Category Archives: Urban area

“Not being able to tell me what you are reading. You must have read something to apply to the job”

American Library Association – Library Personnel – Camp Greene Volunteer Library Workers. National Archives and Records Administration, Public domain, via Wikimedia Commons

Please note: this is an anonymous response to an online survey; I do not have any way of contacting the respondent or verifying responses. Their answers may reflect good, bad, or middling hiring practices. I invite you to take what’s useful and leave the rest.  

This person hires for a:

√ Public Library 

Title: Director

Titles hired include: Clerk technician shipper librarian assistant 

Who makes hiring decisions at your organization:

√ HR

√ Library Administration

√ The position’s supervisor

√ A Committee or panel 

Which of the following does your organization regularly require of candidates?

√ Online application

√ Cover letter

√ Resume 

√ References

√ Proof of degree

√ Supplemental Questions

√ Written Exam

√ Oral Exam/Structured interview

√ Demonstration (teaching, storytime, etc)

√ More than one round of interviews 

Does your organization use automated application screening? 

√ No 

Briefly describe the hiring process at your organization and your role in it:

Posting review. Posting. Resume review. 1st short interview. Written test. 2nd long interview. Hire. On boarding. Probation. 

Think about the last candidate who really wowed you, on paper, in an interview, or otherwise. Why were they so impressive?

They knew about the library services and collections and believed in intellectual freedom. 

Do you have any instant dealbreakers?

Late. Swearing. Not knowing about or using the library. Not being able to tell me what you are reading. You must have read something to apply to the job. Not knowing what edi means for them. 

What do you wish you could know about candidates that isn’t generally revealed in the hiring process?

Capacity to support the member who hasn’t talked to anyone all day

How many pages should each of these documents be?

Cover Letter: √ Only One!  

Resume: √ Two is ok, but no more 

CV: √ We don’t ask for this  

What is the most common mistake that people make in an interview?

Too many umms. Not being themselves. 

Do you conduct virtual interviews? What do job hunters need to know about shining in this setting?

Be yourself. 

How can candidates looking to transition from paraprofessional work, from non-library work, or between library types convince you that their experience is relevant? Or do you have other advice for folks in this kind of situation?

Tell us what you did. Why it matters. How you did it. When and where and then tell us why you think that makes you the best person for this role. 

When does your organization *first* mention salary information?

√ It’s part of the job ad 

What does your organization do to reduce bias in hiring? What are the contexts in which discrimination still exists in this process?

Exists in Screening. To reduce bias we ask everyone how they use their privilege, opportunity and challenges in life to enhance their practice as a public servant.  

What questions should candidates ask you? What is important for them to know about your organization and the position you are hiring for?

What do you want to see in the first 3-6 months. 

Additional Demographics

What part of the world are you in?

√ Canada 

What’s your region like?

√ Urban 

Is your workplace remote/virtual?

√ Never or not anymore 

How many staff members are at your organization?

√ 201+ 

Is there anything else you’d like to say, either to job hunters or to me, the survey author? 

What percentage of the library team represents the community as a mirror

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Filed under 1 A Return to Hiring Librarians Survey, 200+ staff members, Canada, Public, Urban area

“Nobody is perfect and the questions we ask allows for candidates to give examples of when they were less than perfect”

Librarians, State Library of New South Wales, 1952

Please note: this is an anonymous response to an online survey; I do not have any way of contacting the respondent or verifying responses. Their answers may reflect good, bad, or middling hiring practices. I invite you to take what’s useful and leave the rest.   

This person hires LIS workers for an:

√ Other: Government

Title: Branch Chief 

Titles hired include: Systems librarian, acquisitions librarian, library technician, electronic resources librarian

Who makes hiring decisions at your organization:

√ A Committee or panel 

√ Other: Candidates selected need to get a security clearance, so if they can’t get through the process they won’t be hired.

Which of the following does your organization regularly require of candidates?

√ Online application 

√ Resume 

√ References

√ Proof of degree

√ Supplemental Questions 

Does your organization use automated application screening? 

√ Other: HR reviews candidates before they get sent to me

Briefly describe the hiring process at your organization and your role in it:

The jobs get posted on USAjobs.gov. HR reviews the candidates and selects the most “qualified” based on how candidates respond to the application questions. For positions I supervise, the hiring panel will be led by me and have 3-5 total people on the panel. Once we receive the list of “qualified” candidates the hiring panel will individually score the resumes to determine if the candidates address the qualifications listed on the job posting. We then meet to discuss which candidates to interview. Each person interviewed is asked the same series of questions and they are scored based on how they answered the questions. After interviews are done we meet again to discuss the candidates, tally up the interview scores, and determine which candidates will be asked for references. I will conduct the reference checks and meet with the panel to make a final decision. I let HR know if our choice and they contact the successful candidate. It can take anywhere from 3-6 months (sometimes longer) to get through the security clearance. 

Think about the last candidate who really wowed you, on paper, in an interview, or otherwise. Why were they so impressive?

Many of our questions asked during the interview are situational questions and we tend to get a real feel for candidates emotional IQ. The last candidate who blew me and the hiring panel away had an extremely high emotional IQ that came out strongly during the interview. They’ve been in the job for two years now and they were absolutely the perfect hire.

Do you have any instant dealbreakers?

Lack of personal awareness. Nobody is perfect and the questions we ask allows for candidates to give examples of when they were less than perfect. We are most interested in the lessons they learned from that. 

What do you wish you could know about candidates that isn’t generally revealed in the hiring process?

If they are interested in the actual job or if they are just looking for a way to get into the government. 

How many pages should each of these documents be?

Cover Letter: √ We don’t ask for this 

Resume: √ As many as it takes, but keep it reasonable and relevant  

CV: √ We don’t ask for this 

What is the most common mistake that people make in an interview?

Not giving enough information on a question. Even if it seems like a simple answer, we usually asked the question to learn more about the candidate. So while the answer may be a simple answer they need to elaborate. 

Do you conduct virtual interviews? What do job hunters need to know about shining in this setting?

All of our interviews are now virtual. Bring your true personality and self to the interview and it’s fine. 

How can candidates looking to transition from paraprofessional work, from non-library work, or between library types convince you that their experience is relevant? Or do you have other advice for folks in this kind of situation?

Between library types is an easy transition and there’s no issue there. Paraprofessional to professional is rare in the librarian series, unless you have a MLS, in the federal government. If you have a degree it’s easy. A paraprofessional without a degree would have to go into the other two library adjacent series. 

When does your organization *first* mention salary information?

√ It’s part of the job ad 

What does your organization do to reduce bias in hiring? What are the contexts in which discrimination still exists in this process?

The hiring managers don’t have a choice on who ends up on our certification list. The questions we use have been vetted against bias in theory. There are programs that they are putting in place to encourage minority hiring that we’ll explore for our next open position.

What questions should candidates ask you? What is important for them to know about your organization and the position you are hiring for?

Anything else they want to know about the library, the job, the organization within the library.  We just don’t have any answers about anything HR related or benefits, so those are always weird and awkward questions. 

Additional Demographics

What part of the world are you in?

√ Northeastern US 

What’s your region like?

√ Urban 

Is your workplace remote/virtual?

√ Some of the time and/or in some positions 

How many staff members are at your organization?

√ Other: Over 20 in the library, but it’s a huge government institution so many thousands.  

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Filed under 1 A Return to Hiring Librarians Survey, 10-50 staff members, Northeastern US, Other Organization or Library Type, Urban area

“Since using video conferencing to present and teach is usually part of the job, we are looking for a level of competence and comfort with using this type of software”

Korean librarians visit Yongsan Library
Korean librarians visit Yongsan Library

Please note: this is an anonymous response to an online survey; I do not have any way of contacting the respondent or verifying responses. Their answers may reflect good, bad, or middling hiring practices. I invite you to take what’s useful and leave the rest.   

This person hires LIS workers for an:

√ Other: NHS health library

Titles hired include: Library Administrator, Assistant Librarian, Specialist Librarian

Who makes hiring decisions at your organization:

√ A Committee or panel 

Which of the following does your organization regularly require of candidates?

√ Online application 

√ References 

√ Demonstration (teaching, storytime, etc) 

Does your organization use automated application screening? 

√ No 

Briefly describe the hiring process at your organization and your role in it:

Online application, anonymous shortlisting by at least two members of library staff using a scoring system, interviews by a panel (usually 3) including the original shortlisters. Lead shortlister will usually be the position’s line manager – I manage two posts within the larger team. All interviewers score each answer then compare total scores and agree on the preferred candidate. HR carries out reference and further checks.

Think about the last candidate who really wowed you, on paper, in an interview, or otherwise. Why were they so impressive?

They stood out because of an incredibly well written supporting statement which we require as part of the application form. It dealt with every element of the person specification and paid particular attention to explaining where their experience could be transferable.

Do you have any instant dealbreakers?

Someone who doesn’t meet any of the criteria in the person specification and/or doesn’t provide a supporting statement.

What do you wish you could know about candidates that isn’t generally revealed in the hiring process?

Nothing really. Would be nice to know how long they would be planning to stick around but that’s impossible!

How many pages should each of these documents be?

Cover Letter: √ We don’t ask for this  

Resume: √ We don’t ask for this 

CV: √ We don’t ask for this 

What is the most common mistake that people make in an interview?

Not answering the question asked, being too vague, not giving specific examples.

Do you conduct virtual interviews? What do job hunters need to know about shining in this setting?

Yes. Unexpected tech failures happen to everyone sometimes and aren’t a deal-breaker, but since using video conferencing to present and teach is usually part of the job, we are looking for a level of competence and comfort with using this type of software.

How can candidates looking to transition from paraprofessional work, from non-library work, or between library types convince you that their experience is relevant? Or do you have other advice for folks in this kind of situation?

Do your research on the sector or role. If you can explain how your experience would benefit our specific library users, that’s ultimately what we’re looking for. Try to provide concrete examples of how something you worked on demonstrated a particular skill we’ve asked for.

When does your organization *first* mention salary information?

√ It’s part of the job ad 

What does your organization do to reduce bias in hiring? What are the contexts in which discrimination still exists in this process?

Anonymous shortlisting, standardized scoring system, multiple scorers. But bias does happen as shortlisters are likely to give higher scores to answers that are similar to what we would say and how we’d say it. How to score isn’t completely objective.

What questions should candidates ask you? What is important for them to know about your organization and the position you are hiring for?

Asking about the wider (large) organisation is helpful as it’s a complex context. We all work hybrid now, so it can be good to discuss that as well.

Additional Demographics

What part of the world are you in?

√ UK 

What’s your region like?

√ Urban 

Is your workplace remote/virtual?

√ Some of the time and/or in some positions 

How many staff members are at your organization?

√ 201+ 

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Filed under 1 A Return to Hiring Librarians Survey, 200+ staff members, Other Organization or Library Type, UK, Urban area

“We are a Christian institution, so much of this interview is about faith and fit with the university’s mission/vision.”

Australian Institute of Librarians’ inaugural meeting at Canberra, August 20, 1937. Photographer A. Collingridge, Canberra

Please note: this is an anonymous response to an online survey; I do not have any way of contacting the respondent or verifying responses. Their answers may reflect good, bad, or middling hiring practices. I invite you to take what’s useful and leave the rest.   

This person hires LIS workers for an:

√ Academic Library 

Title: Systems & Electronic Resources Librarian

Titles hired include: Circulation Supervisor, Data Librarian

Who makes hiring decisions at your organization:

√ Library Administration

√ The position’s supervisor

√ A Committee or panel

√ Employees at the position’s same level (on a panel or otherwise) 

Which of the following does your organization regularly require of candidates?

√ Cover letter

√ Resume

√ CV

√ References

√ Proof of degree 

√ More than one round of interviews

√ A whole day of interviews

√ A meal with hiring personnel 

Does your organization use automated application screening? 

√ No 

Briefly describe the hiring process at your organization and your role in it:

When a position is available, the library director and the position’s direct supervisor work together to update the job description and draft a job posting. The posting is vetted by HR and posted online. After a decent amount of applications are received, the director and supervisor review them and choose at least 3-4 for phone interviews. Questions are provided to candidates ahead of time. 

We then determine who we’d like to interview on campus. We prefer to interview two so a comparison can be made, and before the in person interview is scheduled, we ask about salary expectations. Unfortunately for staff roles there is not a set amount, we have to advocate based on the role/candidate so we try to determine whether we’re in the same ballpark. (I would personally prefer a different approach but that is not my call to make.)

For staff positions, the interview is a few hours long (library tour, director/supervisor interview, and meeting with the whole team). It is longer for librarian positions, but we haven’t hired one in a few years. After in person interviews, the direct supervisor talks with references to aid in the decision making process – usually these references confirm our gut feelings about a candidate, though in one recent case the references convinced us to go in a different direction.

After we decide who we want to offer the position to, they need to interview with the Academic Affairs for fit. We are a Christian institution, so much of this interview is about faith and fit with the university’s mission/vision. If this person approves of the candidate we can officially offer the position. 

Think about the last candidate who really wowed you, on paper, in an interview, or otherwise. Why were they so impressive?

The last person who wowed me for a staff job position had a ton of experience. They were incredibly passionate about libraries, and spoke as if they already worked in our library. There is a fine line in that sort of environment between being too presumptuous and being confident, and they were very much on the confident side.

Do you have any instant dealbreakers?

Not asking questions about the job itself but rather ONLY about salary/benefits, dress code, or other logistics. Giving bad contact information for references. Not sending a thank you email after an interview (not because I think I deserve to be thanked for doing my job, but because I think this is a continuation of the interview – a chance to reiterate qualifications and indicate continued interest in a role).

What do you wish you could know about candidates that isn’t generally revealed in the hiring process?

The person’s temperament in a stressful situation when they haven’t had the chance to prepare like you can in an interview setting… their work ethic, their email etiquette, their real personality… basically, I am so curious to know what they are like on an average day, not when they are at their absolute best.

How many pages should each of these documents be?

Cover Letter: √ Only One!  

Resume: √ Two is ok, but no more 

CV: √ As many as it takes, but keep it reasonable and relevan 

What is the most common mistake that people make in an interview?

I think women can be too hesitant to sell themselves at times, and many won’t advocate for themselves financially.

Do you conduct virtual interviews? What do job hunters need to know about shining in this setting?

We haven’t so far but wouldn’t be opposed to it given specific circumstances. We typically have done phone interviews post-2020 and then in person. It seems for a first interview the phone makes it a little less pressure. 

How can candidates looking to transition from paraprofessional work, from non-library work, or between library types convince you that their experience is relevant? Or do you have other advice for folks in this kind of situation?

Many library roles work with people, so there is lots of opportunity to apply different types of experience to library work. Be creative and share examples of how your work has taught you X skill (customer service, organization, punctuality, etc.). 

When does your organization *first* mention salary information?

√ Other: We discuss it between phone and in person interviews, and then negotiation takes place after an offer has been made. Not how I’d like to do this, personally!

What does your organization do to reduce bias in hiring? What are the contexts in which discrimination still exists in this process?

We are a small team… and it’s hard to implement some of the strategies I’ve read about online such as blind review. Also, as a Christian institution people do play up their connections to the university in their application so it is very hard to avoid some forms of discrimination/bias – according to our bylaws that is what we have to do (while following federal laws too – I know this is controversial but I did want to share this perspective on this site). I will say that I personally am not a member of the denomination of my institution though I am a Christian. I am also a younger member of our team. I try to “give people a chance” when I have the opportunity to hire. This means choosing to interview people who AREN’T graduates of my institution, or who may have a diverse background that would bring a new perspective to our team. 

This is all hard though, because of the type of applicants we get, and the type of people who want to work at an institution like mine. Baby steps though!

What questions should candidates ask you? What is important for them to know about your organization and the position you are hiring for?

While we do get many applicants who are graduates of my institution, if they are not (or don’t have other personal connections) it is good for them to know the culture and the lifestyle agreement they have to sign, especially since we’re a faith based institution. Regarding the position, I think it depends if they have library experience or not. I feel like you can’t ask too many questions in an interview, so have at it! 

Additional Demographics

What part of the world are you in?

√ Southeastern US 

What’s your region like?

√ Urban 

Is your workplace remote/virtual?

√ Some of the time and/or in some positions 

How many staff members are at your organization?

√ 0-10  

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Filed under 0-10 staff members, 1 A Return to Hiring Librarians Survey, Academic, Southeastern US, Urban area

“Rigidity, inflexible, too focused on collection”

An older white woman with grey hair, wearing a dark blouse or dress with a high collar and floral embroidery
Sabra Wilbur Vought, from a 1937 publication of the US Department of the Interior. No photographer credited, Public domain, via Wikimedia Commons

Please note: this is an anonymous response to an online survey; I do not have any way of contacting the respondent or verifying responses. Their answers may reflect good, bad, or middling hiring practices. I invite you to take what’s useful and leave the rest.  

This person hires for a:

√ Public Library

Title: Head Librarian

Titles hired: Library assistant, library assistant-manager

Who makes hiring decisions at your organization:

√ Library Administration

√ The position’s supervisor

Which of the following does your organization regularly require of candidates?

√ Cover letter

√ CV

√ Written Exam

√ Oral Exam/Structured interview

Does your organization use automated application screening? 

√ No

Think about the last candidate who really wowed you, on paper, in an interview, or otherwise. Why were they so impressive?

Out of the box thinker, creative.

Do you have any instant dealbreakers?

Rigidity, inflexible, too focused on collection

What do you wish you could know about candidates that isn’t generally revealed in the hiring process?

Social skills

How many pages should each of these documents be?

Cover Letter: √ Only One!

Resume: √ Two is ok, but no more

CV: √ As many as it takes, but keep it reasonable and relevant

What is the most common mistake that people make in an interview?

Too shy, too neutral.

How can candidates looking to transition from paraprofessional work, from non-library work, or between library types convince you that their experience is relevant? Or do you have other advice for folks in this kind of situation?

Social skills and flexibility are far more important than a library background. Collegiality, honesty, willing to learn new things is what will get you hired by me.

When does your organization *first* mention salary information?

√ It’s part of the job ad

What does your organization do to reduce bias in hiring? What are the contexts in which discrimination still exists in this process?

If there is a written exam preceding the oral exam, the written exam is anonymous (personal info removed by HR).

What questions should candidates ask you? What is important for them to know about your organization and the position you are hiring for?

Who will be my direct team/supervisor and what do they want or need? In a year from now, what will be considered a successful first year? What are some future projects coming up in my job position?

Additional Demographics

What part of the world are you in?

√ Other: Europe

What’s your region like?

√ Urban

Is your workplace remote/virtual?

√ Some of the time and/or in some positions

How many staff members are at your organization?

√ 11-50

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Filed under Public, 10-50 staff members, Urban area, 1 A Return to Hiring Librarians Survey

“People that through their answers demonstrate attitudes that don’t fit in with the team.”

Betsy Humphreys, National Library of Medicine (U.S.), publisher., Public domain, via Wikimedia Commons

Please note: this is an anonymous response to an online survey; I do not have any way of contacting the respondent or verifying responses. Their answers may reflect good, bad, or middling hiring practices. I invite you to take what’s useful and leave the rest.  

This person hires for a:

√ Public Library 

Title: Manager of Collections

Titles hired include: Page, Collections Clerk, Collections Technician, Collections Librarian, Information Services Librarian, Page Coordinator 

Who makes hiring decisions at your organization:

√ The position’s supervisor

√ A Committee or panel 

Which of the following does your organization regularly require of candidates?

√ Online application

√ Cover letter

√ Resume 

√ References 

√ More than one round of interviews 

Does your organization use automated application screening? 

√ No 

Briefly describe the hiring process at your organization and your role in it:

Updating job description, filling out forms on City HR site, reviewing resume/cover letters, shortlisting candidates with requisite qualifications, testing when required (eg. Policy interpretation, cataloguing test), interview 1, depending on position, a second interview may be required. 

Think about the last candidate who really wowed you, on paper, in an interview, or otherwise. Why were they so impressive?

They had reviewed policies and had made an effort to prepare thoroughly for the interview (looked at our website, etc.). They were able to provide parallel experiences to answer questions  when they didn’t have direct experience. 

Do you have any instant dealbreakers?

People that through their answers demonstrate attitudes that don’t fit in with the team. 

What do you wish you could know about candidates that isn’t generally revealed in the hiring process?

NA

How many pages should each of these documents be?

Cover Letter: √ As many as it takes, but keep it reasonable and relevant 

Resume: √ As many as it takes, but keep it reasonable and relevant 

CV: √ We don’t ask for this  

What is the most common mistake that people make in an interview?

Not answering fully or assuming we know something and not explaining.  Not preparing fully by reading about the library, doesn’t check out policies that relate to the position, doesn’t read the annual report. 

Do you conduct virtual interviews? What do job hunters need to know about shining in this setting?

Yes we have.  We haven’t treated Virtual Interviews any differently than in-person interviews. 

How can candidates looking to transition from paraprofessional work, from non-library work, or between library types convince you that their experience is relevant? Or do you have other advice for folks in this kind of situation?

I would say that looking at the job description and listing the things you have done whether they were in a library or not. Parallel experiences can be very relevant.  Example, a position responsible for coordinating the movement of materials throughout the system –  we looked at a candidate that had experience working in auto part inventory management.  – we also looked at someone who had been a manager in a pet shop and dealt with inventory 

When does your organization *first* mention salary information?

√ It’s part of the job ad 

What does your organization do to reduce bias in hiring? What are the contexts in which discrimination still exists in this process?

Our goal in staffing is to get the best person for the job.  We live in a very multicultural region so having staff that reflect our customers is important to us as well.

What questions should candidates ask you? What is important for them to know about your organization and the position you are hiring for?

What’s a day in the life of this position like?  What are you looking for from the successful candidate?  What do you see as the goals for this position in the first 2, 4, 6 months of this position?

Additional Demographics

What part of the world are you in?

√ Canada 

What’s your region like?

√ Urban 

Is your workplace remote/virtual?

√ Some of the time and/or in some positions 

How many staff members are at your organization?

√ 101-200 

Is there anything else you’d like to say, either to job hunters or to me, the survey author? 

Preparation and completeness in answers are important!

Author’s note: Hey, thanks for reading! If you like reading, why not try commenting or sharing? Or are you somebody who hires Library, Archives or other LIS workers? Please consider giving your own opinion by filling out the survey here.

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Filed under 1 A Return to Hiring Librarians Survey, 100-200 staff members, Canada, Urban area

I love applicants who have a strong background in customer service and can show it.

Nora Beust, from a 1925 newspaper. No photographer credited, Public domain, via Wikimedia Commons

Please note: this is an anonymous response to an online survey; I do not have any way of contacting the respondent or verifying responses. Their answers may reflect good, bad, or middling hiring practices. I invite you to take what’s useful and leave the rest.  

This person hires for a:

√ Public Library

Title: Branch Manager

Titles hired: Shelver, Branch Assistant, Children’s Librarian, Assistant Manager, Floater

Who makes hiring decisions at your organization:

√ HR

√ The position’s supervisor

Which of the following does your organization regularly require of candidates?

√ Online application

√ Resume

√ Supplemental Questions

√ Other: It depends on the position

Does your organization use automated application screening? 

√ Yes

Briefly describe the hiring process at your organization and your role in it:

First we write up a justification as to why the position needs filled, then the position is posted, as applications are submitted HR pushes them through so that they are available for viewing by the manager and asst manager, we begin reviewing the applicants at this time to speed up the process. Once the position closes we narrow it down to 3-5 candidates, selecting them in the software. HR calls to setup interviews. Interviews happen with manager, asst manager, and an HR rep. We discuss the candidates after each interview and rank them using the Lever software. Candidate is chosen with a day (or two), HR writes up a hiring proposal with proposed hourly rate/salary (based on experience), calls the candidate and offers the job. Once candidate accepts the other interviewees are personally called and told that they did not receive the position.

Think about the last candidate who really wowed you, on paper, in an interview, or otherwise. Why were they so impressive?

I love applicants who have a strong background in customer service and can show it.

Do you have any instant dealbreakers?

Inability to be flexible

What do you wish you could know about candidates that isn’t generally revealed in the hiring process?

Personality flaws that can be hidden, passive aggressive nature and the like

How many pages should each of these documents be?

Cover Letter: √ Only One! Two

Resume: √ Only One!

CV: √ We don’t ask for this

What is the most common mistake that people make in an interview?

Not taking the time to properly answer the question

Do you conduct virtual interviews? What do job hunters need to know about shining in this setting?

Rarely

How can candidates looking to transition from paraprofessional work, from non-library work, or between library types convince you that their experience is relevant? Or do you have other advice for folks in this kind of situation?

Just tell me how your current work relates to the position.

When does your organization *first* mention salary information?

√ It’s part of the job ad

What does your organization do to reduce bias in hiring? What are the contexts in which discrimination still exists in this process?

Nothing that I’m aware of. It might be best to have names hidden from the application reviewers.

What questions should candidates ask you? What is important for them to know about your organization and the position you are hiring for?

How did we handle the pandemic? How does the community support the library?

Additional Demographics

What part of the world are you in?

√ Midwestern US

What’s your region like?

√ Urban

√ Suburban

√ Rural

Is your workplace remote/virtual?

√ Never or not anymore

How many staff members are at your organization?

√ 201+

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Filed under Public, 200+ staff members, Midwestern US, Urban area, Suburban area, Rural area, 1 A Return to Hiring Librarians Survey

I was a Fulbright Fellow in Managua, Nicaragua, and scored an on-campus interview in January in Northfield, Minnesota

Rebecca M. Gordon, PhD, is a moving image archivist and film/media studies scholar. She is currently wrapping up documentation and final reports for her work as the Systems Manager for the Sara Gómez film restoration and preservation project at Queen’s University’s Vulnerable Media Lab in Kingston, Ontario. Her scholarship appears in PUBLIC, The Journal of Film and Media Studies, Film Quarterly, The Journal of Reception Studies, Film Philosophy, and several collections.

Your Demographics and Search Parameters

How long have you been job hunting?

√ Less than six months 

Why are you job hunting?  

√ This is the next step after finishing library/archives/other LIS graduate degree

√ I need more flexibility in my schedule (to care for dependents or otherwise) 

Where do you look for open positions?  

ArchivesGig, LinkedIn, SAA, Society for Cinema and Media Studies, AMIA, Seattle Area Archivists

What position level are you looking for?  

√ Entry level

√ Requiring at least two years of experience

√ Supervisory

√ Department Head 

√ Clerk/Library Assistant

√ Other: Intern! — archives/libraries/museums/galleries were shut during Covid so I’m still trying to get hands-on applied experience to go with the theory

What type(s) of organization are you looking in? 

√ Academic library

√ Archives 

√ Public library 

√ Special library

√ Other: Museum, National Parks Service, Government Archives

What part of the world are you in?

√ Other: Pacific Northwest and Canada 

What’s your region like? 

√ Urban area

√ Suburban area

√ Rural area 

Are you willing/able to move for employment? 

√ Yes, within my state

√ Yes, within my country

√ Yes, to a specific list of places

√ Yes, as long as at least some of my moving costs are covered

√ Other: I’ll move anywhere from Alaska south to Southern California and east to the Rockies, but I have to be close enough for elderly parent emergency travel

What are the top three things you’re looking for in a job?

Not Toxic, Sense of Purpose Shared by 85%+ of Colleagues, Unionized 

How many jobs have you applied to during your current search? (Please indicate if it’s an estimate or exact)

about 20

What steps, actions, or attributes are most important for employers to take to sell you on the job?  

√ Having (and describing) excellent benefits

√ Introducing me to staff

√ Having a good reputation 

√ Funding professional development

√ Prioritizing EDI work 

√ Other: Are honest about any problems in the organization that are already public knowledge

Do you expect to see the salary range listed in a job ad?

√ Yes, and it’s a red flag when it’s not 

Other than not listing a salary range, are there other “red flags” that would prevent you from applying to a job?

Yes: if the person in charge is someone with a bad reputation from their previous position; if I’m told I don’t qualify but I’m the only one who applied and my qualifications *do* match the advert; there isn’t a deadline on the job ad but I apply and receive an email saying the position is no longer available

The Process

How much time do you spend preparing an application packet?

10-12 hours, depending on the job

What are the steps you follow to prepare an application packet?

Read the job ad carefully and highlight areas that are in my wheelhouse and those I’ll need to stretch to fulfill; Refresh my resume or CV; write a cover letter that addresses the highlighted bits; Refresh my list of references depending on the job; Refresh my DEI statement if one is required

How do you prefer to communicate with potential employers?

√ Other: both phone and email are fine

When would you like potential employers to contact you? 

√ To acknowledge my application

√ To tell me if the search is at the interview stage, even if I have not been selected

√ Once the position has been filled, even if it’s not me 

How long do you expect an organization’s application process to take, from the point you submit your documents to the point of either an offer or rejection?

depends; one to three months is fair for a serious job; three to six months is normal for an academic position unless something goes wrong, in which case I hope the candidates, including me, would be informed

How do you prepare for interviews?

I try to review what the organization needs; I am working hard on preparing succinct answers are about how I can serve/fill the needs of the organization

What are your most hated interview questions, and why?

The ones that ask me to talk about myself so they can get to know me: I have a weird, long background; I’m working on that elevator pitch (see above) so I don’t fall into a trap of my own making

During your current search, have you had any of the following experiences:

  • Submitted an application and got no response  √ Happened more than once  
  • Had an interview and never heard back  √ Happened more than once
  • Interviewed for a job where an internal candidate was eventually chosen √ Happened more than once
  • Asked for an accommodation for a disability √ Not Applicable
  • Withdrawn an application before the offer stage  √ Happened more than once
  • Turned down an offer √ Happened more than once

If you have ever withdrawn an application, why?

I was offered another job and was going to be asked to pay for my own travel for an on-campus interview

If you’ve turned down an offer (or offers), why?

I was offered another job and didn’t want to move to where that job was (though in retrospect, that was probably a stupid decision) 

If you want to share a great, inspirational, funny,  horrific or other story about an experience you have had at any stage in the hiring process, please do so here:

Oh man. I was a Fulbright Fellow in Managua, Nicaragua, and scored an on-campus interview in January in Northfield, Minnesota. I accepted, and asked if I could have a day to go to the Mall of America to get a winter coat and some snow boots, and maybe other appropriate clothes. They asked me why. The search later failed, and no one told me so until I called and asked. Later, the person who had told me about the job said, “Yeah, I knew that one might be trouble.” — To which I replied, very curtly, “WHY WOULD YOU DO THAT? That is unconscionable behavior.”

What should employers do to make the hiring process better for job hunters?

Be super transparent. If they know that there’s going to be an HR hiccup, lay out in the job ad what hiccups might occur that are not the fault of the search committee, but could well occur. Lay out from the get-go what kinds of professional development training will, could, or will never be supported — and supported I mean both “paid for” and “understood to be important”

You and Your Well-Being

How are you doing, generally?

√ I’m maintaining

√ I’m somewhat depressed 

√ I’m running out of money

√ Not out of money yet, but worried 

What are your job search self-care strategies?

long walks, informational interviews, check-ins with my AMIA mentor(s), ask over and over and over and over again about volunteering and interning

Do you have any advice or words of support you’d like to share with other job hunters, is there anything you’d like to say to employers, or is there anything else you’d like to say about job hunting?

I was the Precarious Labor Organization Representative to the Board of the Society for Cinema and Media Studies for three years (2019-2022); the main thing I’d say to job hunters is for the love of God organize: join a union, or see if your professional organization has a precarious labor or contingent labor organization. And please don’t let yourself be siloed–be aware of what at LEAST one other professional organization is doing with/for its job hunters. And apply for NEH Summer Institutes! They’re awesome.

Job Hunting Post Graduate School 

If you have an MLIS or other graduate level degree in a LIS field, what year did you graduate? (Or what year do you anticipate graduating?)

2022 coursework done; June 2023 is the graduation date

When did you start your first job search for a “professional” position (or other position that utilized your degree)?

√ Less than six months before graduating with my MLIS/other LIS degree, but still before I graduated 

In relation to your graduation, when did you find your first “professional” position?

√ Hasn’t happened yet – I’m still looking 

What kind of work was your first post-graduation professional position? 

√ Other: Residency, I extended my MA residency for a few months because there was work to be done and funding for it, but I also was teaching two courses for the Film & Media Dept at the university where I was doing my residency

Did you get support from your library school for your first job hunt (and/or any subsequent ones)?

No — wasn’t a library school though: Toronto Metropolitan University’s Film + Photography Preservation & Collections Management program

Is there anything else you’d like to tell us about searching for or finding your first post-graduation position?

…well, I’m glad I already spent 20+ years of my life with an English/Film Studies PhD looking for jobs in *that* field; this feels very familiar

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Filed under 2023 Job Hunter's Survey, Academic, Archives, Canada, Public, Rural area, Special, Suburban area, Urban area, Western US

Do not ask questions. My pet peeve. This is useless and a waste of our time. 

Karl Geiger (1855-1924), Dt. Bibliothekar, Direktor der Universitätsbibliothek Tübingen 1895-1920. Julius Wilhelm Hornung, CC0, via Wikimedia Commons

This anonymous interview is with someone who hires for a:

√ Public Library 

Title: Administrative Manager/Regional Manager

Titles hired include: Administrative Manager, Librarians I-IV, Sr. Library Assistant, Library Assistant I-II, Clerk, Page

Who makes hiring decisions at your organization:

√ HR

√ Library Administration 

Which of the following does your organization regularly require of candidates?

√ Online application 

√ References

√ Proof of degree 

√ Written Exam

√ Oral Exam/Structured interview 

√ More than one round of interviews 

Does your organization use automated application screening? 

√ Yes 

Think about the last candidate who really wowed you, on paper, in an interview, or otherwise. Why were they so impressive?

Energy, enthusiasm 

Do you have any instant dealbreakers?

Stating misinformation about organization, bad grammar, lingo and cliches

What do you wish you could know about candidates that isn’t generally revealed in the hiring process?

Mental health issues

How many pages should each of these documents be?

Cover Letter: √ We don’t ask for this  

Resume: √ Only One!

CV: √ We don’t ask for this  

What is the most common mistake that people make in an interview?

Not researching organization;, rambling, unfocused answers that are too long

Do you conduct virtual interviews? What do job hunters need to know about shining in this setting?

People tend to sound more monotone and show less enthusiasm in this setting. Smile sometimes and look at the camera. Be aware of your background and keep it simple. It can be needlessly distracting.

How can candidates looking to transition from paraprofessional work, from non-library work, or between library types convince you that their experience is relevant? Or do you have other advice for folks in this kind of situation?

Emphasize customer service, work with people 

When does your organization *first* mention salary information?

√ It’s part of the job ad 

What does your organization do to reduce bias in hiring? What are the contexts in which discrimination still exists in this process?

Too expensive to live in our area now. Makes it hard for lots of people.

What questions should candidates ask you? What is important for them to know about your organization and the position you are hiring for?

None! Do not ask questions. My pet peeve. This is useless and a waste of our time. 

Additional Demographics

What part of the world are you in?

√ Western US 

What’s your region like?

√ Urban 

Is your workplace remote/virtual?

√ Some of the time and/or in some positions 

How many staff members are at your organization?

√ 201+ 

Author’s note: Hey, thanks for reading! If you like reading, why not try commenting or sharing? Or are you somebody who hires Library, Archives or other LIS workers? Please consider giving your own opinion by filling out the survey here.

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Filed under 1 A Return to Hiring Librarians Survey, 200+ staff members, Public, Urban area, Western US

I was a person very much in this position- the catch22 of library workers

A woman in a black dress sits on the stairs reading a book
Reader, Reading Room, Mitchell Building, State Library of New South Wales. By Flickr user State Library of New South Wales

This anonymous interview is with someone who hires for a:

√ Public Library 

Title: Director of Central Services

Titles hired include: Manager of Genealogy; Entertainment, Literature, and Biography Librarian; 

Who makes hiring decisions at your organization:

√ HR

√ The position’s supervisor

√ A Committee or panel

Which of the following does your organization regularly require of candidates?

√ Online application  

Does your organization use automated application screening? 

√ Other: We use ADP; I’m uncertain which of the hiring tools within it our HR department uses. 

Briefly describe the hiring process at your organization and your role in it:

Depending on the position, I might help write the job description and job ad and send it to HR to post on our library website as well as external job boards (depending on seniority of the position). We have a paper application, but I can’t remember the last time we actually had to review any of those as most people apply directly through the ADP software. Depending on the level of the position (youth services or librarian or supervisory), candidates will typically be asked to submit a cover letter and resume as well. HR reviews the applications and forwards eligible candidates and their application information back to me and the other members of the hiring panel. From there, the group of us (2 to 4 people) determine who we would most like to meet and send those names back to HR who coordinates scheduling the interviews. Each position has a certain set of predetermined questions we ask during the interview. Once the panel thinks we have a viable candidate, we submit that name to HR to make the offer which they do once they have checked references.

Think about the last candidate who really wowed you, on paper, in an interview, or otherwise. Why were they so impressive?

The person we recently offered a librarian position was an internal candidate who even though we all thought we knew him pretty well, had some very impressive extracurriculars listed on his resume that helped him to stand out. For example, the position maintains our library’s zine collection, and he has been working on various zine initiatives around town for several years. 

Do you have any instant dealbreakers?

People who in the interview talk more about what the position would mean for them vs what they could bring to the position. 

What do you wish you could know about candidates that isn’t generally revealed in the hiring process?

Their enneagram number! 

How many pages should each of these documents be?

Cover Letter: √ Only One!  

Resume: √ Two is ok, but no more 

CV: √ As many as it takes, but keep it reasonable and relevant  

What is the most common mistake that people make in an interview?

Not answering the questions asked. 

Do you conduct virtual interviews? What do job hunters need to know about shining in this setting?

Yes. And I think we have seen a lot of great interviews in this format; the only one that felt weird was someone interviewing from their current office / library. I understand they were likely doing it during a lunch break or something, and we don’t compensate for interview time, so I get it! It just was sort of off putting. 

How can candidates looking to transition from paraprofessional work, from non-library work, or between library types convince you that their experience is relevant? Or do you have other advice for folks in this kind of situation?

I was a person very much in this position- the catch22 of library workers. My advice would be similar to the advice given to me – figure out SOME way to get library experience whether it’s volunteering or a practicum or asking a friend to allow them to job shadow. Ultimately, I’m hiring for professionalism and customer service skills, but what that means in the library setting is different.

When does your organization *first* mention salary information?

√ It’s part of the job ad 

What does your organization do to reduce bias in hiring? What are the contexts in which discrimination still exists in this process?

The overall whiteness of those with advanced degrees means we still see hiring bias when trying to fill “librarian” positions. There are fewer such positions, but it still presents a problem. Even when we list “equivalent experience” we find that people (esp those who don’t work at libraries) don’t always know what sorts of things would qualify them. 

What questions should candidates ask you? What is important for them to know about your organization and the position you are hiring for?

How much autonomy will they have to do their job.The library is a bureaucracy, so I know it can sometimes be frustrating for folks with the levels of permission that are in place.

Additional Demographics

What part of the world are you in?

√ Midwestern US 

What’s your region like?

√ Urban 

Is your workplace remote/virtual?

√ Never or not anymore 

How many staff members are at your organization?

√ 201+  

Author’s note: Hey, thanks for reading! If you like reading, why not try commenting or sharing? Or are you somebody who hires Library, Archives or other LIS workers? Please consider giving your own opinion by filling out the survey here.

Leave a comment

Filed under 1 A Return to Hiring Librarians Survey, 200+ staff members, Midwestern US, Public, Urban area