Category Archives: Public

“Not being able to tell me what you are reading. You must have read something to apply to the job”

American Library Association – Library Personnel – Camp Greene Volunteer Library Workers. National Archives and Records Administration, Public domain, via Wikimedia Commons

Please note: this is an anonymous response to an online survey; I do not have any way of contacting the respondent or verifying responses. Their answers may reflect good, bad, or middling hiring practices. I invite you to take what’s useful and leave the rest.  

This person hires for a:

√ Public Library 

Title: Director

Titles hired include: Clerk technician shipper librarian assistant 

Who makes hiring decisions at your organization:

√ HR

√ Library Administration

√ The position’s supervisor

√ A Committee or panel 

Which of the following does your organization regularly require of candidates?

√ Online application

√ Cover letter

√ Resume 

√ References

√ Proof of degree

√ Supplemental Questions

√ Written Exam

√ Oral Exam/Structured interview

√ Demonstration (teaching, storytime, etc)

√ More than one round of interviews 

Does your organization use automated application screening? 

√ No 

Briefly describe the hiring process at your organization and your role in it:

Posting review. Posting. Resume review. 1st short interview. Written test. 2nd long interview. Hire. On boarding. Probation. 

Think about the last candidate who really wowed you, on paper, in an interview, or otherwise. Why were they so impressive?

They knew about the library services and collections and believed in intellectual freedom. 

Do you have any instant dealbreakers?

Late. Swearing. Not knowing about or using the library. Not being able to tell me what you are reading. You must have read something to apply to the job. Not knowing what edi means for them. 

What do you wish you could know about candidates that isn’t generally revealed in the hiring process?

Capacity to support the member who hasn’t talked to anyone all day

How many pages should each of these documents be?

Cover Letter: √ Only One!  

Resume: √ Two is ok, but no more 

CV: √ We don’t ask for this  

What is the most common mistake that people make in an interview?

Too many umms. Not being themselves. 

Do you conduct virtual interviews? What do job hunters need to know about shining in this setting?

Be yourself. 

How can candidates looking to transition from paraprofessional work, from non-library work, or between library types convince you that their experience is relevant? Or do you have other advice for folks in this kind of situation?

Tell us what you did. Why it matters. How you did it. When and where and then tell us why you think that makes you the best person for this role. 

When does your organization *first* mention salary information?

√ It’s part of the job ad 

What does your organization do to reduce bias in hiring? What are the contexts in which discrimination still exists in this process?

Exists in Screening. To reduce bias we ask everyone how they use their privilege, opportunity and challenges in life to enhance their practice as a public servant.  

What questions should candidates ask you? What is important for them to know about your organization and the position you are hiring for?

What do you want to see in the first 3-6 months. 

Additional Demographics

What part of the world are you in?

√ Canada 

What’s your region like?

√ Urban 

Is your workplace remote/virtual?

√ Never or not anymore 

How many staff members are at your organization?

√ 201+ 

Is there anything else you’d like to say, either to job hunters or to me, the survey author? 

What percentage of the library team represents the community as a mirror

Author’s note: Hey, thanks for reading! If you like reading, why not try commenting or sharing? Or are you somebody who hires Library, Archives or other LIS workers? Please consider giving your own opinion by filling out the survey here.

Leave a comment

Filed under 1 A Return to Hiring Librarians Survey, 200+ staff members, Canada, Public, Urban area

“I wish there was a better way to know their personality and if they actually know how to do the tasks they say.”

220 Years of the Library of Congress–cataloging for the nation (LOC). By Flickr user The Library of Congress

Please note: this is an anonymous response to an online survey; I do not have any way of contacting the respondent or verifying responses. Their answers may reflect good, bad, or middling hiring practices. I invite you to take what’s useful and leave the rest.  

This person hires for a:

√ Public Library 

Title: Youth Services Manager

Titles hired include: Childrens librarian, youth program specialists, seasonal staff; helped with library director, public services manager.

Who makes hiring decisions at your organization:

√ Library Administration

√ The position’s supervisor 

√ Employees at the position’s same level (on a panel or otherwise) 

Which of the following does your organization regularly require of candidates?

√ Online application 

√ References 

√ Oral Exam/Structured interview

√ Demonstration (teaching, storytime, etc)

√ More than one round of interviews 

Does your organization use automated application screening? 

√ No 

Briefly describe the hiring process at your organization and your role in it:

I review incoming applications and decide who to interview and hire for the positions I supervise. I assist with interviews and give opinions on who to hire for some other FT staff at my own level and when we looked for a new director. HR handles the paperwork. 

Think about the last candidate who really wowed you, on paper, in an interview, or otherwise. Why were they so impressive?

When they take the time to show that they actually looked into our community and our library. When they give concrete examples of work they have done in or out of libraries (instead of generalities) and they can tie it into how that experience may relate to the current position. When they show excitement about the potential work.

Do you have any instant dealbreakers?

If they want the job only bc they like books. If they don’t also indicate they like people, they don’t belong working in a public library. 

What do you wish you could know about candidates that isn’t generally revealed in the hiring process?

I wish there was a better way to know their personality and if they actually know how to do the tasks they say. It seems we have hired a few people in the last few years who said all the right things but then couldn’t do basic management tasks like making a schedule or communicate with other coworkers.

How many pages should each of these documents be?

Cover Letter: √ Only One!  

Resume: √ Two is ok, but no more 

CV: √ Two is ok, but no more 

What is the most common mistake that people make in an interview?

Not having any questions for us.

Do you conduct virtual interviews? What do job hunters need to know about shining in this setting?

We do offer this option. To have a professional and quiet background.

How can candidates looking to transition from paraprofessional work, from non-library work, or between library types convince you that their experience is relevant? Or do you have other advice for folks in this kind of situation?

If there is any way they can get their employer to let them run a special project or if they can volunteer for an event that gives them similar experience. Or if the can even verbalize the connection between what they have done and how it would translate to the requirements 

When does your organization *first* mention salary information?

√ It’s part of the job ad 

What does your organization do to reduce bias in hiring? What are the contexts in which discrimination still exists in this process?

The birth year isn’t shown to reduce age bias. 

What questions should candidates ask you? What is important for them to know about your organization and the position you are hiring for?

What are the priorities for their position. What is our library culture. 

Additional Demographics

What part of the world are you in?

√ Midwestern US 

What’s your region like?

√ Suburban 

Is your workplace remote/virtual?

√ Never or not anymore 

How many staff members are at your organization?

√ 11-50 

Author’s note: Hey, thanks for reading! If you like reading, why not try commenting or sharing? Or are you somebody who hires Library, Archives or other LIS workers? Please consider giving your own opinion by filling out the survey here.

Leave a comment

Filed under 1 A Return to Hiring Librarians Survey, 10-50 staff members, Midwestern US, Public, Suburban area

“They must genuinely like working with kids of all ages. Library policies and practices can be taught.”

By the 1890s, Users in Close Quarters: A 220th Birthday Salute to the Library of Congress (LOC). By Flickr user The Library of Congress.

Please note: this is an anonymous response to an online survey; I do not have any way of contacting the respondent or verifying responses. Their answers may reflect good, bad, or middling hiring practices. I invite you to take what’s useful and leave the rest.  

This person hires for a:

√ Public Library 

Title: Youth & Family Services Manager

Titles hired include: Teen Specialist, Children’s Assistant

Who makes hiring decisions at your organization:

√ Library Administration

√ The position’s supervisor 

√ Other: We’re a small, rural library. No HR dept. Hiring decisions are ultimately made by director, with input from the respective dept head

Which of the following does your organization regularly require of candidates?

√ Online application

√ Cover letter

√ Resume 

√ Other: Cover letters matter!

Does your organization use automated application screening? 

√ No 

Briefly describe the hiring process at your organization and your role in it:

The respective Dept. Head and Director review the description to see if any updates are needed and compose the job posting, which is posted on our website, social media, state library job list, LinkedIn, and Indeed. Generally open until filled. Being a small community, we generally don’t get many applicants, and sometimes have to repost. Try to have 2-3 to interview, then decide whether to check references and make an offer, or repost.

Think about the last candidate who really wowed you, on paper, in an interview, or otherwise. Why were they so impressive?

Resume was neat, well-organized, and to the point without any padding or fluff. In the interview the candidate impressed with thoughtful answers that showed insight into library practices and working with kids, good customer service, and maturity to know when to refer things to someone else or ask for help.

Do you have any instant dealbreakers?

Poor communication skills, no experience with kids, seeming as though they do not really like kids, including teens, and/or would not have the patience required. They must genuinely like working with kids of all ages. Library policies and practices can be taught.

What do you wish you could know about candidates that isn’t generally revealed in the hiring process?

What they are really like working with. Are they a team-player, flexible, self-motivated? Can they work independently? Do they have good judgment?

How many pages should each of these documents be?

Cover Letter: √ Only One!  

Resume: √ Two is ok, but no more 

CV: √ We don’t ask for this 

What is the most common mistake that people make in an interview?

Not preparing. Typical interview questions are very easy to find online; there is no excuse for not being prepared for the most common, standard questions. Not knowing anything about the library and community it serves. Be familiar with recent programs and new services, be prepared to suggest others.

Do you conduct virtual interviews? What do job hunters need to know about shining in this setting?

Yes. Be sure you know what time zone your interview appointment is. Take it seriously and be ready on time, don’t bale. Dress professionally, try to have a neutral or pleasant background and good lighting.

How can candidates looking to transition from paraprofessional work, from non-library work, or between library types convince you that their experience is relevant? Or do you have other advice for folks in this kind of situation?

Spell out what you did and how it is related to the job you want; positions with the same title can be very different at different libraries, so don’t assume we know. Connect the dots for us, prove you have transferable skills.

When does your organization *first* mention salary information?

√ Other: For me, I didn’t find out the salary until the interview. Since I started, the pay info is included in the job ad.

What questions should candidates ask you? What is important for them to know about your organization and the position you are hiring for?

Ask about training and how you will be supported as you learn. Too many places still follow the “sink or swim” method. Ask questions that show a genuine interest in the job and organization, and show you have a deeper understanding of the job.

Additional Demographics

What part of the world are you in?

√ Southeastern US 

What’s your region like?

√ Rural 

Is your workplace remote/virtual?

√ Never or not anymore 

How many staff members are at your organization?

√ 11-50 

Is there anything else you’d like to say, either to job hunters or to me, the survey author? 

Be sure you include any relevant information that might set you apart from other candidates on your resume, and work it into the interview somehow. Your cover letter should show genuine interest and enthusiasm, and not just rehash your resume.

Author’s note: Hey, thanks for reading! If you like reading, why not try commenting or sharing? Or are you somebody who hires Library, Archives or other LIS workers? Please consider giving your own opinion by filling out the survey here.

Leave a comment

Filed under 1 A Return to Hiring Librarians Survey, 10-50 staff members, Public, Rural area, Southeastern US

“Sloppy dress, bad posture, one-word answers”

Image copying librarian, Mitchell Building, By Flickr user the State Library of New South Wales

Please note: this is an anonymous response to an online survey; I do not have any way of contacting the respondent or verifying responses. Their answers may reflect good, bad, or middling hiring practices. I invite you to take what’s useful and leave the rest.  

This person hires for a:

√ Public Library 

Title: Circulation Librarian

Titles hired include: Shelver, Library Clerk, Library Assistant

Who makes hiring decisions at your organization:

√ A Committee or panel 

Which of the following does your organization regularly require of candidates?

√ Online application 

√ Supplemental Questions 

√ Oral Exam/Structured interview 

Does your organization use automated application screening? 

√ Yes 

Briefly describe the hiring process at your organization and your role in it:

I am part of a 3 person team who screens applications and interviews applicants.

Think about the last candidate who really wowed you, on paper, in an interview, or otherwise. Why were they so impressive?

Alert, enthusiastic, flexible

Do you have any instant dealbreakers?

Sloppy dress, bad posture, one-word answers.

What do you wish you could know about candidates that isn’t generally revealed in the hiring process?

how reliable they will be

How many pages should each of these documents be?

Cover Letter: √ Only One!  

Resume: √ As many as it takes, but keep it reasonable and relevant  

CV: √ As many as it takes, but keep it reasonable and relevant  

What is the most common mistake that people make in an interview?

Not appear interested in job

Do you conduct virtual interviews? What do job hunters need to know about shining in this setting?

We will if a candidate is out of town.  Test all systems first, make sure everything works.

How can candidates looking to transition from paraprofessional work, from non-library work, or between library types convince you that their experience is relevant? Or do you have other advice for folks in this kind of situation?

List all the types of work you have done

When does your organization *first* mention salary information?

√ It’s part of the job ad 

What does your organization do to reduce bias in hiring? What are the contexts in which discrimination still exists in this process?

The interviewers do not get age, sex, or race information.

What questions should candidates ask you? What is important for them to know about your organization and the position you are hiring for?

When will make a decision?  What is a typical day like? Is it a team atmosphere, or individual work?

Additional Demographics

What part of the world are you in?

√ Western US 

What’s your region like?

√ Rural 

Is your workplace remote/virtual?

√ Never or not anymore 

How many staff members are at your organization?

√ 11-50 

Author’s note: Hey, thanks for reading! If you like reading, why not try commenting or sharing? Or are you somebody who hires Library, Archives or other LIS workers? Please consider giving your own opinion by filling out the survey here.

Thanks for reading! You can support this project by joining our Patreon or through any of the other (monetary and non-monetary) methods on this page.

Leave a comment

Filed under 1 A Return to Hiring Librarians Survey, 10-50 staff members, Public, Rural area, Western US

“You can train a lot of things, but it’s nearly impossible to make someone care”

Two men in suits are behind a circulation desk
Ignore the camera, pretend to be working! By Flickr user National Library of Ireland on The Commons

Please note: this is an anonymous response to an online survey; I do not have any way of contacting the respondent or verifying responses. Their answers may reflect good, bad, or middling hiring practices. I invite you to take what’s useful and leave the rest.  

This person hires for a:

√ Public Library 

Title: Head of Information Services

Titles hired include: Adult Services Librarian, Youth Services Librarian, Technical Services Assistant

Who makes hiring decisions at your organization:

√ Library Administration

√ The position’s supervisor 

Which of the following does your organization regularly require of candidates?

√ Online application

√ Cover letter

√ Resume

√ References 

√ Supplemental Questions 

√ Demonstration (teaching, storytime, etc) 

Does your organization use automated application screening? 

√ No 

Briefly describe the hiring process at your organization and your role in it:

Supervisor and Assistant Director review JD/Job Narrative, agree on posting timeline and posting locations. Admin Assistant posts. Supervisor reviews applications and narrows to a reasonable number. Supervisor and two peers review chosen applications and interview. After all interviews are conducted, the supervisor and two peers compare results. Supervisor checks references, and uses references and interview feedback to make a decision. Assistant Director approves suggested salary. Director signs off on hire. Supervisor calls candidate and extends offer. If a candidate accepts, the first day is agreed upon. Offer letter is emailed and orientation scheduled. 

Think about the last candidate who really wowed you, on paper, in an interview, or otherwise. Why were they so impressive?

Their attitude and values aligned perfectly with the job description. They were professional but enthusiastic, on time to the interview and asked good, relevant questions that showcased their interest. 

What are your instant dealbreakers?

We cannot interview candidates for librarian jobs without an MLIS/MSI. The job also requires evening and weekend work, and we cannot hire if none of their references responds to inquiries.  Otherwise, instant dealbreakers would be hateful language or inappropriate jokes or conduct. Smaller red flags are tardiness or failure to follow instructions; inappropriately criticizing their current employer during the interview; failure to fully answer questions; questions that only focus on pto/time off/vacations (this question is fine, but not if it’s their only question); candidates who express distaste for working with people, running events, or making decisions in lieu of a manager. 

What do you wish you could know about candidates that isn’t generally revealed in the hiring process?

Their true work ethic and reliability (or lack thereof). You can train a lot of things, but it’s nearly impossible to make someone care. People can fake it for the interview, and it’s generally easy to find a reference or two to vouch for you, so it’s only until after hire that you’ll see if someone is only there to do the bare minimum. 

How many pages should each of these documents be?

Cover Letter: √ Two is ok, but no more  

Resume: √ As many as it takes, but keep it reasonable and relevant 

CV: √ We don’t ask for this  

What is the most common mistake that people make in an interview?

Interviewing for a job you don’t really want. If you’re just using us as a stepping stone, it will usually show. 

Do you conduct virtual interviews? What do job hunters need to know about shining in this setting?

I have not yet, but certainly could. I’d expect good wifi and all equipment to work (camera, mic, etc.) test beforehand! 

How can candidates looking to transition from paraprofessional work, from non-library work, or between library types convince you that their experience is relevant? Or do you have other advice for folks in this kind of situation?

A library degree is the most obvious. Other coursework in lieu, volunteer work, sub work, etc. 

When does your organization *first* mention salary information?

√ It’s part of the job ad 

What does your organization do to reduce bias in hiring? What are the contexts in which discrimination still exists in this process?

Multiple people involved in the hiring process to reduce bias. 

What questions should candidates ask you? What is important for them to know about your organization and the position you are hiring for?

Ask for elaboration of the job responsibilities. Make sure you can work the required hours and that the nature of the work is what you want. 

Additional Demographics

What part of the world are you in?

√ Midwestern US 

What’s your region like?

√ Suburban

√ Rural 

Is your workplace remote/virtual?

√ Some of the time and/or in some positions 

How many staff members are at your organization?

√ 11-50 

Author’s note: Hey, thanks for reading! If you like reading, why not try commenting or sharing? Or are you somebody who hires Library, Archives or other LIS workers? Please consider giving your own opinion by filling out the survey here.

Leave a comment

Filed under 1 A Return to Hiring Librarians Survey, 10-50 staff members, Midwestern US, Public, Rural area, Suburban area

“In an ideal world, I would love to know the one flaw that will most annoy me about working with them.”

Cleo S. Cason, from a 1971 publication of the US Department of Defense. No photographer credited, Public domain, via Wikimedia Commons

Please note: this is an anonymous response to an online survey; I do not have any way of contacting the respondent or verifying responses. Their answers may reflect good, bad, or middling hiring practices. I invite you to take what’s useful and leave the rest.  

This person hires for a:

√ Public Library 

Title: Event and Outreach Librarian

Titles hired include: Children’s librarian, clerk

Who makes hiring decisions at your organization:

√ A Committee or panel

√ Employees at the position’s same level (on a panel or otherwise) 

Which of the following does your organization regularly require of candidates?

√ Cover letter

√ Resume 

√ References 

√ Demonstration (teaching, storytime, etc)

√ More than one round of interviews 

Does your organization use automated application screening? 

√ No 

Briefly describe the hiring process at your organization and your role in it:

We solicit applications, select from the pool of applicants who we want to interview, interview in a first round, and continue to a second round for those candidates that fit the role best. I (depending on the job) have been involved in creating the job description, selecting for interviews, interviewing, and making the decision on who to hire. 

Think about the last candidate who really wowed you, on paper, in an interview, or otherwise. Why were they so impressive?

They, both in the interview and on paper, were clearly passionate about the age group they work with and wanted to be a part of making our community and our library a better place. In their interview they clearly aligned with the goals of our library and on paper they possessed the kind of experience we were looking for. 

Do you have any instant dealbreakers?

Candidates who have no experience with customer service or who do not appear to be comfortable working collaboratively. 

What do you wish you could know about candidates that isn’t generally revealed in the hiring process?

In an ideal world, I would love to know the one flaw that will most annoy me about working with them. 

How many pages should each of these documents be?

Cover Letter: √ Only One! 

Resume: √ Only One! 

CV: √ We don’t ask for this  

What is the most common mistake that people make in an interview?

Becoming too comfortable and being casual in an inappropriate way. 

Do you conduct virtual interviews? What do job hunters need to know about shining in this setting?

We have not.

How can candidates looking to transition from paraprofessional work, from non-library work, or between library types convince you that their experience is relevant? Or do you have other advice for folks in this kind of situation?

If you have library experience but it’s not patron-facing experience, you’re less valuable than someone who has customer service experience. We can train someone to use software and to know how to find things, but it’s much harder to train someone in customer service. 

When does your organization *first* mention salary information?

√ It’s part of the job ad 

What does your organization do to reduce bias in hiring? What are the contexts in which discrimination still exists in this process?

We do nothing. EDI is ostensibly a part of our collection development, but apart from a line at the bottom of all job descriptions (ie., “Blank Public Library does not discriminate based on race, sexual orientation, gender identity, disability, etc.”), we don’t consciously attempt to reduce bias. 

What questions should candidates ask you? What is important for them to know about your organization and the position you are hiring for?

What sort of collaboration and communication style does this library have? What are your big goals over the next year? What ways are you trying to change and grow as an institution?

Additional Demographics

What part of the world are you in?

√ Northeastern US 

What’s your region like?

√ Suburban 

Is your workplace remote/virtual?

√ Never or not anymore 

How many staff members are at your organization?

√ 11-50 

Author’s note: Hey, thanks for reading! If you like reading, why not try commenting or sharing? Or are you somebody who hires Library, Archives or other LIS workers? Please consider giving your own opinion by filling out the survey here.

Leave a comment

Filed under 1 A Return to Hiring Librarians Survey, 10-50 staff members, Northeastern US, Public, Suburban area

“Rigidity, inflexible, too focused on collection”

An older white woman with grey hair, wearing a dark blouse or dress with a high collar and floral embroidery
Sabra Wilbur Vought, from a 1937 publication of the US Department of the Interior. No photographer credited, Public domain, via Wikimedia Commons

Please note: this is an anonymous response to an online survey; I do not have any way of contacting the respondent or verifying responses. Their answers may reflect good, bad, or middling hiring practices. I invite you to take what’s useful and leave the rest.  

This person hires for a:

√ Public Library

Title: Head Librarian

Titles hired: Library assistant, library assistant-manager

Who makes hiring decisions at your organization:

√ Library Administration

√ The position’s supervisor

Which of the following does your organization regularly require of candidates?

√ Cover letter

√ CV

√ Written Exam

√ Oral Exam/Structured interview

Does your organization use automated application screening? 

√ No

Think about the last candidate who really wowed you, on paper, in an interview, or otherwise. Why were they so impressive?

Out of the box thinker, creative.

Do you have any instant dealbreakers?

Rigidity, inflexible, too focused on collection

What do you wish you could know about candidates that isn’t generally revealed in the hiring process?

Social skills

How many pages should each of these documents be?

Cover Letter: √ Only One!

Resume: √ Two is ok, but no more

CV: √ As many as it takes, but keep it reasonable and relevant

What is the most common mistake that people make in an interview?

Too shy, too neutral.

How can candidates looking to transition from paraprofessional work, from non-library work, or between library types convince you that their experience is relevant? Or do you have other advice for folks in this kind of situation?

Social skills and flexibility are far more important than a library background. Collegiality, honesty, willing to learn new things is what will get you hired by me.

When does your organization *first* mention salary information?

√ It’s part of the job ad

What does your organization do to reduce bias in hiring? What are the contexts in which discrimination still exists in this process?

If there is a written exam preceding the oral exam, the written exam is anonymous (personal info removed by HR).

What questions should candidates ask you? What is important for them to know about your organization and the position you are hiring for?

Who will be my direct team/supervisor and what do they want or need? In a year from now, what will be considered a successful first year? What are some future projects coming up in my job position?

Additional Demographics

What part of the world are you in?

√ Other: Europe

What’s your region like?

√ Urban

Is your workplace remote/virtual?

√ Some of the time and/or in some positions

How many staff members are at your organization?

√ 11-50

Leave a comment

Filed under 1 A Return to Hiring Librarians Survey, 10-50 staff members, Public, Urban area

“To say ‘I love reading’ or ‘I’ve always wanted to work in a library'”

American Library Association – Library Personnel – Library workers, Camp Grant, Rockford, Ill. National Archives and Records Administration, Public domain, via Wikimedia Commons

Please note: this is an anonymous response to an online survey; I do not have any way of contacting the respondent or verifying responses. Their answers may reflect good, bad, or middling hiring practices. I invite you to take what’s useful and leave the rest.  

This person hires for a:

√ Public Library 

Title: Senior Librarian 

Titles hired include: Librarian,  Senior customer service officer, Senior library assistant, customer services assistant, library assistant 

Who makes hiring decisions at your organization:

√ A Committee or panel 

Which of the following does your organization regularly require of candidates?

√ Online application 

√ References

√ Proof of degree 

√ Oral Exam/Structured interview 

Does your organization use automated application screening? 

√ No 

Briefly describe the hiring process at your organization and your role in it:

Once the closing date has passed, a list of applicants and their candidate packs are shortlisted by a team of three.  Interviews take place with a scoring system for each vacancy.  We have never needed to hold second Interviews.  Successful candidate is then contacted and all others are informed by email.   I have varying roles, sometimes I am lead interviewer, sometimes not.

Think about the last candidate who really wowed you, on paper, in an interview, or otherwise. Why were they so impressive?

It was for a senior library assistant position and they were enthusiastic about the role, demonstrated digital skills and knowledge that we had not thought of but would really benefit the role.

Do you have any instant dealbreakers?

Spelling mistakes, not enough written evidence on application and clear evidence that the applicant has not read the job description 

What do you wish you could know about candidates that isn’t generally revealed in the hiring process?

If they really understand what the job entails.   Most think it’s more about date stamping books than anything else 

How many pages should each of these documents be?

Cover Letter: √ We don’t ask for this  

Resume: √ As many as it takes, but keep it reasonable and relevant 

CV: √ As many as it takes, but keep it reasonable and relevant  

What is the most common mistake that people make in an interview?

To say ‘I love reading’ or ‘I’ve always wanted to work in a library’

Do you conduct virtual interviews? What do job hunters need to know about shining in this setting?

Must ensure they have a camera and microphone on their device!!

How can candidates looking to transition from paraprofessional work, from non-library work, or between library types convince you that their experience is relevant? Or do you have other advice for folks in this kind of situation?

All experience is relevant if the candidate can link it to the job description – if they do their homework and investigate the role they will be able to mention transferable skills

When does your organization *first* mention salary information?

√ It’s part of the job ad 

What does your organization do to reduce bias in hiring? What are the contexts in which discrimination still exists in this process?

We do not ask for first names, just initial, do not ask for gender, age.  Only ask if the applicant has a disability as we are required to but they are not obliged to state what it is

What questions should candidates ask you? What is important for them to know about your organization and the position you are hiring for?

Should ask about organisation structure- who fits where, will the post be based in the one place, ask about training on the job.

Additional Demographics

What part of the world are you in?

√ UK 

What’s your region like?

√ Rural 

Is your workplace remote/virtual?

√ Never or not anymore 

How many staff members are at your organization?

√ 51-100 

Is there anything else you’d like to say, either to job hunters or to me, the survey author? 

Be honest from the start of the process as it will always come out if you’ve not been 

Author’s note: Hey, thanks for reading! If you like reading, why not try commenting or sharing? Or are you somebody who hires Library, Archives or other LIS workers? Please consider giving your own opinion by filling out the survey here.

Leave a comment

Filed under 1 A Return to Hiring Librarians Survey, 50-100 staff members, Public, Rural area, UK

“Be polite, but don’t kiss my ass!”

Helen_Virginia_Stelle “Courtesy, Tampa-Hillsborough County Public Library System.”, CC0, via Wikimedia Commons

Please note: this is an anonymous response to an online survey; I do not have any way of contacting the respondent or verifying responses. Their answers may reflect good, bad, or middling hiring practices. I invite you to take what’s useful and leave the rest.  

This person hires for a:

√ Public Library

Title: Director

Titles hired include: Desk clerk, Children’s Librarian, Circulation Coordinator, Volunteer Coordinator, Page

Who makes hiring decisions at your organization:

√ Library Administration

√ The position’s supervisor

√ A Committee or panel

Which of the following does your organization regularly require of candidates?

√ Cover letter

√ Resume

√ References

√ Demonstration (teaching, storytime, etc)

√ More than one round of interviews

Does your organization use automated application screening? 

√ No

Briefly describe the hiring process at your organization and your role in it:

We post the job advertisement with instructions to email me their resume, references and cover letter. I will notify that I received it then reach back out when I have enough candidates (or immediately if the applicant is a gem) to schedule interviews. Lower level positions receive 1 interview (either in person or virtual) with myself (and possibly their direct supervisor). Higher lever position received 2 interviews. 1st is either in person or virtual, 2nd is in person. 1st is with just me and I will follow a rubric to rank them. 2nd is a panel with myself and 1 or 2 other higher level positions. After a decision is made, I will make an offer to the candidate, and if they accept, cut the others loose with a kind email. If no successful candidates, then we will relist and repeat.

Think about the last candidate who really wowed you, on paper, in an interview, or otherwise. Why were they so impressive?

One was wayyyyyy over qualified. My jaw literally dropped. It was for our Children’s Librarian position. In my state each district has a consultant, and that was her current role (plus previous youth services experience and director experience). She was on state committees for youth services initiatives. A real “unicorn”. During her second interview, we had them do mock storytimes and I’ve never seen so many elements incorporated in a successful and meaningful way. She had rhymes. She had songs. She had props. She had sight words. It was insane! Hired her in December 2020 to replace a beloved children’s librarian (who was there for 34 years) and she not only matched the high bar the community set for her- she exceeded it!

Second would be my head of circulation. While an MLIS was recommended, the candidate I went with didn’t have one. She impressed me with her calm and collected, yet empathetic personality. Hard skills can be taught, soft skills not so much. She possessed the soft skills (people skills/flexibility and not black and white thinking/management style). With her position, I was replacing someone who created a toxic work environment (very clique minded, loved bullying weaker employees) so I was looking for the exact opposite of that former employee. Someone who could help staff heal from the trauma inflicted by the previous employee. I succeeded with this hire and our organization culture is the best it’s ever been.

Do you have any instant dealbreakers?

Resumes/cover letter- misspellings. Interviews- complaining about previous employers. Also people with low emotional intelligence.

What do you wish you could know about candidates that isn’t generally revealed in the hiring process?

How well they handle pressure. How they got along with other coworkers. Are they gossips?

How many pages should each of these documents be?

Cover Letter: √ Only One!

Resume: √ Two is ok, but no more

CV: √ We don’t ask for this

What is the most common mistake that people make in an interview?

Overly sucking up to me. Be polite, but don’t kiss my ass! I want to see your personality and determine if it fits in our organizational culture. I can’t do that if you aren’t genuine.

Do you conduct virtual interviews? What do job hunters need to know about shining in this setting?

Stage your room so there is no clutter. Wear nice clothes. Pretend I’m in the same room as you and forget it’s through a camera. (I’ve also noticed people can get overly comfortable virtually then overly nervous in the second, in person interview.)

How can candidates looking to transition from paraprofessional work, from non-library work, or between library types convince you that their experience is relevant? Or do you have other advice for folks in this kind of situation?

Skills are transferable! For circulation positions- any customer service experience far outweighs any previous library work. Management experience transfers! If someone has a positive attitude and willingness to learn, I’m willing to give them a shot.

When does your organization *first* mention salary information?

√ It’s part of the job ad

What does your organization do to reduce bias in hiring? What are the contexts in which discrimination still exists in this process?

I look for the best person for the job. All of my staff are white and all but 1 are female. Unfortunately only white people apply (except once, I offered, she turned us down.) I am trying on that front.

What questions should candidates ask you? What is important for them to know about your organization and the position you are hiring for?

Ask us what our current initiatives are. What our strategic plan is and how their position fits into it? Show that you researched us!

Additional Demographics

What part of the world are you in?

√ Northeastern US

What’s your region like?

√ Suburban

Is your workplace remote/virtual?

√ Other: We use virtual work in special circumstances (usually for childcare issues) or shutdowns lol!

How many staff members are at your organization?

√ 11-50

Is there anything else you’d like to say, either to job hunters or to me, the survey author?

Be genuine. Show that you can think outside the box. Try to connect your skills at every opportunity. Show you researched the library. And if you don’t get it- don’t be hard on yourself! Unicorns exist and sometimes there’s literally nothing you could have done! Also, apply again for other positions, they may have liked you but you just missed the cut.

Leave a comment

Filed under 1 A Return to Hiring Librarians Survey, 10-50 staff members, Northeastern US, Public, Suburban area

“If you show up in jeans looking like you just walked through a tornado, you’re crossed off the list immediately.”

The president of the Russian state library Victor Vasilevich Fyodorov. Just, CC0, via Wikimedia Commons

Please note: this is an anonymous response to an online survey; I do not have any way of contacting the respondent or verifying responses. Their answers may reflect good, bad, or middling hiring practices. I invite you to take what’s useful and leave the rest.  

This person hires for a:

√ Public Library

Title: Assistant Director

Titles hired: Adult/YS Reference Librarian, Teen Services Coordinator, Library Aide, Library Page

Who makes hiring decisions at your organization:

√ Library Administration

√ The position’s supervisor

Which of the following does your organization regularly require of candidates?

√ Online application

√ Cover letter

√ Resume

√ References

√ More than one round of interviews

Does your organization use automated application screening? 

√ No

Briefly describe the hiring process at your organization and your role in it:

When a position opens up a job description is prepared and approved, then advertised by the state library online. The admin team collects applicants and reviews them to see who we want to interview, then convenes a hiring panel of relevant individuals (usually the supervisor of the position and the director/assistant director) with a third for Librarian and higher level positions. Candidates we select to continue do a background check and a city mandated occupational fitness exam, references, and then receive an offer letter. Librarian and higher level positions generally require a second interview.

Think about the last candidate who really wowed you, on paper, in an interview, or otherwise. Why were they so impressive?

The last candidate for one of our librarian positions had many fantastic ideas for the youth space that they spoke fluently about in the interview. It was clear that they had put a lot of thought into the position and wanted it for what it entailed rather than just because it was a job.

Do you have any instant dealbreakers?

Unpreparedness or untidiness at the interview. If you show up in jeans looking like you just walked through a tornado, you’re crossed off the list immediately. If you’re doing a remote interview, clean your room before turning the camera on! I also very much am not inclined to hire anyone who doesn’t have anything to ask the interviewers at the end of or during the interview. Asking questions shows you’re engaged and interested in what the position entails.

What do you wish you could know about candidates that isn’t generally revealed in the hiring process?

How many pages should each of these documents be?

The true reason for why you applied with us. It’s 100% okay to say it’s just because you saw the listing online and you feel like a good fit, we don’t need a made up story about how our library has always been a dream for you! (Unless of course it actually has, in which case, go right ahead!)

Cover Letter: √ Only One!

Resume: √ Two is ok, but no more

CV: √ We don’t ask for this

What is the most common mistake that people make in an interview?

Not practicing responses. There’s a wealth of sample questions at various places online, you should at least have a fluent response prepared for “Why do you want to work for us?” or “Tell us about yourself.” and similar basic questions. Should also run through some scenarios and questions specific to the position. I think a lot of people try to wing their interviews without really preparing beforehand, and it shows.

Do you conduct virtual interviews? What do job hunters need to know about shining in this setting?

Tidy room (or blurred/green screened BG). Tidy appearance. Treat it exactly like you would an in person interview. But most of all make sure you have a decent quality microphone!

How can candidates looking to transition from paraprofessional work, from non-library work, or between library types convince you that their experience is relevant? Or do you have other advice for folks in this kind of situation?

Research what goes on in a library and relate the work through equivalencies. Stocking shelves at a grocery store can have many parallels to keeping shelves in order in a library. Caring for children at a daycare can be very relevant to working in Youth Services. There’s parallels just about everywhere, use your skills to both show you can do the work well but ALSO that you understand what work in a library asks of you.

When does your organization *first* mention salary information?

√ It’s part of the job ad

What does your organization do to reduce bias in hiring? What are the contexts in which discrimination still exists in this process?

Trainings and conscious effort. Our region of the country is not terribly diverse, but we absolutely hear and hire diverse candidates, and I’m not aware of any context in which discrimination exists in our hiring process.

What questions should candidates ask you? What is important for them to know about your organization and the position you are hiring for?

I always like to hear a candidate ask about the interviewers. “What brought YOU to this library?” “What do YOU like about working here?” as it will give the candidate a great picture of what it’s like working there and also is a great way to start a candid conversation in an interview. Never be afraid to make the interview a two way street, it doesn’t have to be just rigidly structured single direction questions. I also like for them to ask about what sort of projects/tasks the candidate would be expected to take on immediately, as it shows initiative and interest in the role.

Additional Demographics

What part of the world are you in?

√ Northeastern US

What’s your region like?

√ Rural

Is your workplace remote/virtual?

√ Never or not anymore

How many staff members are at your organization?

√ 11-50

Is there anything else you’d like to say, either to job hunters or to me, the survey author?

The job market for librarians can be rough if you only look locally. I always advise aspiring librarians to look nationally (or even internationally, as an ALA approved MLIS isn’t just good for the US but Canada too!) for good opportunities. If you widen your search, and are open to a faraway move, it can actually be relatively easy to find a job! I’ve worked in all four corners of North America and two countries while climbing up through libraries, and compared to trying to search for a job just where I was, it’s a relative breeze.

Leave a comment

Filed under 1 A Return to Hiring Librarians Survey, 10-50 staff members, Northeastern US, Public, Rural area