Category Archives: 2 Region

“In an ideal world, I would love to know the one flaw that will most annoy me about working with them.”

Cleo S. Cason, from a 1971 publication of the US Department of Defense. No photographer credited, Public domain, via Wikimedia Commons

Please note: this is an anonymous response to an online survey; I do not have any way of contacting the respondent or verifying responses. Their answers may reflect good, bad, or middling hiring practices. I invite you to take what’s useful and leave the rest.  

This person hires for a:

√ Public Library 

Title: Event and Outreach Librarian

Titles hired include: Children’s librarian, clerk

Who makes hiring decisions at your organization:

√ A Committee or panel

√ Employees at the position’s same level (on a panel or otherwise) 

Which of the following does your organization regularly require of candidates?

√ Cover letter

√ Resume 

√ References 

√ Demonstration (teaching, storytime, etc)

√ More than one round of interviews 

Does your organization use automated application screening? 

√ No 

Briefly describe the hiring process at your organization and your role in it:

We solicit applications, select from the pool of applicants who we want to interview, interview in a first round, and continue to a second round for those candidates that fit the role best. I (depending on the job) have been involved in creating the job description, selecting for interviews, interviewing, and making the decision on who to hire. 

Think about the last candidate who really wowed you, on paper, in an interview, or otherwise. Why were they so impressive?

They, both in the interview and on paper, were clearly passionate about the age group they work with and wanted to be a part of making our community and our library a better place. In their interview they clearly aligned with the goals of our library and on paper they possessed the kind of experience we were looking for. 

Do you have any instant dealbreakers?

Candidates who have no experience with customer service or who do not appear to be comfortable working collaboratively. 

What do you wish you could know about candidates that isn’t generally revealed in the hiring process?

In an ideal world, I would love to know the one flaw that will most annoy me about working with them. 

How many pages should each of these documents be?

Cover Letter: √ Only One! 

Resume: √ Only One! 

CV: √ We don’t ask for this  

What is the most common mistake that people make in an interview?

Becoming too comfortable and being casual in an inappropriate way. 

Do you conduct virtual interviews? What do job hunters need to know about shining in this setting?

We have not.

How can candidates looking to transition from paraprofessional work, from non-library work, or between library types convince you that their experience is relevant? Or do you have other advice for folks in this kind of situation?

If you have library experience but it’s not patron-facing experience, you’re less valuable than someone who has customer service experience. We can train someone to use software and to know how to find things, but it’s much harder to train someone in customer service. 

When does your organization *first* mention salary information?

√ It’s part of the job ad 

What does your organization do to reduce bias in hiring? What are the contexts in which discrimination still exists in this process?

We do nothing. EDI is ostensibly a part of our collection development, but apart from a line at the bottom of all job descriptions (ie., “Blank Public Library does not discriminate based on race, sexual orientation, gender identity, disability, etc.”), we don’t consciously attempt to reduce bias. 

What questions should candidates ask you? What is important for them to know about your organization and the position you are hiring for?

What sort of collaboration and communication style does this library have? What are your big goals over the next year? What ways are you trying to change and grow as an institution?

Additional Demographics

What part of the world are you in?

√ Northeastern US 

What’s your region like?

√ Suburban 

Is your workplace remote/virtual?

√ Never or not anymore 

How many staff members are at your organization?

√ 11-50 

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Filed under 1 A Return to Hiring Librarians Survey, 10-50 staff members, Northeastern US, Public, Suburban area

“Rigidity, inflexible, too focused on collection”

An older white woman with grey hair, wearing a dark blouse or dress with a high collar and floral embroidery
Sabra Wilbur Vought, from a 1937 publication of the US Department of the Interior. No photographer credited, Public domain, via Wikimedia Commons

Please note: this is an anonymous response to an online survey; I do not have any way of contacting the respondent or verifying responses. Their answers may reflect good, bad, or middling hiring practices. I invite you to take what’s useful and leave the rest.  

This person hires for a:

√ Public Library

Title: Head Librarian

Titles hired: Library assistant, library assistant-manager

Who makes hiring decisions at your organization:

√ Library Administration

√ The position’s supervisor

Which of the following does your organization regularly require of candidates?

√ Cover letter

√ CV

√ Written Exam

√ Oral Exam/Structured interview

Does your organization use automated application screening? 

√ No

Think about the last candidate who really wowed you, on paper, in an interview, or otherwise. Why were they so impressive?

Out of the box thinker, creative.

Do you have any instant dealbreakers?

Rigidity, inflexible, too focused on collection

What do you wish you could know about candidates that isn’t generally revealed in the hiring process?

Social skills

How many pages should each of these documents be?

Cover Letter: √ Only One!

Resume: √ Two is ok, but no more

CV: √ As many as it takes, but keep it reasonable and relevant

What is the most common mistake that people make in an interview?

Too shy, too neutral.

How can candidates looking to transition from paraprofessional work, from non-library work, or between library types convince you that their experience is relevant? Or do you have other advice for folks in this kind of situation?

Social skills and flexibility are far more important than a library background. Collegiality, honesty, willing to learn new things is what will get you hired by me.

When does your organization *first* mention salary information?

√ It’s part of the job ad

What does your organization do to reduce bias in hiring? What are the contexts in which discrimination still exists in this process?

If there is a written exam preceding the oral exam, the written exam is anonymous (personal info removed by HR).

What questions should candidates ask you? What is important for them to know about your organization and the position you are hiring for?

Who will be my direct team/supervisor and what do they want or need? In a year from now, what will be considered a successful first year? What are some future projects coming up in my job position?

Additional Demographics

What part of the world are you in?

√ Other: Europe

What’s your region like?

√ Urban

Is your workplace remote/virtual?

√ Some of the time and/or in some positions

How many staff members are at your organization?

√ 11-50

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Filed under 1 A Return to Hiring Librarians Survey, 10-50 staff members, Public, Urban area

“People that through their answers demonstrate attitudes that don’t fit in with the team.”

Betsy Humphreys, National Library of Medicine (U.S.), publisher., Public domain, via Wikimedia Commons

Please note: this is an anonymous response to an online survey; I do not have any way of contacting the respondent or verifying responses. Their answers may reflect good, bad, or middling hiring practices. I invite you to take what’s useful and leave the rest.  

This person hires for a:

√ Public Library 

Title: Manager of Collections

Titles hired include: Page, Collections Clerk, Collections Technician, Collections Librarian, Information Services Librarian, Page Coordinator 

Who makes hiring decisions at your organization:

√ The position’s supervisor

√ A Committee or panel 

Which of the following does your organization regularly require of candidates?

√ Online application

√ Cover letter

√ Resume 

√ References 

√ More than one round of interviews 

Does your organization use automated application screening? 

√ No 

Briefly describe the hiring process at your organization and your role in it:

Updating job description, filling out forms on City HR site, reviewing resume/cover letters, shortlisting candidates with requisite qualifications, testing when required (eg. Policy interpretation, cataloguing test), interview 1, depending on position, a second interview may be required. 

Think about the last candidate who really wowed you, on paper, in an interview, or otherwise. Why were they so impressive?

They had reviewed policies and had made an effort to prepare thoroughly for the interview (looked at our website, etc.). They were able to provide parallel experiences to answer questions  when they didn’t have direct experience. 

Do you have any instant dealbreakers?

People that through their answers demonstrate attitudes that don’t fit in with the team. 

What do you wish you could know about candidates that isn’t generally revealed in the hiring process?

NA

How many pages should each of these documents be?

Cover Letter: √ As many as it takes, but keep it reasonable and relevant 

Resume: √ As many as it takes, but keep it reasonable and relevant 

CV: √ We don’t ask for this  

What is the most common mistake that people make in an interview?

Not answering fully or assuming we know something and not explaining.  Not preparing fully by reading about the library, doesn’t check out policies that relate to the position, doesn’t read the annual report. 

Do you conduct virtual interviews? What do job hunters need to know about shining in this setting?

Yes we have.  We haven’t treated Virtual Interviews any differently than in-person interviews. 

How can candidates looking to transition from paraprofessional work, from non-library work, or between library types convince you that their experience is relevant? Or do you have other advice for folks in this kind of situation?

I would say that looking at the job description and listing the things you have done whether they were in a library or not. Parallel experiences can be very relevant.  Example, a position responsible for coordinating the movement of materials throughout the system –  we looked at a candidate that had experience working in auto part inventory management.  – we also looked at someone who had been a manager in a pet shop and dealt with inventory 

When does your organization *first* mention salary information?

√ It’s part of the job ad 

What does your organization do to reduce bias in hiring? What are the contexts in which discrimination still exists in this process?

Our goal in staffing is to get the best person for the job.  We live in a very multicultural region so having staff that reflect our customers is important to us as well.

What questions should candidates ask you? What is important for them to know about your organization and the position you are hiring for?

What’s a day in the life of this position like?  What are you looking for from the successful candidate?  What do you see as the goals for this position in the first 2, 4, 6 months of this position?

Additional Demographics

What part of the world are you in?

√ Canada 

What’s your region like?

√ Urban 

Is your workplace remote/virtual?

√ Some of the time and/or in some positions 

How many staff members are at your organization?

√ 101-200 

Is there anything else you’d like to say, either to job hunters or to me, the survey author? 

Preparation and completeness in answers are important!

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Filed under 1 A Return to Hiring Librarians Survey, 100-200 staff members, Canada, Urban area

“To say ‘I love reading’ or ‘I’ve always wanted to work in a library'”

American Library Association – Library Personnel – Library workers, Camp Grant, Rockford, Ill. National Archives and Records Administration, Public domain, via Wikimedia Commons

Please note: this is an anonymous response to an online survey; I do not have any way of contacting the respondent or verifying responses. Their answers may reflect good, bad, or middling hiring practices. I invite you to take what’s useful and leave the rest.  

This person hires for a:

√ Public Library 

Title: Senior Librarian 

Titles hired include: Librarian,  Senior customer service officer, Senior library assistant, customer services assistant, library assistant 

Who makes hiring decisions at your organization:

√ A Committee or panel 

Which of the following does your organization regularly require of candidates?

√ Online application 

√ References

√ Proof of degree 

√ Oral Exam/Structured interview 

Does your organization use automated application screening? 

√ No 

Briefly describe the hiring process at your organization and your role in it:

Once the closing date has passed, a list of applicants and their candidate packs are shortlisted by a team of three.  Interviews take place with a scoring system for each vacancy.  We have never needed to hold second Interviews.  Successful candidate is then contacted and all others are informed by email.   I have varying roles, sometimes I am lead interviewer, sometimes not.

Think about the last candidate who really wowed you, on paper, in an interview, or otherwise. Why were they so impressive?

It was for a senior library assistant position and they were enthusiastic about the role, demonstrated digital skills and knowledge that we had not thought of but would really benefit the role.

Do you have any instant dealbreakers?

Spelling mistakes, not enough written evidence on application and clear evidence that the applicant has not read the job description 

What do you wish you could know about candidates that isn’t generally revealed in the hiring process?

If they really understand what the job entails.   Most think it’s more about date stamping books than anything else 

How many pages should each of these documents be?

Cover Letter: √ We don’t ask for this  

Resume: √ As many as it takes, but keep it reasonable and relevant 

CV: √ As many as it takes, but keep it reasonable and relevant  

What is the most common mistake that people make in an interview?

To say ‘I love reading’ or ‘I’ve always wanted to work in a library’

Do you conduct virtual interviews? What do job hunters need to know about shining in this setting?

Must ensure they have a camera and microphone on their device!!

How can candidates looking to transition from paraprofessional work, from non-library work, or between library types convince you that their experience is relevant? Or do you have other advice for folks in this kind of situation?

All experience is relevant if the candidate can link it to the job description – if they do their homework and investigate the role they will be able to mention transferable skills

When does your organization *first* mention salary information?

√ It’s part of the job ad 

What does your organization do to reduce bias in hiring? What are the contexts in which discrimination still exists in this process?

We do not ask for first names, just initial, do not ask for gender, age.  Only ask if the applicant has a disability as we are required to but they are not obliged to state what it is

What questions should candidates ask you? What is important for them to know about your organization and the position you are hiring for?

Should ask about organisation structure- who fits where, will the post be based in the one place, ask about training on the job.

Additional Demographics

What part of the world are you in?

√ UK 

What’s your region like?

√ Rural 

Is your workplace remote/virtual?

√ Never or not anymore 

How many staff members are at your organization?

√ 51-100 

Is there anything else you’d like to say, either to job hunters or to me, the survey author? 

Be honest from the start of the process as it will always come out if you’ve not been 

Author’s note: Hey, thanks for reading! If you like reading, why not try commenting or sharing? Or are you somebody who hires Library, Archives or other LIS workers? Please consider giving your own opinion by filling out the survey here.

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Filed under Public, 50-100 staff members, UK, Rural area, 1 A Return to Hiring Librarians Survey

“Be polite, but don’t kiss my ass!”

Helen_Virginia_Stelle “Courtesy, Tampa-Hillsborough County Public Library System.”, CC0, via Wikimedia Commons

Please note: this is an anonymous response to an online survey; I do not have any way of contacting the respondent or verifying responses. Their answers may reflect good, bad, or middling hiring practices. I invite you to take what’s useful and leave the rest.  

This person hires for a:

√ Public Library

Title: Director

Titles hired include: Desk clerk, Children’s Librarian, Circulation Coordinator, Volunteer Coordinator, Page

Who makes hiring decisions at your organization:

√ Library Administration

√ The position’s supervisor

√ A Committee or panel

Which of the following does your organization regularly require of candidates?

√ Cover letter

√ Resume

√ References

√ Demonstration (teaching, storytime, etc)

√ More than one round of interviews

Does your organization use automated application screening? 

√ No

Briefly describe the hiring process at your organization and your role in it:

We post the job advertisement with instructions to email me their resume, references and cover letter. I will notify that I received it then reach back out when I have enough candidates (or immediately if the applicant is a gem) to schedule interviews. Lower level positions receive 1 interview (either in person or virtual) with myself (and possibly their direct supervisor). Higher lever position received 2 interviews. 1st is either in person or virtual, 2nd is in person. 1st is with just me and I will follow a rubric to rank them. 2nd is a panel with myself and 1 or 2 other higher level positions. After a decision is made, I will make an offer to the candidate, and if they accept, cut the others loose with a kind email. If no successful candidates, then we will relist and repeat.

Think about the last candidate who really wowed you, on paper, in an interview, or otherwise. Why were they so impressive?

One was wayyyyyy over qualified. My jaw literally dropped. It was for our Children’s Librarian position. In my state each district has a consultant, and that was her current role (plus previous youth services experience and director experience). She was on state committees for youth services initiatives. A real “unicorn”. During her second interview, we had them do mock storytimes and I’ve never seen so many elements incorporated in a successful and meaningful way. She had rhymes. She had songs. She had props. She had sight words. It was insane! Hired her in December 2020 to replace a beloved children’s librarian (who was there for 34 years) and she not only matched the high bar the community set for her- she exceeded it!

Second would be my head of circulation. While an MLIS was recommended, the candidate I went with didn’t have one. She impressed me with her calm and collected, yet empathetic personality. Hard skills can be taught, soft skills not so much. She possessed the soft skills (people skills/flexibility and not black and white thinking/management style). With her position, I was replacing someone who created a toxic work environment (very clique minded, loved bullying weaker employees) so I was looking for the exact opposite of that former employee. Someone who could help staff heal from the trauma inflicted by the previous employee. I succeeded with this hire and our organization culture is the best it’s ever been.

Do you have any instant dealbreakers?

Resumes/cover letter- misspellings. Interviews- complaining about previous employers. Also people with low emotional intelligence.

What do you wish you could know about candidates that isn’t generally revealed in the hiring process?

How well they handle pressure. How they got along with other coworkers. Are they gossips?

How many pages should each of these documents be?

Cover Letter: √ Only One!

Resume: √ Two is ok, but no more

CV: √ We don’t ask for this

What is the most common mistake that people make in an interview?

Overly sucking up to me. Be polite, but don’t kiss my ass! I want to see your personality and determine if it fits in our organizational culture. I can’t do that if you aren’t genuine.

Do you conduct virtual interviews? What do job hunters need to know about shining in this setting?

Stage your room so there is no clutter. Wear nice clothes. Pretend I’m in the same room as you and forget it’s through a camera. (I’ve also noticed people can get overly comfortable virtually then overly nervous in the second, in person interview.)

How can candidates looking to transition from paraprofessional work, from non-library work, or between library types convince you that their experience is relevant? Or do you have other advice for folks in this kind of situation?

Skills are transferable! For circulation positions- any customer service experience far outweighs any previous library work. Management experience transfers! If someone has a positive attitude and willingness to learn, I’m willing to give them a shot.

When does your organization *first* mention salary information?

√ It’s part of the job ad

What does your organization do to reduce bias in hiring? What are the contexts in which discrimination still exists in this process?

I look for the best person for the job. All of my staff are white and all but 1 are female. Unfortunately only white people apply (except once, I offered, she turned us down.) I am trying on that front.

What questions should candidates ask you? What is important for them to know about your organization and the position you are hiring for?

Ask us what our current initiatives are. What our strategic plan is and how their position fits into it? Show that you researched us!

Additional Demographics

What part of the world are you in?

√ Northeastern US

What’s your region like?

√ Suburban

Is your workplace remote/virtual?

√ Other: We use virtual work in special circumstances (usually for childcare issues) or shutdowns lol!

How many staff members are at your organization?

√ 11-50

Is there anything else you’d like to say, either to job hunters or to me, the survey author?

Be genuine. Show that you can think outside the box. Try to connect your skills at every opportunity. Show you researched the library. And if you don’t get it- don’t be hard on yourself! Unicorns exist and sometimes there’s literally nothing you could have done! Also, apply again for other positions, they may have liked you but you just missed the cut.

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Filed under 1 A Return to Hiring Librarians Survey, 10-50 staff members, Northeastern US, Public, Suburban area

“If you show up in jeans looking like you just walked through a tornado, you’re crossed off the list immediately.”

The president of the Russian state library Victor Vasilevich Fyodorov. Just, CC0, via Wikimedia Commons

Please note: this is an anonymous response to an online survey; I do not have any way of contacting the respondent or verifying responses. Their answers may reflect good, bad, or middling hiring practices. I invite you to take what’s useful and leave the rest.  

This person hires for a:

√ Public Library

Title: Assistant Director

Titles hired: Adult/YS Reference Librarian, Teen Services Coordinator, Library Aide, Library Page

Who makes hiring decisions at your organization:

√ Library Administration

√ The position’s supervisor

Which of the following does your organization regularly require of candidates?

√ Online application

√ Cover letter

√ Resume

√ References

√ More than one round of interviews

Does your organization use automated application screening? 

√ No

Briefly describe the hiring process at your organization and your role in it:

When a position opens up a job description is prepared and approved, then advertised by the state library online. The admin team collects applicants and reviews them to see who we want to interview, then convenes a hiring panel of relevant individuals (usually the supervisor of the position and the director/assistant director) with a third for Librarian and higher level positions. Candidates we select to continue do a background check and a city mandated occupational fitness exam, references, and then receive an offer letter. Librarian and higher level positions generally require a second interview.

Think about the last candidate who really wowed you, on paper, in an interview, or otherwise. Why were they so impressive?

The last candidate for one of our librarian positions had many fantastic ideas for the youth space that they spoke fluently about in the interview. It was clear that they had put a lot of thought into the position and wanted it for what it entailed rather than just because it was a job.

Do you have any instant dealbreakers?

Unpreparedness or untidiness at the interview. If you show up in jeans looking like you just walked through a tornado, you’re crossed off the list immediately. If you’re doing a remote interview, clean your room before turning the camera on! I also very much am not inclined to hire anyone who doesn’t have anything to ask the interviewers at the end of or during the interview. Asking questions shows you’re engaged and interested in what the position entails.

What do you wish you could know about candidates that isn’t generally revealed in the hiring process?

How many pages should each of these documents be?

The true reason for why you applied with us. It’s 100% okay to say it’s just because you saw the listing online and you feel like a good fit, we don’t need a made up story about how our library has always been a dream for you! (Unless of course it actually has, in which case, go right ahead!)

Cover Letter: √ Only One!

Resume: √ Two is ok, but no more

CV: √ We don’t ask for this

What is the most common mistake that people make in an interview?

Not practicing responses. There’s a wealth of sample questions at various places online, you should at least have a fluent response prepared for “Why do you want to work for us?” or “Tell us about yourself.” and similar basic questions. Should also run through some scenarios and questions specific to the position. I think a lot of people try to wing their interviews without really preparing beforehand, and it shows.

Do you conduct virtual interviews? What do job hunters need to know about shining in this setting?

Tidy room (or blurred/green screened BG). Tidy appearance. Treat it exactly like you would an in person interview. But most of all make sure you have a decent quality microphone!

How can candidates looking to transition from paraprofessional work, from non-library work, or between library types convince you that their experience is relevant? Or do you have other advice for folks in this kind of situation?

Research what goes on in a library and relate the work through equivalencies. Stocking shelves at a grocery store can have many parallels to keeping shelves in order in a library. Caring for children at a daycare can be very relevant to working in Youth Services. There’s parallels just about everywhere, use your skills to both show you can do the work well but ALSO that you understand what work in a library asks of you.

When does your organization *first* mention salary information?

√ It’s part of the job ad

What does your organization do to reduce bias in hiring? What are the contexts in which discrimination still exists in this process?

Trainings and conscious effort. Our region of the country is not terribly diverse, but we absolutely hear and hire diverse candidates, and I’m not aware of any context in which discrimination exists in our hiring process.

What questions should candidates ask you? What is important for them to know about your organization and the position you are hiring for?

I always like to hear a candidate ask about the interviewers. “What brought YOU to this library?” “What do YOU like about working here?” as it will give the candidate a great picture of what it’s like working there and also is a great way to start a candid conversation in an interview. Never be afraid to make the interview a two way street, it doesn’t have to be just rigidly structured single direction questions. I also like for them to ask about what sort of projects/tasks the candidate would be expected to take on immediately, as it shows initiative and interest in the role.

Additional Demographics

What part of the world are you in?

√ Northeastern US

What’s your region like?

√ Rural

Is your workplace remote/virtual?

√ Never or not anymore

How many staff members are at your organization?

√ 11-50

Is there anything else you’d like to say, either to job hunters or to me, the survey author?

The job market for librarians can be rough if you only look locally. I always advise aspiring librarians to look nationally (or even internationally, as an ALA approved MLIS isn’t just good for the US but Canada too!) for good opportunities. If you widen your search, and are open to a faraway move, it can actually be relatively easy to find a job! I’ve worked in all four corners of North America and two countries while climbing up through libraries, and compared to trying to search for a job just where I was, it’s a relative breeze.

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Filed under 1 A Return to Hiring Librarians Survey, 10-50 staff members, Northeastern US, Public, Rural area

I place a lot of weight on retail experience that teaches you how to think on your feet and manage difficult situations.

Amy is the Head of Adult Services for a public library serving diverse suburban and rural communities. Ordering books and managing the reference staff are probably the most visible parts of her job, but she especially enjoys mentoring future librarians and helping her library’s users navigate the complicated world of technology. She has a Bachelor’s degree in Social Work, and finds that training transfers well to her work in public libraries. She lives in the Metro Detroit area with her husband, toddler son, tween stepchildren, and two very hungry cats. (Seriously. They’re starving.) 

Briefly describe the hiring process at your organization and your role in it:

We create a job posting, and distribute it through various channels: our consortium’s website, job seeking sites, Facebook, etc. If I’m the hiring manager, job applicants direct their application materials to me via email: application, resume, and cover letter. Sometimes I’m the only eyes on their materials before the interview, but if other senior staff members have time, or it’s an especially important position, I’ll ask for other opinions. I invite the candidates I feel are qualified to an interview with myself and another senior member of staff: typically a director or department head, but occasionally a senior librarian. 

Titles hired include: Librarian, Reference Assistant, Circulation Assistant

Who makes hiring decisions at your organization:

√ Library Administration

√ The position’s supervisor 

Which of the following does your organization regularly require of candidates?

√ Online application

√ Cover letter

√ Resume 

√ References

√ Proof of degree 

Does your organization use automated application screening? 

√ No 

Think about the last candidate who really wowed you, on paper, in an interview, or otherwise. Why were they so impressive?

The last candidate to really wow me had just an incredible job history – she’d switched from archaeology to library science. She had incredible stories that highlighted relevant skills she would bring to the position. In general, that’s what I appreciate most in a good candidate: not necessarily that their stories are interesting or exciting, but that they show the candidate’s best abilities and demonstrate their mastery of the exact skills I’m asking about.

Do you have any instant dealbreakers?

I can’t say there’s any one thing that will always be a dealbreaker, but what comes the closest is zero work history. It’s difficult to evaluate candidates whose entire experience is either academic (as a student) or volunteer.

What do you wish you could know about candidates that isn’t generally revealed in the hiring process?

For my part-time candidates, how their availability will change after they’re hired! (Because it will! It always does!)

How many pages should each of these documents be?

Cover Letter: √ Two is ok, but no more 

Resume: √ As many as it takes, but keep it reasonable and relevant  

CV: √ We don’t ask for this 

What is the most common mistake that people make in an interview?

Not giving themselves the time and space to think and answer a question fully. If I ask for an example and something doesn’t immediately spring to mind, tell me that, and ask for a minute to think. If you can come up with the example I’m looking for, I’d rather hear that after a moment’s awkward silence than have a quick, general answer that dances around the question!

Do you conduct virtual interviews? What do job hunters need to know about shining in this setting?

Not typically, no.

How can candidates looking to transition from paraprofessional work, from non-library work, or between library types convince you that their experience is relevant? Or do you have other advice for folks in this kind of situation?

When we’re hiring assistants for the public service desks – reference and circulation – it’s all about customer service! There are a wide variety of experiences that fit into that category, and I place a lot of weight on retail experience that teaches you how to think on your feet and manage difficult situations. 

When does your organization *first* mention salary information?

√ It’s part of the job ad 

What does your organization do to reduce bias in hiring? What are the contexts in which discrimination still exists in this process?

Unfortunately, we don’t do anything formal to reduce bias. 

What questions should candidates ask you? What is important for them to know about your organization and the position you are hiring for?

Everyone should ask what a typical day on the job looks like. If you’re considering a position to “get your foot in the door” or gain experience for another position, you should ask 1. what the potential for promotion is and then 2. what opportunities the job provides for you to practice new skills and gain the experience you’re looking for.

Additional Demographics

What part of the world are you in?

√ Midwestern US 

What’s your region like?

√ Suburban

√ Rural 

Is your workplace remote/virtual?

√ Never or not anymore 

How many staff members are at your organization?

√ Other: 40+ 

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Filed under 1 A Return to Hiring Librarians Survey, Midwestern US, Public, Rural area, Suburban area

I like to hire servers and retail staff who have had a few Christmas seasons under their belt.

Portrait de François Lesure (1923-2001). Photographie anonyme, CC0, via Wikimedia Commons

Please note: this is an anonymous response to an online survey; I do not have any way of contacting the respondent or verifying responses. Their answers may reflect good, bad, or middling hiring practices. I invite you to take what’s useful and leave the rest.  

This person hires for a:

√ Public Library

Title: Branch Manager

Titles hired: Branch associates, maintenance

Who makes hiring decisions at your organization:

√ The position’s supervisor

√ Other: Director

Which of the following does your organization regularly require of candidates?

√ Resume

√ References

√ Written Exam

√ Oral Exam/Structured interview

Does your organization use automated application screening? 

√ No

Briefly describe the hiring process at your organization and your role in it:

Phone interview after vetting paper applications, 1st interview with writing assignment, second interview.

Think about the last candidate who really wowed you, on paper, in an interview, or otherwise. Why were they so impressive?

we’re rural so not too much “wow”.

Do you have any instant dealbreakers?

Forgetting their resume or asking me to print it off for them before the interview.

What do you wish you could know about candidates that isn’t generally revealed in the hiring process?

That they’d get along with the rest of my staff.

How many pages should each of these documents be?

Cover Letter: √ Only One!

Resume: √ Two is ok, but no more

CV: √ We don’t ask for this

What is the most common mistake that people make in an interview?

Assuming they need to read a lot to work here.

Do you conduct virtual interviews? What do job hunters need to know about shining in this setting?

I haven’t.

How can candidates looking to transition from paraprofessional work, from non-library work, or between library types convince you that their experience is relevant? Or do you have other advice for folks in this kind of situation?

I ask what outside skills/experience they might have to bring to the library. I like to hire servers and retail staff who have had a few Christmas seasons under their belt.

When does your organization *first* mention salary information?

√ It’s part of the job ad

What does your organization do to reduce bias in hiring? What are the contexts in which discrimination still exists in this process?

The director is currently working on this.

What questions should candidates ask you? What is important for them to know about your organization and the position you are hiring for?

what a day in the life of is like.

Additional Demographics

What part of the world are you in?

√ Midwestern US

What’s your region like?

√ Rural

Is your workplace remote/virtual?

√ Never or not anymore

How many staff members are at your organization?

√ 0-10

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Filed under 0-10 staff members, 1 A Return to Hiring Librarians Survey, Midwestern US, Public, Rural area

when the applicant uses the phrase “see resume”. To me that is just lazy.

Moving to the new library premises in Chydenia building, 1970. By Flickr user Aalto University Commons

Please note: this is an anonymous response to an online survey; I do not have any way of contacting the respondent or verifying responses. Their answers may reflect good, bad, or middling hiring practices. I invite you to take what’s useful and leave the rest.  

This person hires for a:

√ Public Library 

Title: Deputy Director

Titles hired include: Branch Manager, Technical Services Manager, Public Relations and Outreach Manager, Information Services Coordinator, Circulation Services Coordinator, Archives Assistant 

Who makes hiring decisions at your organization:

√ The position’s supervisor

√ A Committee or panel 

Which of the following does your organization regularly require of candidates?

√ Online application 

√ References 

√ Supplemental Questions 

Does your organization use automated application screening? 

√ No 

Briefly describe the hiring process at your organization and your role in it:

In addition to being Deputy Director I also handle human resources. So I handle the whole hiring process and I  also participate in at the interview process depending on the position

Do you have any instant dealbreakers?

Taking shortcuts in the application process, for example when the applicant uses the phrase “see resume”. To me that is just lazy.

What do you wish you could know about candidates that isn’t generally revealed in the hiring process?

Ability to work with others. Deciphering between what the applicant states in their interview with reality.

How many pages should each of these documents be?

Cover Letter: √ Only One!  

Resume: √ Two is ok, but no more 

CV: √ We don’t ask for this   

Do you conduct virtual interviews? What do job hunters need to know about shining in this setting?

We have done a few virtual interviews, usually due to an out of town applicant. They should be sure that they have privacy and no interruptions. Also they need to be sure that their equipment is working properly prior to the designated interview time. To shine they need to be comfortable and personal in a virtual setting maybe even sharing their screen (if appropriate) for any document or presentation sharing  

When does your organization *first* mention salary information?

√ It’s part of the job ad  

What questions should candidates ask you? What is important for them to know about your organization and the position you are hiring for?

I like when the candidate mentions having done research about our library and asking questions about what they have learned. I also like when they ask what the panel this have been some challenges and major accomplishments of our library system 

Additional Demographics

What part of the world are you in?

√ Northeastern US 

What’s your region like?

√ Suburban

√ Rural 

Is your workplace remote/virtual?

√ Some of the time and/or in some positions 

How many staff members are at your organization?

√ 51-100

Author’s note: Hey, thanks for reading! If you like reading, why not try commenting or sharing? Or are you somebody who hires Library, Archives or other LIS workers? Please consider giving your own opinion by filling out the survey here.

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Filed under 1 A Return to Hiring Librarians Survey, 50-100 staff members, Northeastern US, Public, Rural area, Suburban area

I love applicants who have a strong background in customer service and can show it.

Nora Beust, from a 1925 newspaper. No photographer credited, Public domain, via Wikimedia Commons

Please note: this is an anonymous response to an online survey; I do not have any way of contacting the respondent or verifying responses. Their answers may reflect good, bad, or middling hiring practices. I invite you to take what’s useful and leave the rest.  

This person hires for a:

√ Public Library

Title: Branch Manager

Titles hired: Shelver, Branch Assistant, Children’s Librarian, Assistant Manager, Floater

Who makes hiring decisions at your organization:

√ HR

√ The position’s supervisor

Which of the following does your organization regularly require of candidates?

√ Online application

√ Resume

√ Supplemental Questions

√ Other: It depends on the position

Does your organization use automated application screening? 

√ Yes

Briefly describe the hiring process at your organization and your role in it:

First we write up a justification as to why the position needs filled, then the position is posted, as applications are submitted HR pushes them through so that they are available for viewing by the manager and asst manager, we begin reviewing the applicants at this time to speed up the process. Once the position closes we narrow it down to 3-5 candidates, selecting them in the software. HR calls to setup interviews. Interviews happen with manager, asst manager, and an HR rep. We discuss the candidates after each interview and rank them using the Lever software. Candidate is chosen with a day (or two), HR writes up a hiring proposal with proposed hourly rate/salary (based on experience), calls the candidate and offers the job. Once candidate accepts the other interviewees are personally called and told that they did not receive the position.

Think about the last candidate who really wowed you, on paper, in an interview, or otherwise. Why were they so impressive?

I love applicants who have a strong background in customer service and can show it.

Do you have any instant dealbreakers?

Inability to be flexible

What do you wish you could know about candidates that isn’t generally revealed in the hiring process?

Personality flaws that can be hidden, passive aggressive nature and the like

How many pages should each of these documents be?

Cover Letter: √ Only One! Two

Resume: √ Only One!

CV: √ We don’t ask for this

What is the most common mistake that people make in an interview?

Not taking the time to properly answer the question

Do you conduct virtual interviews? What do job hunters need to know about shining in this setting?

Rarely

How can candidates looking to transition from paraprofessional work, from non-library work, or between library types convince you that their experience is relevant? Or do you have other advice for folks in this kind of situation?

Just tell me how your current work relates to the position.

When does your organization *first* mention salary information?

√ It’s part of the job ad

What does your organization do to reduce bias in hiring? What are the contexts in which discrimination still exists in this process?

Nothing that I’m aware of. It might be best to have names hidden from the application reviewers.

What questions should candidates ask you? What is important for them to know about your organization and the position you are hiring for?

How did we handle the pandemic? How does the community support the library?

Additional Demographics

What part of the world are you in?

√ Midwestern US

What’s your region like?

√ Urban

√ Suburban

√ Rural

Is your workplace remote/virtual?

√ Never or not anymore

How many staff members are at your organization?

√ 201+

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Filed under 1 A Return to Hiring Librarians Survey, 200+ staff members, Midwestern US, Public, Rural area, Suburban area, Urban area