Job Hunter Follow Up: Cher Armstrong


We last heard from Cher Armstrong on January 5, 2015.  Her post appeared as Positive environment for patrons and library employees.

Where are you now? What’s your work situation like, and what path did you take this last year?

I am the a full-time librarian in the Reference department at a library serving a diverse population of approximately 30,000 people. My official job title is the New Adult/Digital Services Librarian. My town has a very large senior population due to the many 55+ communities. We also have many special-needs patrons such as those who were recently incarcerated and the homeless population. I was part-time at the beginning of the year but got promoted to full-time in July.

Looking at last year’s answers, have any of your attitudes changed?

My attitude has translated from idealistic to far more realistic in relation to working at a library. I have discovered that while I have a plethora of ideas, librarians have to cope with and adapt to factors such as budget, understaffing and the culture of the individual library. What works for one library might not work or might even be infeasible in another library.

What’s your best advice for job hunters?

I would look for ways to get experience related to the library job you want in any way you can. Aspiring public librarians, for example, need to be able to show they will be able to interact with a wide population and help them procure what they need. Customer service skills are very useful; skills from fields such as retail can easily translate over to library service. If you have no library experience, be ready to showcase how the skillsets you’ve acquired in other places can be beneficial to a library.

Questions for Cher?  She is willing to answer them, just post in the comments.

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