Category Archives: Suburban area

“I wish there was a better way to know their personality and if they actually know how to do the tasks they say.”

220 Years of the Library of Congress–cataloging for the nation (LOC). By Flickr user The Library of Congress

Please note: this is an anonymous response to an online survey; I do not have any way of contacting the respondent or verifying responses. Their answers may reflect good, bad, or middling hiring practices. I invite you to take what’s useful and leave the rest.  

This person hires for a:

√ Public Library 

Title: Youth Services Manager

Titles hired include: Childrens librarian, youth program specialists, seasonal staff; helped with library director, public services manager.

Who makes hiring decisions at your organization:

√ Library Administration

√ The position’s supervisor 

√ Employees at the position’s same level (on a panel or otherwise) 

Which of the following does your organization regularly require of candidates?

√ Online application 

√ References 

√ Oral Exam/Structured interview

√ Demonstration (teaching, storytime, etc)

√ More than one round of interviews 

Does your organization use automated application screening? 

√ No 

Briefly describe the hiring process at your organization and your role in it:

I review incoming applications and decide who to interview and hire for the positions I supervise. I assist with interviews and give opinions on who to hire for some other FT staff at my own level and when we looked for a new director. HR handles the paperwork. 

Think about the last candidate who really wowed you, on paper, in an interview, or otherwise. Why were they so impressive?

When they take the time to show that they actually looked into our community and our library. When they give concrete examples of work they have done in or out of libraries (instead of generalities) and they can tie it into how that experience may relate to the current position. When they show excitement about the potential work.

Do you have any instant dealbreakers?

If they want the job only bc they like books. If they don’t also indicate they like people, they don’t belong working in a public library. 

What do you wish you could know about candidates that isn’t generally revealed in the hiring process?

I wish there was a better way to know their personality and if they actually know how to do the tasks they say. It seems we have hired a few people in the last few years who said all the right things but then couldn’t do basic management tasks like making a schedule or communicate with other coworkers.

How many pages should each of these documents be?

Cover Letter: √ Only One!  

Resume: √ Two is ok, but no more 

CV: √ Two is ok, but no more 

What is the most common mistake that people make in an interview?

Not having any questions for us.

Do you conduct virtual interviews? What do job hunters need to know about shining in this setting?

We do offer this option. To have a professional and quiet background.

How can candidates looking to transition from paraprofessional work, from non-library work, or between library types convince you that their experience is relevant? Or do you have other advice for folks in this kind of situation?

If there is any way they can get their employer to let them run a special project or if they can volunteer for an event that gives them similar experience. Or if the can even verbalize the connection between what they have done and how it would translate to the requirements 

When does your organization *first* mention salary information?

√ It’s part of the job ad 

What does your organization do to reduce bias in hiring? What are the contexts in which discrimination still exists in this process?

The birth year isn’t shown to reduce age bias. 

What questions should candidates ask you? What is important for them to know about your organization and the position you are hiring for?

What are the priorities for their position. What is our library culture. 

Additional Demographics

What part of the world are you in?

√ Midwestern US 

What’s your region like?

√ Suburban 

Is your workplace remote/virtual?

√ Never or not anymore 

How many staff members are at your organization?

√ 11-50 

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Filed under 1 A Return to Hiring Librarians Survey, 10-50 staff members, Midwestern US, Public, Suburban area

“The goal of our hiring is often to find a candidate who will benefit from our position as much as we will, but they need to ask questions that will help them decide”

Nevins Memorial Library First Librarians c. 1900
Nevins Memorial Library First Librarians c. 1900

Please note: this is an anonymous response to an online survey; I do not have any way of contacting the respondent or verifying responses. Their answers may reflect good, bad, or middling hiring practices. I invite you to take what’s useful and leave the rest.   

This person hires LIS workers for an:

√ Academic Library  

Who makes hiring decisions at your organization:

√ Other: Dean, but a hiring committee makes a recommendation

Which of the following does your organization regularly require of candidates?

√ Online application

√ Cover letter 

√ CV

√ References 

√ Oral Exam/Structured interview

√ Demonstration (teaching, storytime, etc)

√ More than one round of interviews

√ A whole day of interviews  

Think about the last candidate who really wowed you, on paper, in an interview, or otherwise. Why were they so impressive?

Thoughtful answers that showed they were thinking about how their skills (or class work) could be applied. Also, enthusiasm for the specific type of work.

Do you have any instant dealbreakers?

Not being willing to do research/service (required at our institution), boasting that HR has had to step in and deal with an issue due to their behavior  

How many pages should each of these documents be?

Cover Letter: √ Two is ok, but no more  

Resume: √ Two is ok, but no more 

CV: √ As many as it takes, but keep it reasonable and relevant   

How can candidates looking to transition from paraprofessional work, from non-library work, or between library types convince you that their experience is relevant? Or do you have other advice for folks in this kind of situation?

Try to identify specific skills (like “attention to detail” from shelving books or even working retail) and connect that to the job requirements or listed duties. Often there are skills that transfer, even if the experience is different, but candidates need to connect the dots and show /how/ previous work, classes, hobbies, etc. have prepared them for /this/ position.

When does your organization *first* mention salary information?

√ It’s part of the job ad 

What questions should candidates ask you? What is important for them to know about your organization and the position you are hiring for?

Every candidate has different priorities  (e.g., opportunities for advancement, flexible schedules, research support, etc.) and the goal of our hiring is often to find a candidate who will benefit from our position as much as we will, but they need to ask questions that will help them decide whether it’s a good fit for /them/ or whether there are any “deal breakers” based on their own preferences (e.g., mentorship, clarity of expectations and/or responsibilities, funding for conference travel, degree of teamwork, cross-training opportunities, etc.). When applying for a position as a new librarian, or in a different area (public vs. academic, etc.) it may even help to reach out to someone in the field to ask about important considerations that broadly affect job success or satisfaction in that type of library (e.g., in a public library this may include things like how reference desks are staffed or programming expectations, compared to the previous examples related to academia).

Additional Demographics

What part of the world are you in?

√ Southwestern US 

What’s your region like?

√ Suburban 

Is your workplace remote/virtual?

√ Some of the time and/or in some positions 

How many staff members are at your organization?

√ 101-200 

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Filed under 1 A Return to Hiring Librarians Survey, 100-200 staff members, Academic, Southwestern US, Suburban area

“Being too rule oriented”

Mitchell LIbrarian, Mitchell Building. Photo by Flickr user State Library of New South Wales

Please note: this is an anonymous response to an online survey; I do not have any way of contacting the respondent or verifying responses. Their answers may reflect good, bad, or middling hiring practices. I invite you to take what’s useful and leave the rest.  

This person hires for a:

√ Public Library 

Title: Assistant Director

Titles hired include: Library Assistant, library page, maintenance worker, courier

Who makes hiring decisions at your organization:

√ The position’s supervisor 

Which of the following does your organization regularly require of candidates?

√ References 

Does your organization use automated application screening? 

√ No 

Briefly describe the hiring process at your organization and your role in it:

Vet application, in person interview I do both

Think about the last candidate who really wowed you, on paper, in an interview, or otherwise. Why were they so impressive?

Had a good idea of what the job required

Do you have any instant dealbreakers?

Discriminatory attitudes, thinking the job is easy

What do you wish you could know about candidates that isn’t generally revealed in the hiring process?

Discriminatory attitudes

How many pages should each of these documents be?

Cover Letter: √ We don’t ask for this  

Resume: √ We don’t ask for this 

CV: √ We don’t ask for this 

What is the most common mistake that people make in an interview?

Being too rule oriented

Do you conduct virtual interviews? What do job hunters need to know about shining in this setting?

No

How can candidates looking to transition from paraprofessional work, from non-library work, or between library types convince you that their experience is relevant? Or do you have other advice for folks in this kind of situation?

Show they have a good idea of the depth of skills the job requires

When does your organization *first* mention salary information?

√ It’s part of the job ad 

What does your organization do to reduce bias in hiring? What are the contexts in which discrimination still exists in this process?

We haven’t focused on this.

What questions should candidates ask you? What is important for them to know about your organization and the position you are hiring for?

What do you like best about working here? Is there training?

Additional Demographics

What part of the world are you in?

√ Midwestern US 

What’s your region like?

√ Suburban 

Is your workplace remote/virtual?

√ Some of the time and/or in some positions 

How many staff members are at your organization?

√ 51-100

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Filed under 1 A Return to Hiring Librarians Survey, 50-100 staff members, Midwestern US, Suburban area

“You can train a lot of things, but it’s nearly impossible to make someone care”

Two men in suits are behind a circulation desk
Ignore the camera, pretend to be working! By Flickr user National Library of Ireland on The Commons

Please note: this is an anonymous response to an online survey; I do not have any way of contacting the respondent or verifying responses. Their answers may reflect good, bad, or middling hiring practices. I invite you to take what’s useful and leave the rest.  

This person hires for a:

√ Public Library 

Title: Head of Information Services

Titles hired include: Adult Services Librarian, Youth Services Librarian, Technical Services Assistant

Who makes hiring decisions at your organization:

√ Library Administration

√ The position’s supervisor 

Which of the following does your organization regularly require of candidates?

√ Online application

√ Cover letter

√ Resume

√ References 

√ Supplemental Questions 

√ Demonstration (teaching, storytime, etc) 

Does your organization use automated application screening? 

√ No 

Briefly describe the hiring process at your organization and your role in it:

Supervisor and Assistant Director review JD/Job Narrative, agree on posting timeline and posting locations. Admin Assistant posts. Supervisor reviews applications and narrows to a reasonable number. Supervisor and two peers review chosen applications and interview. After all interviews are conducted, the supervisor and two peers compare results. Supervisor checks references, and uses references and interview feedback to make a decision. Assistant Director approves suggested salary. Director signs off on hire. Supervisor calls candidate and extends offer. If a candidate accepts, the first day is agreed upon. Offer letter is emailed and orientation scheduled. 

Think about the last candidate who really wowed you, on paper, in an interview, or otherwise. Why were they so impressive?

Their attitude and values aligned perfectly with the job description. They were professional but enthusiastic, on time to the interview and asked good, relevant questions that showcased their interest. 

What are your instant dealbreakers?

We cannot interview candidates for librarian jobs without an MLIS/MSI. The job also requires evening and weekend work, and we cannot hire if none of their references responds to inquiries.  Otherwise, instant dealbreakers would be hateful language or inappropriate jokes or conduct. Smaller red flags are tardiness or failure to follow instructions; inappropriately criticizing their current employer during the interview; failure to fully answer questions; questions that only focus on pto/time off/vacations (this question is fine, but not if it’s their only question); candidates who express distaste for working with people, running events, or making decisions in lieu of a manager. 

What do you wish you could know about candidates that isn’t generally revealed in the hiring process?

Their true work ethic and reliability (or lack thereof). You can train a lot of things, but it’s nearly impossible to make someone care. People can fake it for the interview, and it’s generally easy to find a reference or two to vouch for you, so it’s only until after hire that you’ll see if someone is only there to do the bare minimum. 

How many pages should each of these documents be?

Cover Letter: √ Two is ok, but no more  

Resume: √ As many as it takes, but keep it reasonable and relevant 

CV: √ We don’t ask for this  

What is the most common mistake that people make in an interview?

Interviewing for a job you don’t really want. If you’re just using us as a stepping stone, it will usually show. 

Do you conduct virtual interviews? What do job hunters need to know about shining in this setting?

I have not yet, but certainly could. I’d expect good wifi and all equipment to work (camera, mic, etc.) test beforehand! 

How can candidates looking to transition from paraprofessional work, from non-library work, or between library types convince you that their experience is relevant? Or do you have other advice for folks in this kind of situation?

A library degree is the most obvious. Other coursework in lieu, volunteer work, sub work, etc. 

When does your organization *first* mention salary information?

√ It’s part of the job ad 

What does your organization do to reduce bias in hiring? What are the contexts in which discrimination still exists in this process?

Multiple people involved in the hiring process to reduce bias. 

What questions should candidates ask you? What is important for them to know about your organization and the position you are hiring for?

Ask for elaboration of the job responsibilities. Make sure you can work the required hours and that the nature of the work is what you want. 

Additional Demographics

What part of the world are you in?

√ Midwestern US 

What’s your region like?

√ Suburban

√ Rural 

Is your workplace remote/virtual?

√ Some of the time and/or in some positions 

How many staff members are at your organization?

√ 11-50 

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Filed under 1 A Return to Hiring Librarians Survey, 10-50 staff members, Midwestern US, Public, Rural area, Suburban area

“In an ideal world, I would love to know the one flaw that will most annoy me about working with them.”

Cleo S. Cason, from a 1971 publication of the US Department of Defense. No photographer credited, Public domain, via Wikimedia Commons

Please note: this is an anonymous response to an online survey; I do not have any way of contacting the respondent or verifying responses. Their answers may reflect good, bad, or middling hiring practices. I invite you to take what’s useful and leave the rest.  

This person hires for a:

√ Public Library 

Title: Event and Outreach Librarian

Titles hired include: Children’s librarian, clerk

Who makes hiring decisions at your organization:

√ A Committee or panel

√ Employees at the position’s same level (on a panel or otherwise) 

Which of the following does your organization regularly require of candidates?

√ Cover letter

√ Resume 

√ References 

√ Demonstration (teaching, storytime, etc)

√ More than one round of interviews 

Does your organization use automated application screening? 

√ No 

Briefly describe the hiring process at your organization and your role in it:

We solicit applications, select from the pool of applicants who we want to interview, interview in a first round, and continue to a second round for those candidates that fit the role best. I (depending on the job) have been involved in creating the job description, selecting for interviews, interviewing, and making the decision on who to hire. 

Think about the last candidate who really wowed you, on paper, in an interview, or otherwise. Why were they so impressive?

They, both in the interview and on paper, were clearly passionate about the age group they work with and wanted to be a part of making our community and our library a better place. In their interview they clearly aligned with the goals of our library and on paper they possessed the kind of experience we were looking for. 

Do you have any instant dealbreakers?

Candidates who have no experience with customer service or who do not appear to be comfortable working collaboratively. 

What do you wish you could know about candidates that isn’t generally revealed in the hiring process?

In an ideal world, I would love to know the one flaw that will most annoy me about working with them. 

How many pages should each of these documents be?

Cover Letter: √ Only One! 

Resume: √ Only One! 

CV: √ We don’t ask for this  

What is the most common mistake that people make in an interview?

Becoming too comfortable and being casual in an inappropriate way. 

Do you conduct virtual interviews? What do job hunters need to know about shining in this setting?

We have not.

How can candidates looking to transition from paraprofessional work, from non-library work, or between library types convince you that their experience is relevant? Or do you have other advice for folks in this kind of situation?

If you have library experience but it’s not patron-facing experience, you’re less valuable than someone who has customer service experience. We can train someone to use software and to know how to find things, but it’s much harder to train someone in customer service. 

When does your organization *first* mention salary information?

√ It’s part of the job ad 

What does your organization do to reduce bias in hiring? What are the contexts in which discrimination still exists in this process?

We do nothing. EDI is ostensibly a part of our collection development, but apart from a line at the bottom of all job descriptions (ie., “Blank Public Library does not discriminate based on race, sexual orientation, gender identity, disability, etc.”), we don’t consciously attempt to reduce bias. 

What questions should candidates ask you? What is important for them to know about your organization and the position you are hiring for?

What sort of collaboration and communication style does this library have? What are your big goals over the next year? What ways are you trying to change and grow as an institution?

Additional Demographics

What part of the world are you in?

√ Northeastern US 

What’s your region like?

√ Suburban 

Is your workplace remote/virtual?

√ Never or not anymore 

How many staff members are at your organization?

√ 11-50 

Author’s note: Hey, thanks for reading! If you like reading, why not try commenting or sharing? Or are you somebody who hires Library, Archives or other LIS workers? Please consider giving your own opinion by filling out the survey here.

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Filed under 1 A Return to Hiring Librarians Survey, 10-50 staff members, Northeastern US, Public, Suburban area

“Be polite, but don’t kiss my ass!”

Helen_Virginia_Stelle “Courtesy, Tampa-Hillsborough County Public Library System.”, CC0, via Wikimedia Commons

Please note: this is an anonymous response to an online survey; I do not have any way of contacting the respondent or verifying responses. Their answers may reflect good, bad, or middling hiring practices. I invite you to take what’s useful and leave the rest.  

This person hires for a:

√ Public Library

Title: Director

Titles hired include: Desk clerk, Children’s Librarian, Circulation Coordinator, Volunteer Coordinator, Page

Who makes hiring decisions at your organization:

√ Library Administration

√ The position’s supervisor

√ A Committee or panel

Which of the following does your organization regularly require of candidates?

√ Cover letter

√ Resume

√ References

√ Demonstration (teaching, storytime, etc)

√ More than one round of interviews

Does your organization use automated application screening? 

√ No

Briefly describe the hiring process at your organization and your role in it:

We post the job advertisement with instructions to email me their resume, references and cover letter. I will notify that I received it then reach back out when I have enough candidates (or immediately if the applicant is a gem) to schedule interviews. Lower level positions receive 1 interview (either in person or virtual) with myself (and possibly their direct supervisor). Higher lever position received 2 interviews. 1st is either in person or virtual, 2nd is in person. 1st is with just me and I will follow a rubric to rank them. 2nd is a panel with myself and 1 or 2 other higher level positions. After a decision is made, I will make an offer to the candidate, and if they accept, cut the others loose with a kind email. If no successful candidates, then we will relist and repeat.

Think about the last candidate who really wowed you, on paper, in an interview, or otherwise. Why were they so impressive?

One was wayyyyyy over qualified. My jaw literally dropped. It was for our Children’s Librarian position. In my state each district has a consultant, and that was her current role (plus previous youth services experience and director experience). She was on state committees for youth services initiatives. A real “unicorn”. During her second interview, we had them do mock storytimes and I’ve never seen so many elements incorporated in a successful and meaningful way. She had rhymes. She had songs. She had props. She had sight words. It was insane! Hired her in December 2020 to replace a beloved children’s librarian (who was there for 34 years) and she not only matched the high bar the community set for her- she exceeded it!

Second would be my head of circulation. While an MLIS was recommended, the candidate I went with didn’t have one. She impressed me with her calm and collected, yet empathetic personality. Hard skills can be taught, soft skills not so much. She possessed the soft skills (people skills/flexibility and not black and white thinking/management style). With her position, I was replacing someone who created a toxic work environment (very clique minded, loved bullying weaker employees) so I was looking for the exact opposite of that former employee. Someone who could help staff heal from the trauma inflicted by the previous employee. I succeeded with this hire and our organization culture is the best it’s ever been.

Do you have any instant dealbreakers?

Resumes/cover letter- misspellings. Interviews- complaining about previous employers. Also people with low emotional intelligence.

What do you wish you could know about candidates that isn’t generally revealed in the hiring process?

How well they handle pressure. How they got along with other coworkers. Are they gossips?

How many pages should each of these documents be?

Cover Letter: √ Only One!

Resume: √ Two is ok, but no more

CV: √ We don’t ask for this

What is the most common mistake that people make in an interview?

Overly sucking up to me. Be polite, but don’t kiss my ass! I want to see your personality and determine if it fits in our organizational culture. I can’t do that if you aren’t genuine.

Do you conduct virtual interviews? What do job hunters need to know about shining in this setting?

Stage your room so there is no clutter. Wear nice clothes. Pretend I’m in the same room as you and forget it’s through a camera. (I’ve also noticed people can get overly comfortable virtually then overly nervous in the second, in person interview.)

How can candidates looking to transition from paraprofessional work, from non-library work, or between library types convince you that their experience is relevant? Or do you have other advice for folks in this kind of situation?

Skills are transferable! For circulation positions- any customer service experience far outweighs any previous library work. Management experience transfers! If someone has a positive attitude and willingness to learn, I’m willing to give them a shot.

When does your organization *first* mention salary information?

√ It’s part of the job ad

What does your organization do to reduce bias in hiring? What are the contexts in which discrimination still exists in this process?

I look for the best person for the job. All of my staff are white and all but 1 are female. Unfortunately only white people apply (except once, I offered, she turned us down.) I am trying on that front.

What questions should candidates ask you? What is important for them to know about your organization and the position you are hiring for?

Ask us what our current initiatives are. What our strategic plan is and how their position fits into it? Show that you researched us!

Additional Demographics

What part of the world are you in?

√ Northeastern US

What’s your region like?

√ Suburban

Is your workplace remote/virtual?

√ Other: We use virtual work in special circumstances (usually for childcare issues) or shutdowns lol!

How many staff members are at your organization?

√ 11-50

Is there anything else you’d like to say, either to job hunters or to me, the survey author?

Be genuine. Show that you can think outside the box. Try to connect your skills at every opportunity. Show you researched the library. And if you don’t get it- don’t be hard on yourself! Unicorns exist and sometimes there’s literally nothing you could have done! Also, apply again for other positions, they may have liked you but you just missed the cut.

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Filed under 1 A Return to Hiring Librarians Survey, 10-50 staff members, Northeastern US, Public, Suburban area

I place a lot of weight on retail experience that teaches you how to think on your feet and manage difficult situations.

Amy is the Head of Adult Services for a public library serving diverse suburban and rural communities. Ordering books and managing the reference staff are probably the most visible parts of her job, but she especially enjoys mentoring future librarians and helping her library’s users navigate the complicated world of technology. She has a Bachelor’s degree in Social Work, and finds that training transfers well to her work in public libraries. She lives in the Metro Detroit area with her husband, toddler son, tween stepchildren, and two very hungry cats. (Seriously. They’re starving.) 

Briefly describe the hiring process at your organization and your role in it:

We create a job posting, and distribute it through various channels: our consortium’s website, job seeking sites, Facebook, etc. If I’m the hiring manager, job applicants direct their application materials to me via email: application, resume, and cover letter. Sometimes I’m the only eyes on their materials before the interview, but if other senior staff members have time, or it’s an especially important position, I’ll ask for other opinions. I invite the candidates I feel are qualified to an interview with myself and another senior member of staff: typically a director or department head, but occasionally a senior librarian. 

Titles hired include: Librarian, Reference Assistant, Circulation Assistant

Who makes hiring decisions at your organization:

√ Library Administration

√ The position’s supervisor 

Which of the following does your organization regularly require of candidates?

√ Online application

√ Cover letter

√ Resume 

√ References

√ Proof of degree 

Does your organization use automated application screening? 

√ No 

Think about the last candidate who really wowed you, on paper, in an interview, or otherwise. Why were they so impressive?

The last candidate to really wow me had just an incredible job history – she’d switched from archaeology to library science. She had incredible stories that highlighted relevant skills she would bring to the position. In general, that’s what I appreciate most in a good candidate: not necessarily that their stories are interesting or exciting, but that they show the candidate’s best abilities and demonstrate their mastery of the exact skills I’m asking about.

Do you have any instant dealbreakers?

I can’t say there’s any one thing that will always be a dealbreaker, but what comes the closest is zero work history. It’s difficult to evaluate candidates whose entire experience is either academic (as a student) or volunteer.

What do you wish you could know about candidates that isn’t generally revealed in the hiring process?

For my part-time candidates, how their availability will change after they’re hired! (Because it will! It always does!)

How many pages should each of these documents be?

Cover Letter: √ Two is ok, but no more 

Resume: √ As many as it takes, but keep it reasonable and relevant  

CV: √ We don’t ask for this 

What is the most common mistake that people make in an interview?

Not giving themselves the time and space to think and answer a question fully. If I ask for an example and something doesn’t immediately spring to mind, tell me that, and ask for a minute to think. If you can come up with the example I’m looking for, I’d rather hear that after a moment’s awkward silence than have a quick, general answer that dances around the question!

Do you conduct virtual interviews? What do job hunters need to know about shining in this setting?

Not typically, no.

How can candidates looking to transition from paraprofessional work, from non-library work, or between library types convince you that their experience is relevant? Or do you have other advice for folks in this kind of situation?

When we’re hiring assistants for the public service desks – reference and circulation – it’s all about customer service! There are a wide variety of experiences that fit into that category, and I place a lot of weight on retail experience that teaches you how to think on your feet and manage difficult situations. 

When does your organization *first* mention salary information?

√ It’s part of the job ad 

What does your organization do to reduce bias in hiring? What are the contexts in which discrimination still exists in this process?

Unfortunately, we don’t do anything formal to reduce bias. 

What questions should candidates ask you? What is important for them to know about your organization and the position you are hiring for?

Everyone should ask what a typical day on the job looks like. If you’re considering a position to “get your foot in the door” or gain experience for another position, you should ask 1. what the potential for promotion is and then 2. what opportunities the job provides for you to practice new skills and gain the experience you’re looking for.

Additional Demographics

What part of the world are you in?

√ Midwestern US 

What’s your region like?

√ Suburban

√ Rural 

Is your workplace remote/virtual?

√ Never or not anymore 

How many staff members are at your organization?

√ Other: 40+ 

Author’s note: Hey, thanks for reading! If you like reading, why not try commenting or sharing? Or are you somebody who hires Library, Archives or other LIS workers? Please consider giving your own opinion by filling out the survey here.

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Filed under 1 A Return to Hiring Librarians Survey, Midwestern US, Public, Rural area, Suburban area

when the applicant uses the phrase “see resume”. To me that is just lazy.

Moving to the new library premises in Chydenia building, 1970. By Flickr user Aalto University Commons

Please note: this is an anonymous response to an online survey; I do not have any way of contacting the respondent or verifying responses. Their answers may reflect good, bad, or middling hiring practices. I invite you to take what’s useful and leave the rest.  

This person hires for a:

√ Public Library 

Title: Deputy Director

Titles hired include: Branch Manager, Technical Services Manager, Public Relations and Outreach Manager, Information Services Coordinator, Circulation Services Coordinator, Archives Assistant 

Who makes hiring decisions at your organization:

√ The position’s supervisor

√ A Committee or panel 

Which of the following does your organization regularly require of candidates?

√ Online application 

√ References 

√ Supplemental Questions 

Does your organization use automated application screening? 

√ No 

Briefly describe the hiring process at your organization and your role in it:

In addition to being Deputy Director I also handle human resources. So I handle the whole hiring process and I  also participate in at the interview process depending on the position

Do you have any instant dealbreakers?

Taking shortcuts in the application process, for example when the applicant uses the phrase “see resume”. To me that is just lazy.

What do you wish you could know about candidates that isn’t generally revealed in the hiring process?

Ability to work with others. Deciphering between what the applicant states in their interview with reality.

How many pages should each of these documents be?

Cover Letter: √ Only One!  

Resume: √ Two is ok, but no more 

CV: √ We don’t ask for this   

Do you conduct virtual interviews? What do job hunters need to know about shining in this setting?

We have done a few virtual interviews, usually due to an out of town applicant. They should be sure that they have privacy and no interruptions. Also they need to be sure that their equipment is working properly prior to the designated interview time. To shine they need to be comfortable and personal in a virtual setting maybe even sharing their screen (if appropriate) for any document or presentation sharing  

When does your organization *first* mention salary information?

√ It’s part of the job ad  

What questions should candidates ask you? What is important for them to know about your organization and the position you are hiring for?

I like when the candidate mentions having done research about our library and asking questions about what they have learned. I also like when they ask what the panel this have been some challenges and major accomplishments of our library system 

Additional Demographics

What part of the world are you in?

√ Northeastern US 

What’s your region like?

√ Suburban

√ Rural 

Is your workplace remote/virtual?

√ Some of the time and/or in some positions 

How many staff members are at your organization?

√ 51-100

Author’s note: Hey, thanks for reading! If you like reading, why not try commenting or sharing? Or are you somebody who hires Library, Archives or other LIS workers? Please consider giving your own opinion by filling out the survey here.

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Filed under 1 A Return to Hiring Librarians Survey, 50-100 staff members, Northeastern US, Public, Rural area, Suburban area

I love applicants who have a strong background in customer service and can show it.

Nora Beust, from a 1925 newspaper. No photographer credited, Public domain, via Wikimedia Commons

Please note: this is an anonymous response to an online survey; I do not have any way of contacting the respondent or verifying responses. Their answers may reflect good, bad, or middling hiring practices. I invite you to take what’s useful and leave the rest.  

This person hires for a:

√ Public Library

Title: Branch Manager

Titles hired: Shelver, Branch Assistant, Children’s Librarian, Assistant Manager, Floater

Who makes hiring decisions at your organization:

√ HR

√ The position’s supervisor

Which of the following does your organization regularly require of candidates?

√ Online application

√ Resume

√ Supplemental Questions

√ Other: It depends on the position

Does your organization use automated application screening? 

√ Yes

Briefly describe the hiring process at your organization and your role in it:

First we write up a justification as to why the position needs filled, then the position is posted, as applications are submitted HR pushes them through so that they are available for viewing by the manager and asst manager, we begin reviewing the applicants at this time to speed up the process. Once the position closes we narrow it down to 3-5 candidates, selecting them in the software. HR calls to setup interviews. Interviews happen with manager, asst manager, and an HR rep. We discuss the candidates after each interview and rank them using the Lever software. Candidate is chosen with a day (or two), HR writes up a hiring proposal with proposed hourly rate/salary (based on experience), calls the candidate and offers the job. Once candidate accepts the other interviewees are personally called and told that they did not receive the position.

Think about the last candidate who really wowed you, on paper, in an interview, or otherwise. Why were they so impressive?

I love applicants who have a strong background in customer service and can show it.

Do you have any instant dealbreakers?

Inability to be flexible

What do you wish you could know about candidates that isn’t generally revealed in the hiring process?

Personality flaws that can be hidden, passive aggressive nature and the like

How many pages should each of these documents be?

Cover Letter: √ Only One! Two

Resume: √ Only One!

CV: √ We don’t ask for this

What is the most common mistake that people make in an interview?

Not taking the time to properly answer the question

Do you conduct virtual interviews? What do job hunters need to know about shining in this setting?

Rarely

How can candidates looking to transition from paraprofessional work, from non-library work, or between library types convince you that their experience is relevant? Or do you have other advice for folks in this kind of situation?

Just tell me how your current work relates to the position.

When does your organization *first* mention salary information?

√ It’s part of the job ad

What does your organization do to reduce bias in hiring? What are the contexts in which discrimination still exists in this process?

Nothing that I’m aware of. It might be best to have names hidden from the application reviewers.

What questions should candidates ask you? What is important for them to know about your organization and the position you are hiring for?

How did we handle the pandemic? How does the community support the library?

Additional Demographics

What part of the world are you in?

√ Midwestern US

What’s your region like?

√ Urban

√ Suburban

√ Rural

Is your workplace remote/virtual?

√ Never or not anymore

How many staff members are at your organization?

√ 201+

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Filed under 1 A Return to Hiring Librarians Survey, 200+ staff members, Midwestern US, Public, Rural area, Suburban area, Urban area

I was a Fulbright Fellow in Managua, Nicaragua, and scored an on-campus interview in January in Northfield, Minnesota

Rebecca M. Gordon, PhD, is a moving image archivist and film/media studies scholar. She is currently wrapping up documentation and final reports for her work as the Systems Manager for the Sara Gómez film restoration and preservation project at Queen’s University’s Vulnerable Media Lab in Kingston, Ontario. Her scholarship appears in PUBLIC, The Journal of Film and Media Studies, Film Quarterly, The Journal of Reception Studies, Film Philosophy, and several collections.

Your Demographics and Search Parameters

How long have you been job hunting?

√ Less than six months 

Why are you job hunting?  

√ This is the next step after finishing library/archives/other LIS graduate degree

√ I need more flexibility in my schedule (to care for dependents or otherwise) 

Where do you look for open positions?  

ArchivesGig, LinkedIn, SAA, Society for Cinema and Media Studies, AMIA, Seattle Area Archivists

What position level are you looking for?  

√ Entry level

√ Requiring at least two years of experience

√ Supervisory

√ Department Head 

√ Clerk/Library Assistant

√ Other: Intern! — archives/libraries/museums/galleries were shut during Covid so I’m still trying to get hands-on applied experience to go with the theory

What type(s) of organization are you looking in? 

√ Academic library

√ Archives 

√ Public library 

√ Special library

√ Other: Museum, National Parks Service, Government Archives

What part of the world are you in?

√ Other: Pacific Northwest and Canada 

What’s your region like? 

√ Urban area

√ Suburban area

√ Rural area 

Are you willing/able to move for employment? 

√ Yes, within my state

√ Yes, within my country

√ Yes, to a specific list of places

√ Yes, as long as at least some of my moving costs are covered

√ Other: I’ll move anywhere from Alaska south to Southern California and east to the Rockies, but I have to be close enough for elderly parent emergency travel

What are the top three things you’re looking for in a job?

Not Toxic, Sense of Purpose Shared by 85%+ of Colleagues, Unionized 

How many jobs have you applied to during your current search? (Please indicate if it’s an estimate or exact)

about 20

What steps, actions, or attributes are most important for employers to take to sell you on the job?  

√ Having (and describing) excellent benefits

√ Introducing me to staff

√ Having a good reputation 

√ Funding professional development

√ Prioritizing EDI work 

√ Other: Are honest about any problems in the organization that are already public knowledge

Do you expect to see the salary range listed in a job ad?

√ Yes, and it’s a red flag when it’s not 

Other than not listing a salary range, are there other “red flags” that would prevent you from applying to a job?

Yes: if the person in charge is someone with a bad reputation from their previous position; if I’m told I don’t qualify but I’m the only one who applied and my qualifications *do* match the advert; there isn’t a deadline on the job ad but I apply and receive an email saying the position is no longer available

The Process

How much time do you spend preparing an application packet?

10-12 hours, depending on the job

What are the steps you follow to prepare an application packet?

Read the job ad carefully and highlight areas that are in my wheelhouse and those I’ll need to stretch to fulfill; Refresh my resume or CV; write a cover letter that addresses the highlighted bits; Refresh my list of references depending on the job; Refresh my DEI statement if one is required

How do you prefer to communicate with potential employers?

√ Other: both phone and email are fine

When would you like potential employers to contact you? 

√ To acknowledge my application

√ To tell me if the search is at the interview stage, even if I have not been selected

√ Once the position has been filled, even if it’s not me 

How long do you expect an organization’s application process to take, from the point you submit your documents to the point of either an offer or rejection?

depends; one to three months is fair for a serious job; three to six months is normal for an academic position unless something goes wrong, in which case I hope the candidates, including me, would be informed

How do you prepare for interviews?

I try to review what the organization needs; I am working hard on preparing succinct answers are about how I can serve/fill the needs of the organization

What are your most hated interview questions, and why?

The ones that ask me to talk about myself so they can get to know me: I have a weird, long background; I’m working on that elevator pitch (see above) so I don’t fall into a trap of my own making

During your current search, have you had any of the following experiences:

  • Submitted an application and got no response  √ Happened more than once  
  • Had an interview and never heard back  √ Happened more than once
  • Interviewed for a job where an internal candidate was eventually chosen √ Happened more than once
  • Asked for an accommodation for a disability √ Not Applicable
  • Withdrawn an application before the offer stage  √ Happened more than once
  • Turned down an offer √ Happened more than once

If you have ever withdrawn an application, why?

I was offered another job and was going to be asked to pay for my own travel for an on-campus interview

If you’ve turned down an offer (or offers), why?

I was offered another job and didn’t want to move to where that job was (though in retrospect, that was probably a stupid decision) 

If you want to share a great, inspirational, funny,  horrific or other story about an experience you have had at any stage in the hiring process, please do so here:

Oh man. I was a Fulbright Fellow in Managua, Nicaragua, and scored an on-campus interview in January in Northfield, Minnesota. I accepted, and asked if I could have a day to go to the Mall of America to get a winter coat and some snow boots, and maybe other appropriate clothes. They asked me why. The search later failed, and no one told me so until I called and asked. Later, the person who had told me about the job said, “Yeah, I knew that one might be trouble.” — To which I replied, very curtly, “WHY WOULD YOU DO THAT? That is unconscionable behavior.”

What should employers do to make the hiring process better for job hunters?

Be super transparent. If they know that there’s going to be an HR hiccup, lay out in the job ad what hiccups might occur that are not the fault of the search committee, but could well occur. Lay out from the get-go what kinds of professional development training will, could, or will never be supported — and supported I mean both “paid for” and “understood to be important”

You and Your Well-Being

How are you doing, generally?

√ I’m maintaining

√ I’m somewhat depressed 

√ I’m running out of money

√ Not out of money yet, but worried 

What are your job search self-care strategies?

long walks, informational interviews, check-ins with my AMIA mentor(s), ask over and over and over and over again about volunteering and interning

Do you have any advice or words of support you’d like to share with other job hunters, is there anything you’d like to say to employers, or is there anything else you’d like to say about job hunting?

I was the Precarious Labor Organization Representative to the Board of the Society for Cinema and Media Studies for three years (2019-2022); the main thing I’d say to job hunters is for the love of God organize: join a union, or see if your professional organization has a precarious labor or contingent labor organization. And please don’t let yourself be siloed–be aware of what at LEAST one other professional organization is doing with/for its job hunters. And apply for NEH Summer Institutes! They’re awesome.

Job Hunting Post Graduate School 

If you have an MLIS or other graduate level degree in a LIS field, what year did you graduate? (Or what year do you anticipate graduating?)

2022 coursework done; June 2023 is the graduation date

When did you start your first job search for a “professional” position (or other position that utilized your degree)?

√ Less than six months before graduating with my MLIS/other LIS degree, but still before I graduated 

In relation to your graduation, when did you find your first “professional” position?

√ Hasn’t happened yet – I’m still looking 

What kind of work was your first post-graduation professional position? 

√ Other: Residency, I extended my MA residency for a few months because there was work to be done and funding for it, but I also was teaching two courses for the Film & Media Dept at the university where I was doing my residency

Did you get support from your library school for your first job hunt (and/or any subsequent ones)?

No — wasn’t a library school though: Toronto Metropolitan University’s Film + Photography Preservation & Collections Management program

Is there anything else you’d like to tell us about searching for or finding your first post-graduation position?

…well, I’m glad I already spent 20+ years of my life with an English/Film Studies PhD looking for jobs in *that* field; this feels very familiar

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Filed under 2023 Job Hunter's Survey, Academic, Archives, Canada, Public, Rural area, Special, Suburban area, Urban area, Western US