Whitman County Rural Library branch librarians, Colfax, Washington, circa 1965. Whitman County Library, Public domain, via Wikimedia Commons
This anonymous interview is with someone who hires for a:
√ Public Library
Who makes hiring decisions at your organization:
√ Other: Panel recommendations are reviewed by Director
Which of the following does your organization regularly require of candidates?
√ Online application
√ Proof of degree
√ Oral Exam/Structured interview
Does your organization use automated application screening?
√ Other: Combination.. application is reviewed by County HR for minimum qualifications
How many pages should each of these documents be?
Cover Letter: √ As many as it takes, but keep it reasonable and relevant
Resume: √ As many as it takes, but keep it reasonable and relevant
What is the most common mistake that people make in an interview?
Not speaking to the terms of the question, not looking at our public face… website and social media before interviewing
Do you conduct virtual interviews? What do job hunters need to know about shining in this setting?
We are currently using Teams.
How can candidates looking to transition from paraprofessional work, from non-library work, or between library types convince you that their experience is relevant? Or do you have other advice for folks in this kind of situation?
Emphasize customer service experience and ability to learn and use software.
When does your organization *first* mention salary information?
√ It’s part of the job ad
Additional Demographics
What part of the world are you in?
√ Other: Mid Atlantic US
What’s your region like?
√ Other: Large County system serving a diverse County with urban , suburban and rural settings
Is your workplace remote/virtual?
√ Some of the time and/or in some positions
How many staff members are at your organization?
√ 201+
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This anonymous interview is with someone who hires for a:
√ Academic Library
Title: Instruction Librarian
Titles hired include: Instruction Librarian
Who makes hiring decisions at your organization:
√ Library Administration
√ The position’s supervisor
√ A Committee or panel
√ Employees at the position’s same level (on a panel or otherwise)
Which of the following does your organization regularly require of candidates?
√ Online application
√ Cover letter
√ Resume
√ CV
√ References
√ Demonstration (teaching, storytime, etc)
√ More than one round of interviews
√ A whole day of interviews
√ A meal with hiring personnel
Does your organization use automated application screening?
√ No
Briefly describe the hiring process at your organization and your role in it:
For our instruction librarian positions, we have a hiring committee with usually 5-6 people, including the head of the dept, 1-2 other dept members, 1-2 faculty members from the position’s liaison depts across the college, and 1-2 library staff from other depts. We conduct as many first-round Zoom interviews as we have well-qualified applicants (anywhere from 3-10 or so), before inviting 2-3 finalists for day-long campus interviews.
Think about the last candidate who really wowed you, on paper, in an interview, or otherwise. Why were they so impressive?
They could speak about IDE work they had done/wanted to do AND tied this back to the ACRL Framework. It showed a clear understanding of critical pedagogy within a library setting, which we’re always looking for.
Do you have any instant dealbreakers?
Candidates who make comments disparaging students (implying that they’re all lazy, want to get away with plagiarism, etc) are an instant no.
How many pages should each of these documents be?
Cover Letter: √ Two is ok, but no more
Resume: √ As many as it takes, but keep it reasonable and relevant
CV: √ As many as it takes, but keep it reasonable and relevant
What is the most common mistake that people make in an interview?
Not having substantial, institution-specific questions for the hiring committee. It seems like this should be “interviewing 101,” but I’ve interviewed many candidates who ask a generic question (such as “what do you like about working here?”), and then don’t have any additional questions prepared. Your questions for the committee should show that you’ve done research into the institution and that you want more detail than you can glean from the website.
Do you conduct virtual interviews? What do job hunters need to know about shining in this setting?
Our first-round interviews are on Zoom. As with any interview, my main advice would be to limit distractions as much as possible — no noisy kids/pets interrupting if you can help it, make sure your Zoom background (either a virtual background or whatever is actually behind you) is clean and not visually busy, etc. If you’re not familiar with Zoom (or whatever virtual interview tech your institution is using), see if you can get any software downloaded and practice with a friend ahead of time!
How can candidates looking to transition from paraprofessional work, from non-library work, or between library types convince you that their experience is relevant? Or do you have other advice for folks in this kind of situation?
In the positions I’ve hired for, we look for teaching experience above all else. If you have experience with classroom teaching of ANY sort, emphasize it.
When does your organization *first* mention salary information?
√ Other: It’s a separate phone call with HR that occurs between the first and second round interviews — I hate this system, but we don’t have any say in it.
What does your organization do to reduce bias in hiring? What are the contexts in which discrimination still exists in this process?
Required anti-bias training for search committee members.
What questions should candidates ask you? What is important for them to know about your organization and the position you are hiring for?
Librarians at my institution are regular staff — no special “academic” or faculty status. You should ask questions to make sure you have a sense of what this means.
Additional Demographics
What part of the world are you in?
√ Midwestern US
What’s your region like?
√ Rural
Is your workplace remote/virtual?
√ Some of the time and/or in some positions
How many staff members are at your organization?
√ 11-50
√ Other: 11-50 *library* staff, but many more staff within the university as a whole.
Is there anything else you’d like to say, either to job hunters or to me, the survey author?
For academic positions, I think it would be helpful to include a question about librarian status within the institution — TT faculty, NTT faculty, staff, something else? — as well as the implications of that status as it relates to research/service expectations, job security, etc.
Author’s note: Hey, thanks for reading! If you like reading, why not try commenting or sharing? Or are you somebody who hires Library, Archives or other LIS workers? Please consider giving your own opinion byfilling out the survey here.
Which of the following does your organization regularly require of candidates?
√ Online application
√ Supplemental Questions
√ Oral Exam/Structured interview
Does your organization use automated application screening?
√ No
Briefly describe the hiring process at your organization and your role in it:
Applications go to HR for initial screening. Those who are deemed qualified are sent to have an interview with a hiring committee panel at the Library. Committee discusses all candidates at the end of the interview process and chooses the top candidates based on the interviews and application materials. Send those names to our Director for approval.
Think about the last candidate who really wowed you, on paper, in an interview, or otherwise. Why were they so impressive?
The candidate was really engaged, personable. They weren’t uptight. They paused to think about their answers rather than just diving in and never really answering the questions. They asked us to repeat the questions if they weren’t sure they hit all the points they needed to make. And they sold us on them.
What are your instant dealbreakers?
If your answer to “why do you want this position” is anything like “it’s the next step in my career” or “I want a raise.”
And if the candidate doesn’t have any questions for us at the end. Show me you’re engaged and excited about the opportunity!
What do you wish you could know about candidates that isn’t generally revealed in the hiring process?
Are you going to be a bust? Are you going to be dead weight for us to carry?
How many pages should each of these documents be?
Cover Letter: √ As many as it takes, but keep it reasonable and relevant
Resume: √ Two is ok, but no more
CV: √ As many as it takes, but keep it reasonable and relevant
What is the most common mistake that people make in an interview?
If it’s an internal interview, the candidate depends on the panel’s prior knowledge of the candidate’s experience and achievements.
External candidates who don’t do any research into our community.
Do you conduct virtual interviews? What do job hunters need to know about shining in this setting?
We have done virtual interviews.
Test your equipment in advance! BE ON TIME.
When does your organization *first* mention salary information?
√ It’s part of the job ad
What questions should candidates ask you? What is important for them to know about your organization and the position you are hiring for?
Ask about the position. Ask about the goals, the hurdles, and/or the expectations.
Additional Demographics
What part of the world are you in?
√ Western US
What’s your region like?
√ Urban
√ Suburban
√ Rural
Is your workplace remote/virtual?
√ Never or not anymore
How many staff members are at your organization?
√ 201+
Author’s note: Hey, thanks for reading! If you like reading, why not try commenting or sharing? Or are you somebody who hires Library, Archives or other LIS workers? Please consider giving your own opinion byfilling out the survey here.
This anonymous interview is with someone who hires for a:
√ Public Library
Title: Director
Titles hired include: Library assistant, library aide, Assistant Director
Who makes hiring decisions at your organization:
√ Library Administration
Which of the following does your organization regularly require of candidates?
√ Cover letter
√ Resume
Does your organization use automated application screening?
√ No
Briefly describe the hiring process at your organization and your role in it:
I post the job, receive the applications, choose who to interview, my assistant director and I interview them, and I decide who to hire with her input
Do you have any instant dealbreakers?
Not following directions in posting, resumes or cover letters clearly written for a different job posting.
What do you wish you could know about candidates that isn’t generally revealed in the hiring process?
How they work with others
How many pages should each of these documents be?
Cover Letter: √ Two is ok, but no more
Resume: √ Only One!
What is the most common mistake that people make in an interview?
Not asking questions of us
Do you conduct virtual interviews? What do job hunters need to know about shining in this setting?
No
How can candidates looking to transition from paraprofessional work, from non-library work, or between library types convince you that their experience is relevant? Or do you have other advice for folks in this kind of situation?
Explaining
When does your organization *first* mention salary information?
√ It’s part of the job ad
What does your organization do to reduce bias in hiring? What are the contexts in which discrimination still exists in this process?
Nothing specific. We are so small and get so few applications that we pretty much interview anyone that looks close
What questions should candidates ask you? What is important for them to know about your organization and the position you are hiring for?
Show interest in the library and what it does.
Additional Demographics
What part of the world are you in?
√ Midwestern US
What’s your region like?
√ Rural
Is your workplace remote/virtual?
√ Never or not anymore
How many staff members are at your organization?
√ 11-50
Author’s note: Hey, thanks for reading! If you like reading, why not try commenting or sharing? Or are you somebody who hires Library, Archives or other LIS workers? Please consider giving your own opinion byfilling out the survey here.
Kathleen Campbell. [University librarian, Montana State University Library]. NYPL Digital Collections
This anonymous interview is with someone who hires for a:
√ Academic Library
Title: Manager
Titles hired include: Liaison Librarian
Learning Advisor
Coordinator, Evidence Based Practice
Who makes hiring decisions at your organization:
√ A Committee or panel
Which of the following does your organization regularly require of candidates?
√ Online application
√ Resume
√ References
√ Proof of degree
√ Oral Exam/Structured interview
Does your organization use automated application screening?
√ No
Briefly describe the hiring process at your organization and your role in it:
Written applications from applicants with a statement of claim in response to selection criteria.
Panel of 3-4 including supervisor of role, mix of gender, academic, other library staff reviews written applications and shortlists for interviews.
The panel interviews candidates and then sorts in order of who closest meets the selection criteria in response to interview questions.
Referee checks conducted for the preferred candidate.
If the panel is happy with the reference checks, an offer is made.
Think about the last candidate who really wowed you, on paper, in an interview, or otherwise. Why were they so impressive?
Genuine and authentic, confident and well presented through the online interview. Showed high levels of competence in using digital technologies to communicate. Use of varied and detailed examples to supplement responses to interview questions. Demonstrated ability to develop and maintain partnerships, collaborative approaches to work, ability to lead from any position, work independently, manage conflict. Commitment to professional development. Use of a range of strategies for engaging in and contributing to the wider profession. Interest in research and scholarship.
Do you have any instant dealbreakers?
Preference to work solely on campus or face-to-face.
Lack of demonstrated digital literacy skills
Lack of ability to use professional judgment or work independently
Lack of interest in working collaboratively
What do you wish you could know about candidates that isn’t generally revealed in the hiring process?
Reports of candidates’ performance apart from nominated referees
How many pages should each of these documents be?
Cover Letter: √ We don’t ask for this Only One!
Resume: √ As many as it takes, but keep it reasonable and relevant
Do you conduct virtual interviews? What do job hunters need to know about shining in this setting?
Engaging effectively via online video conference is a good way to demonstrate online teaching approaches.
How can candidates looking to transition from paraprofessional work, from non-library work, or between library types convince you that their experience is relevant? Or do you have other advice for folks in this kind of situation?
Experience in other professions can be relevant in terms of transferable skills, such as developing relationships, critical thinking, teamwork skills, excellent interpersonal skills, high quality verbal and written communication skills, project management skills, stakeholder management skills, digital technologies skills for communication and content creation, leadership and mentoring qualities.
When does your organization *first* mention salary information?
√ It’s part of the job ad
What does your organization do to reduce bias in hiring? What are the contexts in which discrimination still exists in this process?
Mix of gender in recruitment panel
What questions should candidates ask you? What is important for them to know about your organization and the position you are hiring for?
What does success look like in this role? What would success look like in the first 100 days?
What professional development opportunities are available for staff?
Additional Demographics
What part of the world are you in?
√ Australia/New Zealand
What’s your region like?
√ Rural
Is your workplace remote/virtual?
√ Some of the time and/or in some positions
How many staff members are at your organization?
√ 51-100
Author’s note: Hey, thanks for reading! If you like reading, why not try commenting or sharing? Or are you somebody who hires Library, Archives or other LIS workers? Please consider giving your own opinion byfilling out the survey here.
This anonymous interview is with someone who hires for a:
√ Public Library
Title: Head of Adult and Technology Services
Titles hired include: Children’s Librarian, Head of Circulation, Administrative Assistant/Library Associate, assistant circ
Who makes hiring decisions at your organization:
√ Library Administration
√ A Committee or panel
√ Employees at the position’s same level (on a panel or otherwise)
Which of the following does your organization regularly require of candidates?
√ Online application
√ Cover letter
√ Resume
√ References
√ Supplemental Questions
√ Demonstration (teaching, storytime, etc)
Does your organization use automated application screening?
√ No
Briefly describe the hiring process at your organization and your role in it:
Hiring committee assembled. Job role reviewed and put out to bid. Application submission, invite for an in-person interview, often includes demonstration or hands on skill portion, job offer. We also pick an alternate as well. We will re-advertise until we find the right candidate.
Think about the last candidate who really wowed you, on paper, in an interview, or otherwise. Why were they so impressive?
They responded to the job role meaning they researched it. They knew about the organization’s history and community. They were personable, professional and had a wide breadth of experience.
Do you have any instant dealbreakers?
When application process and requirements aren’t submitted. We may still invite them for an interview, but it counts against them if we have to ask more than once for—say— a cover letter.
What do you wish you could know about candidates that isn’t generally revealed in the hiring process?
How will you find housing here? Do you have stable year-round housing? How do you plan to live on this wage?
How many pages should each of these documents be?
Cover Letter: √ Two is ok, but no more
Resume: √ Two is ok, but no more
CV: √ As many as it takes, but keep it reasonable and relevant
Do you conduct virtual interviews? What do job hunters need to know about shining in this setting?
No
How can candidates looking to transition from paraprofessional work, from non-library work, or between library types convince you that their experience is relevant? Or do you have other advice for folks in this kind of situation?
Showcase your ability to multitask and learn
When does your organization *first* mention salary information?
√ It’s part of the job ad
What does your organization do to reduce bias in hiring? What are the contexts in which discrimination still exists in this process?
We have a diverse hiring committee and consider it a metric. Our community is diverse, we ask direct service related questions regarding diversity and acceptance.
Additional Demographics
What part of the world are you in?
√ Northeastern US
What’s your region like?
√ Rural
Is your workplace remote/virtual?
√ Never or not anymore
How many staff members are at your organization?
√ 0-10
Author’s note: Hey, thanks for reading! If you like reading, why not try commenting or sharing? Or are you somebody who hires Library, Archives or other LIS workers? Please consider giving your own opinion byfilling out the survey here.
Which of the following does your organization regularly require of candidates?
√ Online application
√ Cover letter
√ Resume
√ CV
√ References
√ Proof of degree
√ Oral Exam/Structured interview
√ Demonstration (teaching, storytime, etc)
√ More than one round of interviews
√ A whole day of interviews
√ A meal with hiring personnel
√ Other: Zoom Interview
Does your organization use automated application screening?
√ No
Briefly describe the hiring process at your organization and your role in it:
For archives positions I write the job description. I am lead on interviewing. I can choose the best candidate but must make a good case.
Think about the last candidate who really wowed you, on paper, in an interview, or otherwise. Why were they so impressive?
They were articulate
Do you have any instant dealbreakers?
Not having the skills asked for in the job description. Talking about how the job would benefit them, not what skills they would bring to help the institution.
What do you wish you could know about candidates that isn’t generally revealed in the hiring process?
How many hours a day they spend on social media or on the telephone with friends instead of doing the work.
How many pages should each of these documents be?
Cover Letter: √ Two is ok, but no more
Resume: √ As many as it takes, but keep it reasonable and relevant
CV: √ As many as it takes, but keep it reasonable and relevant
What is the most common mistake that people make in an interview?
It varies
Do you conduct virtual interviews? What do job hunters need to know about shining in this setting?
Being comfortable on camera is hard.
Be sure to pick your background appropriately. Sound matters.
How can candidates looking to transition from paraprofessional work, from non-library work, or between library types convince you that their experience is relevant? Or do you have other advice for folks in this kind of situation?
From para to professional is hard. Moving institutions is probably the only way to do it. Former co-workers may never accept the change.
All experience is relevant. But there are so many candidates so employers can be picky.
When does your organization *first* mention salary information?
√ We only discuss after we’ve made an offer
What does your organization do to reduce bias in hiring? What are the contexts in which discrimination still exists in this process?
Very little is done to reduce bias. I would suggest training.
What questions should candidates ask you? What is important for them to know about your organization and the position you are hiring for?
I think trying to understand the personalities of the people the candidate would work with, and making sure they would like to work with those people. Anything can be done for a year, but long term is hard.
Look at the culture of the organization.
Additional Demographics
What part of the world are you in?
√ Southeastern US
What’s your region like?
√ Other: Small town in rural area but less than 45 minutes to a city
Is your workplace remote/virtual?
√ Never or not anymore
How many staff members are at your organization?
√ 0-10
Author’s note: Hey, thanks for reading! If you like reading, why not try commenting or sharing? Or are you somebody who hires Library, Archives or other LIS workers? Please consider giving your own opinion byfilling out the survey here.
This anonymous interview is with someone who hires for a:
√ Public Library
Title: Director
Titles hired include: All of them
Who makes hiring decisions at your organization:
√ Library Administration
√ The position’s supervisor
Which of the following does your organization regularly require of candidates?
√ Cover letter
√ Resume
√ References
√ Oral Exam/Structured interview
Does your organization use automated application screening?
√ No
Briefly describe the hiring process at your organization and your role in it:
Direct supervisors get the applications from my office, interview 3-5 candidates, decide who their top candidate is, contact references, reach out to the applicant to confirm they’re still interested, then notify my office to start the (cumbersome) new hire approval process.
Think about the last candidate who really wowed you, on paper, in an interview, or otherwise. Why were they so impressive?
Genuine enthusiasm
Do you have any instant dealbreakers?
Not getting the name of the library right on your application materials, badmouthing prior libraries (even if they deserve it, you can talk about that later)
What do you wish you could know about candidates that isn’t generally revealed in the hiring process?
How much they actually want to work here. So many are just shotgunning resumes out to every library job, it’s hard to tell who really even would accept the job if offered.
How many pages should each of these documents be?
Cover Letter: √ Only One!
Resume: √Two is ok, but no more
CV: √ We don’t ask for this
What is the most common mistake that people make in an interview?
Not bringing anything to write with/on.
Do you conduct virtual interviews? What do job hunters need to know about shining in this setting?
Sometimes; we don’t have a travel budget to reimburse interviewees, so out-of-state applicants we will interview virtually. It’s harder to make a strong impression via zoom/Skype, though
How can candidates looking to transition from paraprofessional work, from non-library work, or between library types convince you that their experience is relevant? Or do you have other advice for folks in this kind of situation?
If you have the credentials, don’t apologize or be defensive. Just explain why it’s relevant. Bad library experience can be way worse than good non-library experience
When does your organization *first* mention salary information?
√ It’s part of the job ad
What does your organization do to reduce bias in hiring? What are the contexts in which discrimination still exists in this process?
Probably not enough. Unofficially, we get so few minority candidates that most of them will get an interview.
What questions should candidates ask you? What is important for them to know about your organization and the position you are hiring for?
Whether the role is new or replacing someone, and what processes led to whichever outcome. If new, what’s our vision for it. If replacing someone, do we want a change or more of the same from the role.
Additional Demographics
What part of the world are you in?
√ Northeastern US
What’s your region like?
√ Suburban
√ Rural
Is your workplace remote/virtual?
√ Some of the time and/or in some positions
How many staff members are at your organization?
√ 51-100
Author’s note: Hey, thanks for reading! If you like reading, why not try commenting or sharing? Or are you somebody who hires Library, Archives or other LIS workers? Please consider giving your own opinion byfilling out the survey here.
Which of the following does your organization regularly require of candidates?
√ Online application
Does your organization use automated application screening?
√ No
Briefly describe the hiring process at your organization and your role in it:
HR posts position, screens applicants, library administration choose candidates and arranged interviews, conducts interviews, recommend candidate for conditional offer to HR, hr background checks and tests
Think about the last candidate who really wowed you, on paper, in an interview, or otherwise. Why were they so impressive?
Great resume, spoke well in interview
What are your instant dealbreakers?
Not responding
What do you wish you could know about candidates that isn’t generally revealed in the hiring process?
Job rigor, personalities
How many pages should each of these documents be?
Cover Letter: √ Two is ok, but no more
Resume: √ As many as it takes, but keep it reasonable and relevant
CV: √ We don’t ask for this
What is the most common mistake that people make in an interview?
Underselling selves
Do you conduct virtual interviews? What do job hunters need to know about shining in this setting?
Yes, test connection, do a mock interview with friend
How can candidates looking to transition from paraprofessional work, from non-library work, or between library types convince you that their experience is relevant? Or do you have other advice for folks in this kind of situation?
Demonstrate how roles in previous positions apply directly to library setting
When does your organization *first* mention salary information?
√ We only discuss after we’ve made an offer
What does your organization do to reduce bias in hiring? What are the contexts in which discrimination still exists in this process?
Don’t know
What questions should candidates ask you? What is important for them to know about your organization and the position you are hiring for?
Hierarchy, job duties, regular day scenario
Additional Demographics
What part of the world are you in?
√ Southwestern US
What’s your region like?
√ Suburban
√ Rural
Is your workplace remote/virtual?
√ Never or not anymore
How many staff members are at your organization?
√ 11-50
Author’s note: Hey, thanks for reading! If you like reading, why not try commenting or sharing? Or are you somebody who hires Library, Archives or other LIS workers? Please consider giving your own opinion byfilling out the survey here.
Which of the following does your organization regularly require of candidates?
√ Online application
√ References
√ Proof of degree
√ Supplemental Questions
√ More than one round of interviews
Does your organization use automated application screening?
√ No
Briefly describe the hiring process at your organization and your role in it:
As manager I:
1. Decide on posting position and update job description if necessary.
1a. Create screening and interview questions.
2. Review applications.
3. Screen applicants by phone.
4. Conduct in-person interviews.
5. Make final decision.
6. Offer position.
7. Complete hiring paperwork for HR to do their background check.
7. Schedule start date.
Think about the last candidate who really wowed you, on paper, in an interview, or otherwise. Why were they so impressive?
Can’t remember a wow yet. Very good candidates were able to explain intellectual freedom and to have questions ready to ask about the role and the library.
What do you wish you could know about candidates that isn’t generally revealed in the hiring process?
Nothing.
How many pages should each of these documents be?
Cover Letter: √ As many as it takes, but keep it reasonable and relevant
Resume:√ As many as it takes, but keep it reasonable and relevant
CV: √ As many as it takes, but keep it reasonable and relevant
What is the most common mistake that people make in an interview?
Only saying what they think the interviewer wants to hear.
Do you conduct virtual interviews? What do job hunters need to know about shining in this setting?
We don’t for these positions.
How can candidates looking to transition from paraprofessional work, from non-library work, or between library types convince you that their experience is relevant? Or do you have other advice for folks in this kind of situation?
Having that direct experience myself coming into the library, I am cognizant that non-library experience can translate well into libraryland, it is just a matter of nomenclature and environment.
When does your organization *first* mention salary information?
√ It’s part of the job ad
What does your organization do to reduce bias in hiring? What are the contexts in which discrimination still exists in this process?
HR is working on updating gendered language to neutral language in Job descriptions and policies. HR is also retraining and working closely with managers on avoiding hiring bias. Stories abound of managers using home addresses to decide if a person lives too far from the job location or what kind of neighborhood the applicant lives in.
What questions should candidates ask you? What is important for them to know about your organization and the position you are hiring for?
What does retention look like in the department/branch? What is positive about the library? What is the library working on for the community?
Additional Demographics
What part of the world are you in?
√ Midwestern US
What’s your region like?
√ Urban
√ Suburban
√ Rural
Is your workplace remote/virtual?
√ Some of the time and/or in some positions
How many staff members are at your organization?
√ 201+
Author’s note: Hey, thanks for reading! If you like reading, why not try commenting or sharing? Or are you somebody who hires Library, Archives or other LIS workers? Please consider giving your own opinion byfilling out the survey here.