasonable and relevant 

What is the most common mistake that people make in an interview?

Not being familiar with the job description or the basic information about the Institution

Do you conduct virtual interviews? What do job hunters need to know about shining in this setting?

Yes – try not to have obvious distractions and mute your phone (and don’t check notifications during the interview). 

How can candidates looking to transition from paraprofessional work, from non-library work, or between library types convince you that their experience is relevant? Or do you have other advice for folks in this kind of situation?

Directly relate it to lines in the job description or to functions you notice on their website (collections, databases, outreach etc)

When does your organization *first* mention salary information?

√ It’s part of the job ad 

What does your organization do to reduce bias in hiring? What are the contexts in which discrimination still exists in this process?

I’m not sure we do anything beyond state mandated rules. We don’t have any features that eliminate anyone before they are seen by the supervisor.  Current staff are very conscious about not discriminating (in various areas) and HR might have other ways/procedures that I am not aware of. 

What questions should candidates ask you? What is important for them to know about your organization and the position you are hiring for?

Any question that shows that they have thought about the actual position or working for the specific institution. 

Additional Demographics

What part of the world are you in?

√ Midwestern US

What’s your region like?

√ Suburban

√ Rural 

Is your workplace remote/virtual?

√ Never or not anymore 

How many staff members are at your organization?

√ 11-50

Is there anything else you’d like to say, either to job hunters or to me, the survey author? 

Include a cv and relate your experience to the job description 

Author’s note: Hey, thanks for reading! If you like reading, why not try commenting or sharing? Or are you somebody who hires Library, Archives or other LIS workers? Please consider giving your own opinion by filling out the survey here.

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Filed under 1 A Return to Hiring Librarians Survey, 10-50 staff members, Archives, Midwestern US, Rural area, Suburban area

Further Questions: Does your library/organization value longevity or variety of experiences more?

Each week (or thereabouts) I ask a question to a group of people who hire library and LIS workers. If you have a question to ask or if you’d like to be part of the group that answers, shoot me an email at hiringlibrariansATgmail.

This week’s question is:

Traditional hiring advice cautions against being a “job hopper.” And yet, switching positions often provides a lot of benefits – broader experience, more connections, better pay, etc.  Does your library/organization value longevity or variety of experiences more? When you hire, are you on the lookout for “job hopping” and if so, what are the signs? Bonus: Can you share a little about your job history (positions/length of time) and rationale for changing positions (or not)?

There is some more discussion on Twitter and a little bit more on Facebook (if you’re part of the notorious #ALATT).


Anonymous: I think we have always been wary of job hoppers. Will this person stay and be invested in our organization? Will they connect here and stay or always have one foot out of the door? Our librarians have faculty status, so once you’re tenured, it’s a lot harder to think about moving, since there is stability. Money is always, of course, an issue, and career development. I personally was lucky enough to be able to develop my career at one university. If I were still doing the job for which I was hired many years ago, I wouldn’t still be here. I’ve been given many opportunities to grow, develop, change, and move up in the organization. But, when I had the opportunity to apply for the position of director of the library, I found that the upper academic administration did not value my longevity and wanted someone who had experience elsewhere. While I understand that, I didn’t feel like the breadth of my experience here was understood or valued. I know a lot about what’s going on in other libraries and the field. I just haven’t worked at other libraries. So, my answer would be, it depends on who is making the decision. 


Alan Smith, Director, Florence County, SC Library System: As with so many things, it depends on the position, the candidate, and the library’s needs at the time. If they seem like a potentially excellent employee, I’d rather have them here for a relatively short time than settle for someone who seems like they will stay long-term but doesn’t bring much to the table. In just a year or two a great employee can bring in a lot of new ideas, programs, skills, and enthusiasm that can have a ripple effect on other staff too. 

All that is true for most positions, but there are some where expected tenure is a bigger consideration. For anything that requires a lot of specialized technical skill, or long-term on-the-job training, having to do that all over again comes with a bigger financial and adminstrative cost. The same is true for jobs performed by only one person at a time — if there’s no one else in that department to share the load in the event of a vacancy, we may be less likely to risk hiring someone who has only stayed in positions short-term. 

My advice to candidates with a lot of short-term jobs on their resumes is: just tell us why! We understand that people usually have to take what they can find before they get into the field or position they really want to have. If you’ve worked 5 different non-library jobs in the past 5 years, but your dream has always been to work with children in the library, etc., the “job hopping” isn’t necessarily a red flag. On the other hand, if you don’t seem particularly interested in this library position, and can’t give a good reason why you left the previous jobs, it may give us pause. Even saying you left for better schedule or pay is a good explanation; just don’t leave it at “it didn’t work out” or “I didn’t like it.” It’s also important to make a connection between the other jobs and the potential library position. Customer service work in retail or food service is great experience for working at a circulation or reference desk. Working in a call center shows you can stay calm talking to upset customers. Working in a day care or school gives you skills that can transfer to working in a children’s department. But it’s important to make those connections explicitly, because the person reading your application or interviewing you may not. 

Finally, we hiring managers, especially those in mid- or late-career, also need to remember that the job market is not like it is when we started out.  The days when you could get a job you liked, stay in it for years, and count on regular incremental salary increases that outpaced increases in the cost of living, are long gone, and that’s never been the reality for workers under 35 or so. For younger workers, often the only way to get a salary increase has been to wait for a higher level opening in their organization, or to find a job elsewhere. Just something to keep in mind.


Celia Rabinowitz, Dean of Mason Library, Keene State College: I feel like the most recent questions are walking endorsements for thoughtful cover letters!! A CV or resume can put a spotlight on frequent job changes which can happen for lots of reasons. I have noted before that having a military spouse or family members of any age needing care are just two of many reasons why people may change jobs more frequently than what someone might consider usual.

Use your cover letter to provide some context to the degree that a hiring committee needs to know. If you are really “job hopping,” say something about how your skills and experience benefitted from the moves. A search committee may wonder whether frequent moves are an indication of lack of success rather than some other motivation. Whatever the reason, if you have moved around a lot it can help to include references you trust from some of the places you have worked who can support your application if you reach that stage of a search.

I admit that I have become much less apt to assume anything about a candidate just based on dates I see on a resume. A committee certainly does not need a long explanation. Nor should a candidate feel obligated to provide details that may also skirt the boundaries at least of unethical if not illegal. Tell us how your experiences have helped you become a candidate we want to know more about.
My job history doesn’t look anything like I expected. I got my first job one month out of library school in fall 1992. I expected to stay for about 4-5 years. In year 5 I was promoted to Head of Public Services. In year 10 I was promoted to library director. I always tell people that I made my moves by staying in one place, at a very small college. I was happy there and had also established a personal relationship and had other reasons to stay.  Then – 22 years later – my partner and I felt a need to make a change. At that point thinking about moving was incredibly scary and much later in my career than I thought I would make a change. I only applied for one job (we were focused on one geographical area and I wanted to stay at a particular type of institution). I got the job and we moved in 2014. That was 8 years ago. It will be my last move.

The move provided me with opportunities to grow and learn that I would never would have had if I had stayed where I was. I think staying where I was for so long and moving when I did have ended up being the right things for me. I am not built to be a job-hopper. Some people are.


Julie Todaro, Dean, Library Services, Austin Community College: To attempt to clearly express my opinion I am going to comment on each sentence. 

Traditional hiring advice cautions against being a “job hopper.” The way I would like to comment on this is to say “yes, but…” 

  • I realized early on in my career that “hopping” meant different things to different people. It is important to define; therefore, within an organization, an office or department and within a hiring group – what hopping actually means in the context of the job or department hiring. In fact, logically, in some organizations “hopping” might be valued in one department or for one level or one type of position as well as “hopping” might not be seen as a problem. In my opinion; however, for librarians, “less than a year” or “barely over a year” is a hop although my caveats would be:
    • Did someone move within an institution? between or among departments?
    • Were the hops always on an upward trajectory? 
    • Is there an indication that “hopping” was part of the job? (ex. learning various areas? participating in projects? any indication of ‘floating’? 
    • Does the individual in a job possess unique experiences or education they are asked to share broadly?
    • Was hopping ‘unavoidable?’
      • Did the organization downsize and let recently hired go? 
      • Did organization’s merge? 
      • Did manager’s change?
      • Were there external reasons? (Pandemic issues? facilities issues? weather related environmental issues? relocations required?)

And yet, switching positions often provides a lot of benefits – broader experience, more connections, better pay, etc. There ARE many reasons why someone might be moving between or among positions or organizations including opportunities that arise heretofore thought not possible? Benefits or salary significantly better? Are there advancement possibilities? Simply a better match of work roles and responsibilities? A different management style? Or something not typically thought of..flexible work hours needed? A workspace with windows needed? Organizations DO need to have the discussion as to what IS hopping and – if it is present given their definition – and if it – upon review – acceptable for the position available.

Does your library/organization value longevity or variety of experiences more? When you hire, are you on the lookout for “job hopping” and if so, what are the signs? So it depends and it depends. Hiring committee chairs in my organization DO work with hiring teams to discuss what is needed, what is acceptable, what to look out for when reviewing resumes and applications and often – after members have chosen who they want to interview – discuss how each individual’s resume and application matches individuals to the job descriptions and team needs. But to specifically answer:

  • Identify team and organizational needs for the successful candidate as to experience – types, lengths, etc.
  • Look for unexplained gaps within hops.
  • Ask about gaps that are later filled in with hops that indicate issues on your list to avoid.
  • Avoid *extremes* – that is – in assessing “look for many years at one organization with no indication of maintaining professional development or training activities” and for only one type of experience ever, look for an indication of  maintaining professional development or training activities.

The obvious answer to applicants here is – odds are you will need to – at some point – identify all positions held and why you have left those positions. Get a headstart on this and if you don’t want to address things through the application OR the resume, write a paragraph and put it in your cover letter…identify positions, timelines, reasons for applying, reasons for leaving, etc. Invite questions for more specificity or clarification. 

Can you share a little about your job history (positions/length of time) and rationale for changing positions (or not)? I am probably the wrong person to ask about this. In my first job I stayed almost 4 years although relatively miserable and then moved within the organization to a larger library in a position where – although the title was not much different, it was definitely a step up and that was clear to any reviewing roles and responsibilities. I was there for 3 years – happy – but then left to get my PhD. After my PhD I went into a different part of the profession – graduate education full time – and stayed four years – happy – then returned to practice based on relocation needs. All explainable. Then – I have been with my current organization since – and I’ll let you do the math – 1985. While here; however, I have moved up within the organization. Since 1985; however, I have applied for one external job which I did NOT get – then after that – this organization was head and shoulders financially above others – the variety and changes kept me as well as the flexibility. It’s obvious from this, I am not a hopper – but after interviewing dozens and dozens of people over the years, supervising as many people as I do and answering questions from not only my own employees but from colleagues I have some basic recommendations. 

  • Don’t create a 20-20 hindsight that is simply incorrect about why you moved around or up or out or your titles when you moved, etc. In this day and age, reasons for leaving, people to call, postings to read, interview videos posted to the web – catch you in fabrications every time.
  • Do NOT – and I have said this twice before in this forum – let a work coach or resume service hide content, invent or spin reasons beyond recognition. 
  • Address job hopping somewhere – even if – as stated above – it is only to invite questions in cover letters about work history. Show a willingness to explain job paths. 
  • Don’t create one “worklife” representing yourself on an online network site that contradicts the worklife on your resume or application. At best it will look sloppy and at worst it will look deceptive. 

Finally – I don’t believe some recommendations such as “you must stay two years in each job” or “you must stay five years before you can call yourself an expert in an area” or “don’t move from type of library to type of library without spending a significant amount of time at each.” I believe you should be honest and explain yourself or offer to explain yourself in your cover letter, in an enquiry email or at the top of your resume. Transparency or the offer of transparency is critical to success. 


 If you have a question to ask people who hire library workers, or if you’d like to be part of the group that answers them, shoot me an email at hiringlibrariansATgmail.

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